• 7,852 replies
    admin
    Joined:

    "When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

    We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

    The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

    The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

    The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

    Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

    (Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

    ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
    Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

    *Helpful hints for using your USB:

    Running the 30 Trips Player / Reader program:
    On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
    On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

    Viewing the digital book:
    You can either view it within the program that comes on the drive, or by opening the PDF directly.

    To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

    Importing music into iTunes and other library programs:
    When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
    PDF
    Text

Comments

sort by
Recent
Reset
  • MinasMorgul
    Joined:
    I was going to say nothing at all
    when I read Mr Jack Straw's hyperbole comment. But after Kate's post, I need to set the record straight - no hyperbole intended, travesty is the correct word: perversion of, distortion of, corruption of, misrepresentation of, poor imitation of, poor substitute for, mockery of, parody of, caricature of. I had "poor imitation of" and "poor substitute for" most in mind when I made the comment, in reference to Spring 90 performances of songs like Bertha, Row Jimmy, The Wheel, Eyes of the World, Estimated Prophet, and many many more performances of songs from the 70s.... And of course, it's all about context, as Kate will concur, as there is no travesty without an original to compare to, and it must be a travesty if many folks are simply unable to palette a spoonful of Spring 90, as evidenced by the many comments made by people other than me, as well as the warehouse full of Spring 90 (the Other One). Actually, my post was not a condemnation of Brent, it was of Jerry, as he was probably the only person who could have stopped the mission creep of Brent Mydland (he was not so overwhelmingly on top of the mix and to the detriment of the old music in 79/80).
  • SPACEBROTHER
    Joined:
    Travesty?
    Does anybody honestly believe that the Dead would have broken sales records at Soldier Field in 2015 and sold $200-$700 CD box sets entirely based on what transpired prior to 1979 and had the Dead stopped touring and recording during the Keith and Donna era? This music has touched each of us all in each our own way and everybody has their favorites. For me, I'm drawn to the high energy and intensity level of the Brent era.
  • takimoto
    Default Avatar
    Joined:
    Reijo29
    Well said! I definitely prefer 68 - 78 but I really do like brent and what he brought to the band in terms of keyboard playing and backing vocals. Though the songs he wrote and sang I find weak but there wasn't usually alot of those anyways. In any event I am glad that I do like brent as it allows me to enjoy 10 or so more yrs of dead music (1980 thru 90) than most dead heads. I tend to not listen to much after Brent died as I was not a fan of Vince. But, when I get my 30 trips box this fall I'll give him another try. To me, the biggest matter wasn't who was playing keyboard but jerry's sad decline. I remember going to highgate show and thought it was really bad and felt the end of was near. I did have a lot of fun partying at show though :) I will say that even though I like 80's dead, there are still a number of older songs where the 80's version I do not like nearly as much (Jack straw, sugar mag, NFA). Yet othe songs like China Rider I thought translated well into the 80's. Just Mao
  • Moses Quasar
    Joined:
    Spring 90 T00
    One of my favorite shows is 3/25. Another is 3/21. I think the Albany run and the Copps "mini-run" are fantastic. and I agree, 3/14 is an awesome show in itself! Take care folks! Daves 15 any day now people. Waiting for that '71 show announcement!
  • Kate_C.
    Joined:
    Hyperbole [hahy-pur-buh-lee]
    noun, Rhetoric 1. obvious and intentional exaggeration. 2. an extravagant statement or figure of speech not intended to be taken literally, as “to wait an eternity” or "the Dead with Brent were a travesty". 3. a travesty of idiomatic convention employed with reckless abandon in a polarized society for which reasoned and proportionate reaction has become anathema. Good grief!/K
  • danc
    Default Avatar
    Joined:
    Hunter
    I was not at any of the shows, I'm curious if Robert Hunter's contributions were specifically highlighted/thanked as part of the gigs. Or those of any of the lyricists.
  • reijo29
    Joined:
    Not being kind to the Brent Era
    Just to preface, my 40 some odd live attended GD shows were from 85-94. With the bulk of them taking place in the travesty years. And yes I now most certainly prefer 68-78 shows but to say that the 3/29/90 show & other peak moments from those years are a travesty because of Brent's plinky keys & out of breath vocals is just plain old rude & insulting. I am most certainly an anti midi, anti bad 80's keys & anti non tube amps kind of guy. But there was still plenty of magic in the air, just not as much as years prior. The 3/29/90 show was indeed the best GD concert I have ever attended. I don't feel the same way as you that the songs were ruined. They are basically different interpretations paired with different sounding instruments & amps. But not as radically different as a 1968 Dancing to a 1978 Dancing. Time marches on & yes things do change, but I am particularly happy that the band carried on after 1978. My wife certainly does not look like she did 25 years back, should I simply move on? I think your point has been made and you can choose to ignore anything post 1978. But realize you are slighting those of us that are enjoying this current reunion and the 80's era. That being said I really had a blast last night catching the simulcast at Wonder Bar in Asbury Park. Been a great celebration the last couple of weekends seeing so many people get their Dead on. Cheers to the core 4 plus Bruce, Trey & Jeff!
  • JimInMD
    Joined:
    Declining Vocals
    ..have to agree with you on declining vocals. There are some horrendous out of tune vocals in the early years too(Pigpen, of course, excluded). I guess I am solidly in the corner of I'm in it for the songs and I'm in it for the jams. Watching Fare Thee Well come and go, I forgot how much the rich fabric of songwriting affects me. Got to give it to the band for creating a rich tapestry of material to play with. That's a big part of the legacy for me. Let there be songs, to fill the air. Anyway.. to all parties, I bet the glue that binds us is stickier than the forces that separate us. We are talking about the same band, just which snippets of time cast the strongest spell.
  • MinasMorgul
    Joined:
    jrf68 / jackstraw2222
    jack straw - thanks for getting what I was saying. jrf68 - I'm saying that I have no choice but to listen to a show like 3/29/90 in its proper historical context, which is in comparison to performances by the "old" Grateful Dead. For me and many others, it stings the ears to hear Brent Mydlands backup vocals and keyboards on songs like Cassidy, The Wheel, Bertha, Eyes of the World, Estimated Prophet etc, and by comparison, it is a travesty (in the literal meaning of the word); which is to say, a substandard, inadequate representation of something that was originally much better. His vocals just don't sound good on those old songs to me and many others, so it kind of ruins those songs for us. That's all I'm talking about. Never in a million years could I put on Bertha from 1990, compare it to any performance between '71 and '78, and say, yeah, this is the better version. I'm just not a fan of that plinky keyboard sound or overwhelmingly loud Hammond organ; and Brent sounds like he's struggling for breath when he sings, so it just results in this quotient that KILLS old Grateful Dead songs. That's how I can say it's a travesty. What I was really asking was how can the fans of these shows not feel the same way? I haven't really heard an answer. I've gotten a lot of flak, particularly in the PMs (which I won't reply to - man up and say it in public), but really, I'm just asking how? Maybe it's simple and the folks that love it have never heard Bertha performed at Venetta or a number of times on Europe '72; or perhaps they don't like tube amps or tape hiss - I don't know, nobody has said. I would add - I may be one of the few Bruce / Vince fans, as I do enjoy some stuff from their era. I know Jerry wasn't sounding so hot by then, but I'm saying that the keyboards and backing vocals aren't ruining the performance for me. I'm looking forward to the 30 Trips representations from these years.
  • JimInMD
    Joined:
    Re: jrf & 3/29/90
    I got your back on 3/29, jrf, one of the truly great shows in GD history. I have had a good board of that show for as long as I can remember. There's youtube coverage of a good bit of that show also. but when I cycled through Spring '90, in its entirety.. it was the under the radar shows that captured my attention. I thought 3/14 and 3/28 sounded fresh and spirited. Sometimes its how a show compares to expectations that's grabs you. A lot like the Fare Thee Well shows, exceeded my expectations. My views are much like rdevil's. I have my favorite shows/era's/styles, but what I like certainly spreads beyond years and band lineups.
user picture

Member for

17 years 8 months

"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

user picture

Member for

17 years 5 months
Permalink

I spoke with customer service. She said they have the I.T. guys there now and are working to get it resolved. Best she could do was get my email address and let me know if it went through. :( Really helpful though :)
user picture

Member for

10 years
Permalink

....I've gotten a similar "spinning" notification that the 30 Trips Box order is being processed, please wait....then nothing happens....but when I check my credit card online, it notes this charge is pending. I discussed this with customer service; the nice lady noted that indeed this has been happening and it was the result of the website crashing due to this activity and all of us wanting to get our hands on the box at the same time. The nice lady noted that just because my card has a pending charge, this DOES NOT mean I actually purchased it; in fact, she said unless I receive an email confirmation, consider it NOT ordered! She said a call back to GD Customer Service once it is back up and running will remove the erroneous pending charges. She DID NOT say, however, when this would be remedied online, only to keep checking back later in the day or tomorrow. So, unfortunately, anyone who gets the spinning NON confirmation, we're out of luck until an actual email confirmation is received.
user picture

Member for

17 years 3 months
Permalink

Must say I like this release. I've purchased every official release almost as a matter of conscience given all the free music the boys gifted us with. Not always pleased, but, if only as an investment, I could get a great return selling things on ebay, etc. Here is my question if someone in authoritie can answer: is the $799 immediately scooped from account, or is it not charged until it is close to ship date? Trying to remember from the Fillmore 69 Box and E72 Box, but can't. Thanks! Davey Concepcion for Hall of Fame. It's time. Scott
user picture
Default Avatar

Member for

11 years 4 months
Permalink

Ok - who here wants to hear everything in full quality FLAC? 24/96 is on the USB chip. This box set is pretty ridiculously priced, but what if chipped in (as suggested earlier in the thread) and got the USB chip?
user picture
Default Avatar

Member for

16 years 7 months
Permalink

My lifetime Dead budget was surpassed a few years back (circa mid-2012), but hope you all enjoy this new monster. Sounds pretty cool. Still got plenty I haven't even listened to once, so seems like a good year to get around to changing that situation at least. 8*P
user picture

Member for

16 years 9 months
Permalink

Cannot order! My "order is being processed" now for about half an hour. Just waiting and waiting and waiting and don't know what to do ... can someone please help me!
user picture
Default Avatar

Member for

15 years 4 months
Permalink

Fact. That is how it always works with the pre-sales and box sets
user picture

Member for

9 years 6 months
Permalink

Many thanks and much appreciated. This will be easier to explain to the wife that way. Famous last words...
user picture
Default Avatar

Member for

13 years 2 months
Permalink

Doesn't everybody have soundboards of the 9/10/91 Branford show? (Which still isn't as good as 3/29 year earlier). Would prefer 4/1 Greensboro or 6/17 Giants or 3/21 with the great stir it up jam...Ahh, the complaining starts....
user picture

Member for

11 years 5 months
Permalink

That old same thing...The wheel is turning and can't hold an order. Called customer service. IT problems and advising folks not to try ordering. Will take your name and number and call you back when everything is working again. Guy said there was still plenty of sets available. Yeah cuz nobody can get through!
user picture
Default Avatar

Member for

15 years 4 months
Permalink

10-26-89 and that incredibly darkest of Dark Stars on a very dosed last night of tour in Miami. The fact that this show and THAT Dark Star is getting the official treatment is positively giddy.
user picture
Default Avatar

Member for

13 years 2 months
Permalink

IT problems, don't try ordering now. "Yeah, but it could sell out-I GOTTA ORDER" And the wheel keeps turning in deadhead land, functioning more or less as efficiently as it ever has..
user picture

Member for

15 years 9 months
Permalink

My order did process and I have the confirmation page printed out and the email to prove it! I ordered right at 10AM when I first saw it announced. Took a while, thought it wouldn't go through but it eventually did. Of course my wait was only an agonizing 7-8 minutes or so. And to answer the oft asked question - your credit card will NOT be charged until the box ships. Now, how to raise that kind of cash by mid-September. Anyone need some blood or plasma? Slightly used kidney?
user picture

Member for

16 years 1 month
Permalink

Make sure your confirmation email has a "Order Number".
user picture
Default Avatar

Member for

15 years 4 months
Permalink

Based on the authorization holds, I may have ordered 7 box sets. Then again, I may have none.
user picture
Default Avatar

Member for

17 years 2 months
Permalink

My credit card said it is processing the order. But yeah, the wheel just kept turning and no confirmation email.
user picture
Default Avatar

Member for

16 years 7 months
Permalink

Just looked at my email box and saw that my order confirmation came in an hour and a half before the bulletin notice that this was going on sale. Sometimes its good to have a desk job!
user picture

Member for

11 years 6 months
Permalink

Hmm: $700 for 30 shows = $23 per show release. With that math, it's not really an inflated price to pay, nor really a deal. Just too much at one time for most. I would assume most of us have the Dave's picks subscription which is $25 per show (and less "limited edition") or drool worthy than this package. I suppose the even rarer USB justifies it's same cost as the cd's, but yes I would have thought that would have been cheaper. Put me in the camp that has the significant others that would kill them if this was purchased. Final thoughts: Cool product and tribute to a great band/legacy. I also like the 4-cd set, that will sort of be like a So Many Roads part 2. Thanks for all of your efforts Dave! Do you really have to buy your own box!?
user picture
Default Avatar

Member for

10 years
Permalink

The people who designed this site ate an ounce of shrooms during the planning, design, and implementation phases. A professional commerce site that can't handle a few thousand simultaneous orders? Seriously? Outsource the ordering process if you can't do it right.
user picture

Member for

9 years 6 months
Permalink

Ouch. Or, maybe, sorry. Which, in either case, damn.
user picture
Default Avatar

Member for

15 years 4 months
Permalink

I don't yet have a confirmation email, so I am guessing none went through. Customer Service said they can clean it up for me if it was ordered multiple times. Though I may actually keep one USB and one Box if that was the case.
user picture

Member for

9 years 6 months
Permalink

...when you realize that the thing powering the online ordering process is that half-turtle, half-VW van creature. He's grown tired in his ripe old age. And yeah, for what it's worth, my wife will probably flip..no, no probably about it...flip, when she finds out, but what I have come up with in my afternoon genius session is that I will explain it this way...honey, for the next three months or so, I will not buy a single thing. Sound good?
user picture

Member for

14 years 5 months
Permalink

I feel very lucky, after waiting for over an hour and 45 minutes (Your order is being processed, please wait) I finally received an order confirmation email. The box set will serve as an expensive consolation prize for not scoring tickets to any of the shows in Chicago. Not Fade Away!
user picture

Member for

11 years 3 months
Permalink

Mine indeed went through with no problems,but that was about 9:30 MT.Confimation e-mail was almost instant. Hang in there folks! :)
user picture

Member for

9 years 6 months
Permalink

...a very good consolation prize and a good way to look at it. Which gives us all another possible explanation for our better halves...that we are actually SAVING money since we're not buying concert tickets (like the ones in Santa Clara are currently going for for instance). With this sound reasoning, we can't lose. I love it when a plan comes together.
user picture
Default Avatar

Member for

13 years 8 months
Permalink

I've emailed Customer services as no sign of order confirmation. Frankly they need to confirm the precise status of orders - the idea that they may have multiple orders (or not) with multiple charges (or not) lurking around waiting to go on your credit card is not very encouraging. I don't mind re-ordering if the original order did not go through and no charges were made but I am not going to risk it only to find multiple charges on my card later in the year.
user picture
Default Avatar

Member for

16 years 7 months
Permalink

Yeah I agree that 9/10/91 was not the best 91 pick. It has the guest appeal but other shows from the year standout more to me performance wise. The set list doesn't compare well at all but the performance on 9/14/91, for example, is superior. 6/17 and 4/1 compare well on both fronts. The up shot of course is that we can look forward to those to be released some other time perhaps. Signed - another picky dead head.
user picture
Default Avatar

Member for

13 years 9 months
Permalink

The clouds have parted and the Holy Grail emerges! Not even a moment's hesitation for me to pull out my credit card for this one. I've been prepared for this moment for months. The signs have been in place for a massive release all year. Many have said they squirreled away $500 bucks in anticipation of a release of this scale. Smart. But many others are shocked that there's a dreamboat product sitting in front of us for $700?! Sheesh... Color me unsympathetic. Sure, it's a lot of coin, but If you want this badly enough, you will find a way to make it happen! For instance... I have several friends that have been debating with me what the set would look like and its scale. We closed in on a Betty Box or a career-spanning Box, each with 50+ discs. We talked about sharing the cost of the box, with the person that orders it up front (and shoulders the debt and pays for shipping, that would be me) getting to keep the physical box and its documentation. Then, we pass around the discs for each to rip in whatever format we're interested in. Lastly, we'll have a lottery to determine who gets to keep the CDs from each show. We will draw for the picking order and take turns choosing shows, one at a time, until they are all divvied. Each of us gets all the music and 1/4 of the CDs for under $200. And each of us gets to read the documentation that comes with it at least once (which is all I need). For those that are bummed you can't buy individual shows, HAVE NO FEAR! It seems pretty obvious to me, given the iTunes listing this morning, that the system will be set up to sell shows, and even SONGS, individually on iTunes once the boxes are sold out. If you want the cynical justification... don't you think they'd make a lot more money by making a la carte offerings after the box is sold out? Hell yeah. As for the negativity swirling here, let's keep this in perspective. This is a very special thing the Dead world is doing for us. Less than $10 per disc. Demonizing TPTB as a money grabbing corporation out of touch with its fanbase, calling anyone who can afford this set a yuppy, and best of all, comparing GD management to the Koch brothers (REALLY, Pat fox?)... sour grapes. Another positive I get from this set is that two other suspicions for this box are still open to being tapped in the future. Namely, I see returned Betty tapes being released, and the '77 fan in me holds out hope for a second May '77 Box in the future. If there's one thing the Grateful Dead have taught me over the years, it's to be GRATEFUL. I, for one, am extraordinarily grateful that a band that has not performed in 20 years continues to feed me with wonderful memories and to keep the band relevant and vital in my life. Thank you to everyone that put hard work into making this and every release happen!
user picture
Default Avatar

Member for

15 years 4 months
Permalink

That might not even be the best pick from the first third of the MSG 1991 run.
user picture

Member for

17 years 4 months
Permalink

Yeah, that's the ticket! Tell the wife you saved money by buying this box! Thanks.Certainly sounds like Dead Head logic to me. Rock on
user picture
Default Avatar

Member for

14 years 7 months
Permalink

Probably only stating the obvious here- But if an order didn't go through, then how is the credit card charged? So, no confirmation email, no order number, but at least I was charged for it. There, I feel so much better about this. Ha.
user picture

Member for

9 years 6 months
Permalink

...for sure. I just have to craft a clever, witty comeback by her that we could have traveled to [enter destination here] for that amount. Not sure she will buy into the "hey, if we just play these discs and close our eyes we will be traveling" reasoning. Ah well, at least I'll be in good company.
user picture

Member for

10 years 3 months
Permalink

Multiple charges to my debit account that they now can't even release back to my bank.
user picture

Member for

13 years
Permalink

Hah, finally a show from an underrated year everyone thinks is the worst. I remember it well, Phil steps up to the mike before the encore and says something like... "Bobby's strings are broken, Jerry's amp is blown and my mind's blown! So we'll see you tomorrow." The next day they played One More Saturday Night, with Bobby saying they'll start with last night's encore.
user picture
Default Avatar

Member for

9 years 5 months
Permalink

I'll pass and leave it open for 6500 others. We all know what these guys are capable of. No need to prove it with a single monster release. Prolonged suspense is a good thing. I would have preferred the remastered shows released at 1 per every 12 days throughout the year. Or 2-3 month. $23.- $30. each with the same art work for ease of packaging. Take what you want and leave rest.Striking while the interest is high. Enjoy to those that grab it.
user picture
Default Avatar

Member for

11 years 2 months
Permalink

Per Customer Service, the charge is just a hold, and will disappear. IF YOU DO NOT HAVE AN EMAIL YOU DON'T HAVE AN ORDER. Sorry to shout, but want to make sure people read this.
user picture

Member for

14 years
Permalink

I don't know what to do now.I have two pending charges on my Amex card and no confirmation from dead.net.
user picture

Member for

9 years 6 months
Permalink

Please tell me you clicked "submit order" 4x. I am about to pull the trigger on this, but have only been holding off in light of the problems people are mentioning. And, although I have no detailed knowledge on how this works, I don't think it's an actual charge, but just an authorization, which will drop off after a period of time. I don't think we are able to use PayPal or any type of debit cards for this one...if so, then I really feel for those with multiple "authorizations."
user picture
Default Avatar

Member for

13 years 2 months
Permalink

So if I'm getting that "your order is being processed, please wait" for over twenty minutes now in my one browser window, does it eventually go through? Don't want try again and be charged more than once and then have to deal with calling them.
user picture
Default Avatar

Member for

15 years 4 months
Permalink

Per customer service, you MAY still have an order even without an email because the crash of the server prevented all from getting processed and emails. While those who have an email do have an Order, it is possible those without (at this point in time) an email MAY still have a processed order once the cybersmoke clears.
user picture
Default Avatar

Member for

10 years
Permalink

Not to state another obvious issue, but if the processing system is down WTF are they still allowing people to put orders in......
user picture

Member for

17 years
Permalink

When I click on "ADD TO CART" for either the box set or USB nothing gets added to my cart! Is this a symptom of "the system is down" or "sold out"? I'm thinking the former. Also, Beethoven on the phone is nice!
user picture
Default Avatar

Member for

11 years 2 months
Permalink

The fact that they're giving us completely different information doesn't bode well.
user picture
Default Avatar

Member for

10 years
Permalink

Never, ever, ever, close the browser window or you get no boxed set. Signed, the customer service people who probably have no clue what they are talking about.
user picture

Member for

17 years
Permalink

When I click on "ADD TO CART" for either the box set or USB nothing gets added to my cart! Is this a symptom of "the system is down" or "sold out"? I'm thinking the former. Also, Beethoven on the phone is nice!
user picture
Default Avatar

Member for

10 years
Permalink

kbar, there is no use putting an order in, you are going to get a preauth on your card and no order to show for it. Hopefully they have taken action to prevent ordering. Boxes can't be sold out because the system has been down since right after the email went out. Mr. Jack Straw, I have 3 windows processing, one has been going for 3 hours. The others for less, no luck with a confirmation on any, and I closed 1 window for good measure. Up to 3000 in preauths now....
product sku
081227955892