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    marye
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    This is the place for announcements about stuff elsewhere on the site.

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  • Anonymous (not verified)
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    Wonderful!
    Hearing only good things about store orders these days. Guess it's safe to order again. Nice to know that some customer service stuff is handled in the US. I get the feeling this person as an official title like: Dead.net Store Manager. Wonder if there are dancing rhinos across the bottom of your paychecks...
  • Canyon Critter
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    Dr. Rhino~Cool Handle
    See Lamagonzo....not everyone lives in India in Customer Service ;-)♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥
  • marye
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    no...
    Dr. Rhino is an excellent person and is well within the continental United States last I looked. Generally speaking he's the one I pass issues along to!
  • Anonymous (not verified)
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    Who is Dr. Rhino?
    And why do I have to e-mail him/her if something goes wrong with my store order? That is what it says to do on the pay page if you click on the button for problems. Hey, could I make this up? C'mon Mary, Dr. Rhino doesn't live in India does he/she?
  • marye
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    cool, thanks
    speak up if things go weird...
  • maddog.is.present
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    Marye
    It is better now. The "Check your Order Status" button is back on the home page. It leads to form to fill in your email and your recent orders are sent to you. The Button is not on the "store" page (shop.dead.net or www.deadnetstore.com) as indicated in the FAQ page. I used to be able to click on an account button and log in to see the order status directly. Now it is forwarded via email or I cave to call. The phone rep indicated that this was temporary during the e-commerce vendor change.In the meantime, I did receive an email indicating that my order has shipped. So, in the scheme of things, all is good. Just a little in the dark.
  • marye
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    maddog
    if you're still having this issue let me know. Shouldn't be happening. Thanks!
  • marye
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    maddog
    I'll see what I can find out.
  • maddog.is.present
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    "Upgrades" to Store.dead.net?
    I ordered some items from the store earlier this week and when I went to check the status, all the account functions were gone on the website. I called and the rep said that they were in the process of upgrading the store (new vendor). I'm not bitch'n, but some sort of mention on the sight would be nice...
  • JackstrawfromC…
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    No Kidding ehh?
    Thanks for the search tip. That will speed things up! "When the smoke has cleared she said, that's what she said to me. You're gonna want a bed to lay your head and a little sympathy"
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This is the place for announcements about stuff elsewhere on the site.
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when there is any official word we will post it pronto.
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It came to me in a dream. Co-headlining with Phish, and the Superjam will be awesome. Remember where you heard it first, and send me a t-shirt. The summer festival circuit will be amazing in 2009. Of course, I live in a fantasy world so YMMV. Cheers! MitD ********************************************* I have a sigfile! --> www.kindveggieburritos.com *********************************************
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Announcing another big thank you for another excellent release, Road Trips Vol. 2 No. 1.Great choice, and the effort once again in the restoration is beautiful. Thanks to all that are involved in these releases. I love the physical cds vs just downloads. The art and music have always gone hand in hand with the Grateful dead and these releases respect that.....and the sound,wow..............because sound matters! peace,pk
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well, since PK brought that release up here, I will say again what I said on the thing that isn't really the forum off the front page about that road trips thing: DVDs PLEASE! pretty please with sugar on top! I want (we want) MORE Views from the Vault, more concert film converted to DVDs! DVDs PLEASE! pretty please with sugar on top!
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......YOU MIGHT KNOW ABOUT SOME PERSON WHO IS DEAR TO YOU AND ONE DAY THIS PERSON WAS GONE.WHERE?TO JAIL.....AND MAYBE THE SENTENCE THIS BEING RECIEVED WAS BEYOND ANY DESCRIPTION.WELL,WITH THE GENTLE HELP AND UNDERSTANDING OF MARYE THERE IS A NEW TOPIC ON THE NET.YOU FIND IT UNDER THE FAMILIES SITE AND ITS CALLED "LITTLE LIGHT-DEAD HEADS BEHIND BARS"AND IF YOU CAN REMEMBER SOMEHOW WHO DISAPPEARED SOMEHOW...OR IF EVEN A MEMBER OF YOUR FAMILY IS GOING THROUGH THIS,THAN THIS MIGHT BE THE SITE TO LOOK AT..WE ARE MANY,WE CAN LIGHTEN UP THESE PEOPLES DAYS IN HELL...........THINK ABOUT IT
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On Nov 24 I posted some friendly ideas here about how to tweak a few things to make the site better. Well apart from the very nice feature about Billy K, there has not been much change I can see. NAVIGATION The really annoying navigation glitches have not been fixed...surely the 'go to most recent post' issue is not hard to fix and it would make such a difference, especially for those of us who are bandwidth challenged. It takes so many clicks and waits to get to where you want to go that it is a real disincentive to go looking for things. If the tech people can find time to make clever flash graphics and secret messages on the front page then why on earth can they not find time to fix something that folks have been quietly requesting for over a year?????? MOST RECENT POSTS and VINES I am sorry, but the Vines are now so totally swamping the recent posts that all other discussions are rapidly lost. The only ones that manage to surface on a regular basis are Spinning Free, Positive Vibes and the Faiths and Beliefs one, I have tried a few times to revive others but without success (and I think others have too). I have given up posting anecdotes, stories and jokes because the threads just die. It is not as if there are not enough people here, there are many more. You all know that I am a big supporter of the Vineyard, but it really does need a separate space here. It is a real shame we are losing all those other fun threads. I appreciate the desire not to rock the boat on the vines, but they are hardly a secret are they..and maybe it would be better if they are a little less obvious on the site. FEATURES Well it was nice to see Billy here, but what about the others? There is a big feature on the Dead with interviews etc in Relix magazine this month, but still nothing here. Is there a problem? I keep coming back here, because I have friends here and have had so much fun here, but I am increasingly wondering why I bother. Well if it is time for the old guard to step aside and accept that things have moved on then so be it, but I think we are losing something precious in the process. I said in November that I did not think my comments would make any difference... ..I would still love to be proved wrong CB :-(
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I think some things are more fixable than others, but I'm not sure which are which. To address in particular the issue of the Vineyard: please deconstruct the problem for me a bit as to how it is allegedly killing off the thoughtful discussions. Is this simply a matter of Recent Posts running heavily to vines? If so, surely people scroll down and on to the next page in search of topics that interest them rather than simply ignoring anything that's more than four hours old. No? While I heartily agree that the navigation could be a lot better hereabouts, I'm not seeing the particular issue here, but this is no doubt because every day, usually several times, I do exactly what's described above and hence find and follow the recent discussions. Now I also recognize that people have different navigation styles, because when I occasionally put a vine somewhere else than in the Vineyard (an issue that's simply irrelevant to the Recent Posts navigation style) I hear about it within minutes. So some people go straight to the Vineyard, and I don't see how that adversely affects the discussion. So if there's a problem to be solved here, can we define it a bit more precisely? Thanks.
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I'm one of those that usually monitor "Recent Posts" to keep up with the vine topics, and occasionally use the "Filter by type" to narrow down the posts (like when somebody posts photos of the ticket stub for every show they've been to). Incrementing through pages can be time consuming. Would it be possible to have "vines" made into a separate type, so they can be eliminated from a Recent posts listing of Forum Topics using the "Filter by type" function? ************************************** *The white zone is for loading and unloading only* **************************************
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There can be no doubt that the vines are the most heavily used forum topics, and I think that's the rub here. If there was a way to categorize vines as something other than forum topics, then the Filter By combo at the top of the All Recent Posts page could be used to filter them out for those who are interested in topics other than vines, or to include only them for those so inclined. WRT new items in forum topics, once upon a time the Forums tree pages contained validly constructed URLs to both the "new" items (meaning posted since the user's last visit to that topic) as well as the last item posted in that topic and the poster of same. While the All Recent Posts page had similar looking URLs, they were improperly constructed, meaning that they did not support the necessary pagination to arrive at the page containing the items tagged as #new. As such, you would always end up on the first page of posts in that topic if you followed them. In any event, none of that functionality survived the move to the new hosting provider, and I suspect that it's not only Badger that misses it. I know I don't have his bandwidth constraint issues and I would certainly welcome not having to do the mental math required to figure out which post on which page is actually the first one in that thread that I haven't yet seen. Not that it's really all that taxing, mind you, just kind of annoying to have to deal with. For users with limited bandwidth I could readily see how it would get very old very fast. While there are many of us who obviously do our level best to keep up around here, I suspect that many of us are not bereft of other worthwhile endeavors, and that substantially improving the facility of navigation would likely be seen as a welcome enhancement by all. Not that I'm purporting to speak for anyone else here, just voicing my suspicion. Conversation is always more interesting than recitation, so speak your mind and not someone else's.
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I'm looking into the separate-category option, which I think is doable. Please keep these comments coming, they're very helpful. Thanks!
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.....the vines showing up in the recent posts section. I constantly "rediscover" vines that I passed by the first time simply because a lot of chatter starts and I want to see whats up. Also, once I type this comment and hit "Post", doesn't this topic move to the top of the list? I really think that the major news topics, like new releases, tours, interviews, etc. are usually displayed on the front page of the site anyway. However, I do agree that there is a lack of discussion from time to time on topics that deserve a little more attention. I don't really know the answer to that one. It is hard to say who should decide which topics are important. For instance, I really enjoyed the squirl discussion even though I didn't see that one coming. As stated above, I don't really feel the need to open the posts " when somebody posts photos of the ticket stub for every show they've been to", but I do enjoy the little suprises that constantly floor me on this site. I know I have not offered a solution here, but I am glad to be able to add my two cents. Peace - David
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Well a year or so ago there was a constant turnover of discussion topics, they tended to attract a bunch of around 10 or 20 posts and then slip away only to re-emerge later. Opening the first couple of pages of the recent posts list gave you a very quick picture of what folks were talking about and you could pitch in when you liked. There were always up to ten lively discussions going on. Now more than 90% of the first 5 pages of recent posts are vines. Any new discussions that get started just fall off the list in hours before others can pick them up and join in. So a lot of the fun forums just dry up. Just look in the list of forums and see how many have stagnated. I really don’t think it is because people do not want to post on forums any more; they just don’t know about them. As I mentioned when I posted in November and others have now repeated, the neatest fix could be to stop classifying vines as forums or even to make a separate space for vines. Maybe I am wrong in pinpointing this as the cause, but I do think it is a shame that so many of the discussion forums have stagnated
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...which as the default should show all recent posts of any type. Being able to sort the Vineyard posts out of the way would certainly make getting to the other Recent Posts topics easier. Don't know if that would help threads "stay alive" though, if people aren't bothering to click through a few pages of recent posts to get to a certain discussion topic, and don't bother to learn how to navigate the site I doubt they'd learn how to use the "Filter by Type" function to get the Vineyard posts out of the way. Navigating directly to specific topics (without going through Recent Posts) appears to be difficult for some people - I don't think some people even realize they can tunnel through the hierarchy from "Forums" -> (category) -> (subcategory). The pathway to some topics is hard to find, as well. Getting to "Spinnin', spinnin' free - the sequel" is an example - you have to go to "Dancin' in the Street", then to "Spinnin', spinnin' free" and go to the last page of that topic to catch the link to the "sequel". I've found bookmarking specific topics to be helpful. I've also learned to love the search box when trying to quickly get to a specific topic. There's a lot of topics to begin with, easy for things to get lost or misplaced. Like this thread, which seems to be more appropriate to the Admin Questions & Discussions topic, or maybe Topic & Feature Suggestions. I'm guessing there's not a lot that could be done with the Private Messaging system, which is the big improvements that would make me smile. Being able to sort by "received from" or "sent to" usernames would be sweet, being able to create folders would be nice too. All in all, the site is easily worth what I pay for it. Cheers, MitD ************************************** *The white zone is for loading and unloading only* **************************************
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Is there a place on the site where I can find all the topics I personnally participate? There is so many interesting discussions that sometimes I'm lost in the Ozone again. Thank you, Richard.
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the short answer is no, not reliably. It would be a nice thing to have and is a good feature on other systems.
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I am jotting down notes!!! :-)
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I (we?) hope for the best. Merci beaucoup.
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I just aquired so much information about filtering and such just by reading this. Maybey they could start the vines at a certain number on a page,say page 200 or something like that. It doesn't really matter to me either way. Maybey put topics in alphabetial order?PEACE and thank you deadnet Phatmoye
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Don't think you could have better...those who are on the bus and those who are not!_____________________________________________ Will you come with me? Once in awhile you can get shown the light in the strangest of places if you look at it right!
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I agree that vines tend to clog the "all recent posts" and send some threads to the back pages quickly. I'm usually here early AM Eastern time, and I can't count the number of times I've seen a thread go from the top of page one to page three when I check back at lunchtime...with most of the intervening threads comprised of vine-stuff. As I have the patience and time to just go a couple of pages deep looking for things that may be of interest (not that vines aren't interesting...I click on them to see what I'm missing, so very tempting!), I sign off a bit earlier than I might if the vines weren't taking up that space. So a way of filtering out the vines as a category makes the most sense to me...they would be there if you want them, and not there if you don't.
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is with Pid, Badger, gratefuldean above-bout vine bog down. Like the separate topic idea, because get aggravated too when other disucssions get buried waaaay down the page count.********************************** It's the end of the world as we know it, and I feel fine
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When you receive 4 vines in the mail and you need to post that you received/are mailing them, it is sometimes difficult to find the vine especially when no one has posted for over a week (or longer). But in reality if that is my biggest problem I have to face - searching for vines, well then I'm doing pretty good! "When the smoke has cleared she said, that's what she said to me. You're gonna want a bed to lay your head and a little sympathy"
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It'll take you right to it, if you type the vine name correctly it'll come up in the first few hits; usually one of the New Vines forums will come up as well since the vine name appears there also. ************************************** *The white zone is for loading and unloading only* **************************************
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Thanks for the search tip. That will speed things up! "When the smoke has cleared she said, that's what she said to me. You're gonna want a bed to lay your head and a little sympathy"
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I ordered some items from the store earlier this week and when I went to check the status, all the account functions were gone on the website. I called and the rep said that they were in the process of upgrading the store (new vendor). I'm not bitch'n, but some sort of mention on the sight would be nice...
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I'll see what I can find out.
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if you're still having this issue let me know. Shouldn't be happening. Thanks!
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It is better now. The "Check your Order Status" button is back on the home page. It leads to form to fill in your email and your recent orders are sent to you. The Button is not on the "store" page (shop.dead.net or www.deadnetstore.com) as indicated in the FAQ page. I used to be able to click on an account button and log in to see the order status directly. Now it is forwarded via email or I cave to call. The phone rep indicated that this was temporary during the e-commerce vendor change.In the meantime, I did receive an email indicating that my order has shipped. So, in the scheme of things, all is good. Just a little in the dark.
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speak up if things go weird...
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And why do I have to e-mail him/her if something goes wrong with my store order? That is what it says to do on the pay page if you click on the button for problems. Hey, could I make this up? C'mon Mary, Dr. Rhino doesn't live in India does he/she?
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Dr. Rhino is an excellent person and is well within the continental United States last I looked. Generally speaking he's the one I pass issues along to!
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See Lamagonzo....not everyone lives in India in Customer Service ;-)♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥~♥ Twirly New Banner DeadnetFont
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Hearing only good things about store orders these days. Guess it's safe to order again. Nice to know that some customer service stuff is handled in the US. I get the feeling this person as an official title like: Dead.net Store Manager. Wonder if there are dancing rhinos across the bottom of your paychecks...
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15 years 6 months
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"speak up if things go weird..." I got my order on Sat. 6/26 and all is well. But... on the bag wrapping the shirt was a sticker (probably to close the bag) with a terrapin and "gdstore.com" on it. This site redirects to shop.livenation.com, which does not sell dead merchandise that I could find. It probably is an out dated sticker, but I thought someone should know.
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14 years 10 months
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Why are spammers tolerated on this site if they are polite? I agree with the above comment.I'm all for making money by posting links on SOME OTHER site, just not this one.
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on this site because anyone with an email address can sign up for an account. I spend considerable time every day nuking hundreds of them. Sorry, I took a chill day yesterday. The spammer is nuked. Please go on with your normal business.
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16 years 10 months
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you're the best!!!!! everyone needs time off----thanx for all you do!!
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13 years 4 months
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Checkout Pager Systems with paging solution for over 20 industries with pagers using LRS Long Range Systems Wireless pagers solutions at http://www.pager.co.uk
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12 years 4 months
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Is there a reason for the Indian theme? I don't get it...
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16 years 10 months
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don'like the new look, hard to navigate...logging on DIFFICULT, not enough instructions..
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13 years 9 months
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I keep getting this "it's almost Christmas" vibe. Couldn't be all the red and green could it?
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14 years 10 months
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....seems to have smoothed out, the new format is truly forgettable and not even worth interacting with because of the coldness of it'sdemeanor. It seems we have entered the Matrix with no way of coming back up the rabbit hole
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After buying basically each items from" all the store" of dead net, subscribe to the Dave Pick s program, order the Spring 90 ....what I think right now?I didn t receive - the Dave Pick s 3 as said lost by USPS - The Spring 90 sent on the18th of August and still not arrived The shipping cost for Europe increase as crazy , unbelievably madly, 150% for a single cd ( from 10 or 12$ to 28$ now) In Europe all guys are more than surprised , all of them have the same problem with non received Dave P 3 and Spring 90 and this growing and illogical price rate that it s even impossible to find in UPS , USPS or even DHL Now If I place a new order I m not sure I receive it. Please dead net It s time to awake , Europe isn t a no mans land around Pluton. Since years I ve send hundreds packages all around the world none of them have never been lost and didn t take so hugely long to arrive, NEVER. Maybe European market isn t interesting for the store of Deadnet ? And now I m really hesitating : did I place a new order or did I have to consider that.... before was better and time as come to change? PS : Please consider this message as a kind voice for a lot of disappointed persons, concerned by all thoses problems. I m really sad to be obliged to write this kind of message but please, with my apologies , believe me it s really "necessary" ... Hope it help Sincerely Jean Pierre
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euro heads are honest to a fault but if these prices for shipping continue to increase it will surely be stretched.
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Excuse me for my english, I'm french.I live in France. I bought all Dick's Picks, All From The Vault, all Dave's Picks, all Road Trips, and box (Europe '72 The Complete Recordings, The Warlocks Box, Fillmore West box, Fillmore East, Ladies and Gentlemen, Cow Palace, etc..), except one or two. I bought Spring 1990, I still have not received 17 days after shipment. In addition, the tracking number of the package was erroneous, and I do not know where my package is. I noticed that last longer delivery times, shipping rates are ridiculously far more expensive. I do not understand your logic. Make an effort, please. I'm sorry. Alain