30 Trips Around The Sun Box & Digital USB

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September 4, 2015 - 10:38am

7,852 replies

admin

Joined:
March 9, 2007

"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

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June 3, 2015 - 5:27pm

#7401

MikeT

Joined:
June 6, 2007

Now I'm stressing.... :)

So yesterday I was stuck in the computer glitch, and wasn't sure I had an actual order. I called Dead.Net (after a few calls where they couldn't tell me anything), and I was told my original order was "canceled" and I should go ahead and place a new order. I placed a new order and it went through like clockwork. Then last night, after I went to sleep, I received an email from an Edward Watson, that most orders did not go through and I should go ahead and place an order (since their issues were fixed). I saw that email this morning, but since I already placed a good order I didn't think much of it. Just an hour ago, in some online forums people are saying that orders they placed orders while the systems were "stuck" actually went through. I get curious, since I really don't want two $700.00 boxes, and I call Dead.net. I talk to a very nice woman, who seems to confirm that I actually do have two good orders and if I didn't call, I would end up getting two boxes. She gives me the order number for the order I never got a confirmation on (the one that was stuck in process for hours before I "gave up"). It seems to be a good order, so I tell her to go ahead and cancel that order, and make sure I only get one box. She puts me on hold and goes and talks to her supervisor, and then she cancels the order I successfully placed online, for which I got a confirmation email; leaving the one order I never got a confirmation email on (since it was never confirmed and was placed while they were having system issues). I tell her why did you cancel my "good" order, and leave the one order I have no confidence is a good order? She tells me that her supervisor said it didn't matter which order she canceled. So now with boxes selling quickly according to what I was told by the woman on the phone, I supposedly have a good order, but no confirmation that said order is a good order. Why did she cancel the one order I knew was a good order? So I am stressing that somehow they may have a list of all these orders that were supposedly in cancel mode yesterday, that somehow are now "good", like the order she left intact for me, and these orders may get canceled as well (since it was the order I tried to place when the systems went FUBAR). I am actually stressed that in the end I get no box, a box I really want. I was told I would get a confirmation email regarding the order she left in place, but it wasn't a priority right now to get them out. UGH... So I really hope I get a box, or I will be very upset at this entire process. Fingers crossed.
June 3, 2015 - 5:24pm

#7402

reijo29

Joined:
June 18, 2012

5150

I agree on all your points. And yes to help generate over 5 mil in sales they could have produced a better video. I'm sure the follow up videos will be informative, fun & above all clear. Perhaps Mr. Norman can work his magic & remaster the current DL promo clip?
June 3, 2015 - 5:20pm

#7403

SAMTHARDMAN

Joined:
September 9, 2012

Minas

I took the plunge this morning? Yourself? If so, I think we will both need extensive tutoring on how to appreciate the many many discs of the Brent era shows; not to mention the last few. If not for subscription, or this comprehensive box, I would be hard pressed to purchase a show from 78-95 a la carte. There are too many dics in this baby for there not to be lots of great music etched inside. I will be ready to dive in. At some point, I will have to come up for air. God willing, with a smile on my face. Sam T
June 3, 2015 - 4:34pm

#7404

WharfratWhitey

Joined:
May 19, 2013

Every Silver Linings Got A Touch Of Grey

"but the music is special to me and takes me places." Ditto WH5150. Let's drink to that!
June 3, 2015 - 4:29pm

#7405

WH5150

Joined:
June 8, 2013

It is a bummer but.......

The cost is a bummer...... a bummer that while 7 CDs more than Europe '72 it is way more pricey....... a true bummer....... had to really think about it instead of it being an immediate purchase. Though in the end, bit the bullet. took some happy hour drinks to make me do it though. I am bummed it was so pricey and there is a bit of gouging going on. but the music is special to me and takes me places. Do I think that was taken advantage of? yes I do. Do I think I will get my money worth out if it? I guess....... but a bummer they took advantage of our love of the music. Peace Roger PS re-tape the video. Its terrible. Unwatchable. WITF! would any company worth its weight in SPAM post that crappy video. Nope. Its not complicated, if it is too windy tape it indoors. Does this really need spelled out? Apparently
June 3, 2015 - 4:05pm

#7406

mayormarionbarry

Joined:
April 4, 2008

1300 left

The number of available boxes are going up! Maybe they found more?
June 3, 2015 - 4:04pm

#7407

Dennis

Joined:
November 1, 2012

sound reproduction

I've watched a lot of talk about mp3/flac/cd/hd cd/vinyl. What I see as a few points. I have a top notch stereo (Conrad Johnson tube preamp, threshold statis amp with Magneplanner MG3 speakers), it does sound great. When I bought it the salesman had several words of advice, first you audio collection had to be worth 4 times your system or you pissed money away. Two if all you listened to was FM radio, don't buy this system. Third you will ONLY hear this quality if you sit quiet in the right spot. If your doing the dishes, cleaning the house working in the yard you will NEVER hear what the system is reproducing. I don't sit in front of my stereo much anymore, in fact its been stored for quite awhile since the speakers need a fair amount of room to work right. Most of my listening is in the car, on my computer speakers or some wireless shit I have in the garage and backyard. They all sound fine and you will NEVER hear the difference in source material in this listening environment. I have some nice computer speakers (Bose Companion 5), they attach via a usb port and sound incredible for 400 bucks. The junk in garage and backyard sound great while working on cars or floating in pool or weeding backyard. The car system is the "best" stock Toyota Avalon system, sounds good enough. I also have cheap computer speakers scatter around the house and have a cheap laptop I use as a jukebox to stream the music off my hard drive of my desktop. So on Saturday night when me and the wife are getting ready to go to dinner, I hook laptop to bathroom computer speakers and let fly. Echo in bathroom, think you'll hear the difference in flac/mp3? I don't. Certainly you can hear difference in mp3 levels, most of my music is 320 levels, audiobooks are 128. I have found with audiobooks if people rip at a 64 rate there is a ringing sound. Music I will not even take for free if its under 128. 128 sounds fine on cheap wireless speakers in pool while hanging with friends. Size considerations,,, mp3 320 is a lot smaller that wav or flac. May not matter to some, (some commented about eating up GB's), well I have 500,000 songs, by over 6,000 artist and almost fill a 5 TERRA BYTE drive. So even if flac sounded better while cutting the grass :-) I can't fit a half a million songs on a reasonable amount of space. And don't forget, you need TWICE the space so you can backup collection. I have a 5TB drive for backups that I only attach to machine while backing up, then it's unplugged to protect it. Plus I have copies stored outside the house. It has taken 15 years to get to this point so I am WELL backed up. Also too I'm gonna be 60 in January and even though I swear I got great hearing (still the only person who can hear a toilet running in the house!!:-) I still gotta believe I have some high end loss. So you really need to ask yourself how and where do I listen to music. And really what do I listen to. I don't think Andy Williams needs a 30,000 dollar system to listen to on, nice though his voice is! The Dead definitely can utilize a great sound system, full range and large sound stage. MP3's are very convenient, I know Neil Young is going around complaining about them, but you also know that man gotta be half deaf from standing in front of crazy horse and sonic youth :-) So I'll stick with my 320 level mp3 and be able to carry 50,000 songs on vacation in a player the size of bic lighter or hell, your cell phone. PS - there are differences in mp3 players, the iPhone doesn't sound as good as the Samsung, for a player I use a Cowan Iaudio, have the same one for years now. My buddy uses his Samsung galaxy phone and blue tooths it into his car, sounded fine that last time I was out with him.
June 3, 2015 - 4:04pm

#7408

Syracuse78

Joined:
July 15, 2010

Wow, I just tried watching

Wow, I just tried watching David's video. I usually enjoy those and find his enthusiasm infectious. The first thing he says is how he can't control the wind and some folks don't like it in the videos. Well, I watched two minutes and it was so annoying, I decided it wasn't worth it. I am sure he had interesting comments to make, but it was like listening to a phone conversation that keeps cutting out. I am sure that he is right in that the area he likes to shoot these is inherently windy and he can't stop the wind. But perhaps it might make sense to shoot it somewhere slightly less scenic but a lot quieter. Oh well. I've just been skimming some of these posts. Seems like the usual reaction to a big box. I haven't noticed any comments about the video. Have people watched it? Does the wind/sound issue get less annoying? Hey, this is coming off negatively and other than being disappointed about the video, I think this is a cool release. For all those folks who wanted better representation in the latter years, here's your chance to put your money where your mouth is. For all those who wanted some really early stuff, you should be happy too. For all those who like the late '60s - '77 era, there's more of that! For all those who think music should be free, man, well you're out of luck. lol
June 3, 2015 - 3:50pm

#7409

cheyler196

Joined:
June 20, 2007

filthy

I agree with your first sentence. Wholeheartedly. Didn't what I wrote seem to communicate even the TINIEST bit of sarcasm? Or was it the word 'fucking' that offended you? Not that I really care, just wondering. Your political affiliations are showing... I'd apologize but my apologies would not, in fact, be genuine. Cool boxed set, and completely apolitical too! Almost anyway. Still want to get 2-9-73 Maples and hear JG stepping all over Wavy Gravy's 'not political' announcement at the start of the second set.
June 3, 2015 - 3:44pm

#7410

kevinbrandon

Joined:
February 3, 2011

Hey Cosmicneil-THE OFFER I CANT REFUSE

I am inerested in your offer pm me

John Perry Barlow

John Perry Barlow

Forums

Dead Store Products

"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

Order Freeze

I spoke with customer service. She said they have the I.T. guys there now and are working to get it resolved. Best she could do was get my email address and let me know if it went through. :( Really helpful though :)

The Website has Crashed....

....I've gotten a similar "spinning" notification that the 30 Trips Box order is being processed, please wait....then nothing happens....but when I check my credit card online, it notes this charge is pending. I discussed this with customer service; the nice lady noted that indeed this has been happening and it was the result of the website crashing due to this activity and all of us wanting to get our hands on the box at the same time. The nice lady noted that just because my card has a pending charge, this DOES NOT mean I actually purchased it; in fact, she said unless I receive an email confirmation, consider it NOT ordered! She said a call back to GD Customer Service once it is back up and running will remove the erroneous pending charges. She DID NOT say, however, when this would be remedied online, only to keep checking back later in the day or tomorrow. So, unfortunately, anyone who gets the spinning NON confirmation, we're out of luck until an actual email confirmation is received.

Greetings Earthlings!

Must say I like this release. I've purchased every official release almost as a matter of conscience given all the free music the boys gifted us with. Not always pleased, but, if only as an investment, I could get a great return selling things on ebay, etc. Here is my question if someone in authoritie can answer: is the $799 immediately scooped from account, or is it not charged until it is close to ship date? Trying to remember from the Fillmore 69 Box and E72 Box, but can't. Thanks! Davey Concepcion for Hall of Fame. It's time. Scott

Teaming up

Ok - who here wants to hear everything in full quality FLAC? 24/96 is on the USB chip. This box set is pretty ridiculously priced, but what if chipped in (as suggested earlier in the thread) and got the USB chip?

Happy 50th

My lifetime Dead budget was surpassed a few years back (circa mid-2012), but hope you all enjoy this new monster. Sounds pretty cool. Still got plenty I haven't even listened to once, so seems like a good year to get around to changing that situation at least. 8*P

need help

Cannot order! My "order is being processed" now for about half an hour. Just waiting and waiting and waiting and don't know what to do ... can someone please help me!

Amos Moses

Fact. That is how it always works with the pre-sales and box sets

DJMac520

Many thanks and much appreciated. This will be easier to explain to the wife that way. Famous last words...

MSG '91

Doesn't everybody have soundboards of the 9/10/91 Branford show? (Which still isn't as good as 3/29 year earlier). Would prefer 4/1 Greensboro or 6/17 Giants or 3/21 with the great stir it up jam...Ahh, the complaining starts....

Did anyone actually place an order?

Did anyone's order actually go through?

That old same thing...The

That old same thing...The wheel is turning and can't hold an order. Called customer service. IT problems and advising folks not to try ordering. Will take your name and number and call you back when everything is working again. Guy said there was still plenty of sets available. Yeah cuz nobody can get through!

One thing not being discussed yet is the release of

10-26-89 and that incredibly darkest of Dark Stars on a very dosed last night of tour in Miami. The fact that this show and THAT Dark Star is getting the official treatment is positively giddy.

same old, same old

IT problems, don't try ordering now. "Yeah, but it could sell out-I GOTTA ORDER" And the wheel keeps turning in deadhead land, functioning more or less as efficiently as it ever has..

My order processed, took a while...

My order did process and I have the confirmation page printed out and the email to prove it! I ordered right at 10AM when I first saw it announced. Took a while, thought it wouldn't go through but it eventually did. Of course my wait was only an agonizing 7-8 minutes or so. And to answer the oft asked question - your credit card will NOT be charged until the box ships. Now, how to raise that kind of cash by mid-September. Anyone need some blood or plasma? Slightly used kidney?

IMPORTANT!!!

Make sure your confirmation email has a "Order Number".

Mr. Jack Straw

Based on the authorization holds, I may have ordered 7 box sets. Then again, I may have none.

My credit card said it is

My credit card said it is processing the order. But yeah, the wheel just kept turning and no confirmation email.

Quick draw

Just looked at my email box and saw that my order confirmation came in an hour and a half before the bulletin notice that this was going on sale. Sometimes its good to have a desk job!

Justification

Hmm: $700 for 30 shows = $23 per show release. With that math, it's not really an inflated price to pay, nor really a deal. Just too much at one time for most. I would assume most of us have the Dave's picks subscription which is $25 per show (and less "limited edition") or drool worthy than this package. I suppose the even rarer USB justifies it's same cost as the cd's, but yes I would have thought that would have been cheaper. Put me in the camp that has the significant others that would kill them if this was purchased. Final thoughts: Cool product and tribute to a great band/legacy. I also like the 4-cd set, that will sort of be like a So Many Roads part 2. Thanks for all of your efforts Dave! Do you really have to buy your own box!?

The people who designed this

The people who designed this site ate an ounce of shrooms during the planning, design, and implementation phases. A professional commerce site that can't handle a few thousand simultaneous orders? Seriously? Outsource the ordering process if you can't do it right.

DJMac520

Ouch. Or, maybe, sorry. Which, in either case, damn.

Amos Moses

I don't yet have a confirmation email, so I am guessing none went through. Customer Service said they can clean it up for me if it was ordered multiple times. Though I may actually keep one USB and one Box if that was the case.

It all makes sense...

...when you realize that the thing powering the online ordering process is that half-turtle, half-VW van creature. He's grown tired in his ripe old age. And yeah, for what it's worth, my wife will probably flip..no, no probably about it...flip, when she finds out, but what I have come up with in my afternoon genius session is that I will explain it this way...honey, for the next three months or so, I will not buy a single thing. Sound good?

I received a confirmation email!

I feel very lucky, after waiting for over an hour and 45 minutes (Your order is being processed, please wait) I finally received an order confirmation email. The box set will serve as an expensive consolation prize for not scoring tickets to any of the shows in Chicago. Not Fade Away!

Confirmation

Mine indeed went through with no problems,but that was about 9:30 MT.Confimation e-mail was almost instant. Hang in there folks! :)

DeadHead Director...

...a very good consolation prize and a good way to look at it. Which gives us all another possible explanation for our better halves...that we are actually SAVING money since we're not buying concert tickets (like the ones in Santa Clara are currently going for for instance). With this sound reasoning, we can't lose. I love it when a plan comes together.

Processing problems

I've emailed Customer services as no sign of order confirmation. Frankly they need to confirm the precise status of orders - the idea that they may have multiple orders (or not) with multiple charges (or not) lurking around waiting to go on your credit card is not very encouraging. I don't mind re-ordering if the original order did not go through and no charges were made but I am not going to risk it only to find multiple charges on my card later in the year.

1991

Yeah I agree that 9/10/91 was not the best 91 pick. It has the guest appeal but other shows from the year standout more to me performance wise. The set list doesn't compare well at all but the performance on 9/14/91, for example, is superior. 6/17 and 4/1 compare well on both fronts. The up shot of course is that we can look forward to those to be released some other time perhaps. Signed - another picky dead head.

Be creative and resourceful, people!

The clouds have parted and the Holy Grail emerges! Not even a moment's hesitation for me to pull out my credit card for this one. I've been prepared for this moment for months. The signs have been in place for a massive release all year. Many have said they squirreled away $500 bucks in anticipation of a release of this scale. Smart. But many others are shocked that there's a dreamboat product sitting in front of us for $700?! Sheesh... Color me unsympathetic. Sure, it's a lot of coin, but If you want this badly enough, you will find a way to make it happen! For instance... I have several friends that have been debating with me what the set would look like and its scale. We closed in on a Betty Box or a career-spanning Box, each with 50+ discs. We talked about sharing the cost of the box, with the person that orders it up front (and shoulders the debt and pays for shipping, that would be me) getting to keep the physical box and its documentation. Then, we pass around the discs for each to rip in whatever format we're interested in. Lastly, we'll have a lottery to determine who gets to keep the CDs from each show. We will draw for the picking order and take turns choosing shows, one at a time, until they are all divvied. Each of us gets all the music and 1/4 of the CDs for under $200. And each of us gets to read the documentation that comes with it at least once (which is all I need). For those that are bummed you can't buy individual shows, HAVE NO FEAR! It seems pretty obvious to me, given the iTunes listing this morning, that the system will be set up to sell shows, and even SONGS, individually on iTunes once the boxes are sold out. If you want the cynical justification... don't you think they'd make a lot more money by making a la carte offerings after the box is sold out? Hell yeah. As for the negativity swirling here, let's keep this in perspective. This is a very special thing the Dead world is doing for us. Less than $10 per disc. Demonizing TPTB as a money grabbing corporation out of touch with its fanbase, calling anyone who can afford this set a yuppy, and best of all, comparing GD management to the Koch brothers (REALLY, Pat fox?)... sour grapes. Another positive I get from this set is that two other suspicions for this box are still open to being tapped in the future. Namely, I see returned Betty tapes being released, and the '77 fan in me holds out hope for a second May '77 Box in the future. If there's one thing the Grateful Dead have taught me over the years, it's to be GRATEFUL. I, for one, am extraordinarily grateful that a band that has not performed in 20 years continues to feed me with wonderful memories and to keep the band relevant and vital in my life. Thank you to everyone that put hard work into making this and every release happen!

9-10-91

That might not even be the best pick from the first third of the MSG 1991 run.

@ Amos Moses

Yeah, that's the ticket! Tell the wife you saved money by buying this box! Thanks.Certainly sounds like Dead Head logic to me. Rock on

Uh-Oh

Probably only stating the obvious here- But if an order didn't go through, then how is the credit card charged? So, no confirmation email, no order number, but at least I was charged for it. There, I feel so much better about this. Ha.

hbob1995...

...for sure. I just have to craft a clever, witty comeback by her that we could have traveled to [enter destination here] for that amount. Not sure she will buy into the "hey, if we just play these discs and close our eyes we will be traveling" reasoning. Ah well, at least I'll be in good company.

Colossal Screw Ups

Multiple charges to my debit account that they now can't even release back to my bank.

5-3-86

Hah, finally a show from an underrated year everyone thinks is the worst. I remember it well, Phil steps up to the mike before the encore and says something like... "Bobby's strings are broken, Jerry's amp is blown and my mind's blown! So we'll see you tomorrow." The next day they played One More Saturday Night, with Bobby saying they'll start with last night's encore.

Less Demand

I'll pass and leave it open for 6500 others. We all know what these guys are capable of. No need to prove it with a single monster release. Prolonged suspense is a good thing. I would have preferred the remastered shows released at 1 per every 12 days throughout the year. Or 2-3 month. $23.- $30. each with the same art work for ease of packaging. Take what you want and leave rest.Striking while the interest is high. Enjoy to those that grab it.

Zuck,

Per Customer Service, the charge is just a hold, and will disappear. IF YOU DO NOT HAVE AN EMAIL YOU DON'T HAVE AN ORDER. Sorry to shout, but want to make sure people read this.

2 Charges - No Confirmation

I don't know what to do now.I have two pending charges on my Amex card and no confirmation from dead.net.

KeithFan2112

Please tell me you clicked "submit order" 4x. I am about to pull the trigger on this, but have only been holding off in light of the problems people are mentioning. And, although I have no detailed knowledge on how this works, I don't think it's an actual charge, but just an authorization, which will drop off after a period of time. I don't think we are able to use PayPal or any type of debit cards for this one...if so, then I really feel for those with multiple "authorizations."

'being processed" But is it, really, GDM?

So if I'm getting that "your order is being processed, please wait" for over twenty minutes now in my one browser window, does it eventually go through? Don't want try again and be charged more than once and then have to deal with calling them.

Mr. Jack Straw

Per customer service, you MAY still have an order even without an email because the crash of the server prevented all from getting processed and emails. While those who have an email do have an Order, it is possible those without (at this point in time) an email MAY still have a processed order once the cybersmoke clears.

Not to state another obvious

Not to state another obvious issue, but if the processing system is down WTF are they still allowing people to put orders in......

My Cart is Empty

When I click on "ADD TO CART" for either the box set or USB nothing gets added to my cart! Is this a symptom of "the system is down" or "sold out"? I'm thinking the former. Also, Beethoven on the phone is nice!

DJMac

The fact that they're giving us completely different information doesn't bode well.

maybe another obvious

Customer Service said not to close your browser window.

No it does not Mr. Jack

No it does not Mr. Jack Straw. No it does not.

Never, ever, ever, close the

Never, ever, ever, close the browser window or you get no boxed set. Signed, the customer service people who probably have no clue what they are talking about.

My Cart is Empty

How long have people waited?

I've been processing for over an hour.

KBAR

kbar, there is no use putting an order in, you are going to get a preauth on your card and no order to show for it. Hopefully they have taken action to prevent ordering. Boxes can't be sold out because the system has been down since right after the email went out. Mr. Jack Straw, I have 3 windows processing, one has been going for 3 hours. The others for less, no luck with a confirmation on any, and I closed 1 window for good measure. Up to 3000 in preauths now....

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