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    "When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

    We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

    The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

    The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

    The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

    Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

    (Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

    ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
    Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

    *Helpful hints for using your USB:

    Running the 30 Trips Player / Reader program:
    On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
    On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

    Viewing the digital book:
    You can either view it within the program that comes on the drive, or by opening the PDF directly.

    To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

    Importing music into iTunes and other library programs:
    When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
    PDF
    Text

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  • KeithFan2112
    Joined:
    Speaking of Decline
    Yeah Palmer, you bring up a good point. What happened to Bob Weir's guitar sound in the late 70s? I want to call it choppy flamenco, but I don't know why I want to call it that. It's something in the tone of his guitar that changed a whole bunch. I may be morphing into pre-hiatus guy....I've always maintained that they were better with just Billy on drums, and that almost anything they played on the Europe '72 tour sounded better in '72 than it did after the hiatus (Bertha, Cold Rain, New Minglewood ((Ladies & Gentlemen - wow)), Ramble On, Sugar Magnolia, Promised Land, Deal, the list goes on. But there was so much good stuff I like in 77/78 - Scarlet Fire, Music Never Stopped, Estimated Eyes, Help-Slipknot-Franklin, The Wheel, Samson, the list goes on.
  • JimInMD
    Joined:
    DearJerry
    For the Shakedown Sessions, I don't think it was that he wasn't welcome to the studio, its that there were days that he didn't even show up, especially towards the end. Jerry, in particular, was pissed and asked John Kahn to finish. He even has keyboard credits on the album. Wouldn't that qualify to some of the comments at least? I also think Keith's playing is brilliant for most of his career with the Dead, and I often spend large amounts of time listening to the Keith Years. I also think band members opinions count. So there's a lot to this, but most importantly I don't recall any significant volume of people bashing Keith's playing on this thread. ..and if there are some comments you might not like, they are almost always in response to someone stirring the pot with Brent bashing, which certainly offends people. I was just highlighting that for a host of reasons Feb '17th was their last show, so lets be thankful for what we have instead of dwelling on what we cannot impact. It is what it is. That's all, nothing personal.
  • Cousins Of The…
    Joined:
    Mo' Keith
    Just finished listening Row Jimmy from 3/20/77. Keith sounds great backing up Jerry's fine, lyrical solo, but is clobbered by every hit of Mickey's bass drum. I think this was mentioned a few weeks ago; very apparent to me on this track. To my ears, it sounds like there was a change in the mix from 76 to 77; more emphasis on the drums(esp. bass drum), and a less "crispy" bass, making the overall sound a little muddier than it was.
  • PalmerEldritch
    Joined:
    I love the keyboard/era debates!
    I don't agree that "old" topics, such as era- and keyboard debates should be retired. This day's posts has been the most interesting here to me in weeks: from floridabobs culture reflections all through the Keith decline discussion. Almost anything that generates a flurry of thoughtful posts seems cool to me as long as it's civil. As a lifelong Deadhead, I think the era/keyboard debate is perfectly relevant and (for me) endlessly fascinating (well, nearly endlessly). I'm extemely conflicted and ambivalent about most of the Dead's post-hiatus music and have been that way for >35 years. Where else can we talk about these things? If we only stuck to the forum topic, we all know these threads dry up quickly and become boring as all hell. My guess is that,era/keyboard discussions generate the most interest here, despite complaints about "old, well worn" topics. Anyone really bored can just scroll though topics that don't interest them. I did draft a long post to contribute to the Keith decline discussion but lost the draft. Basically, I agree with LoveJerry. Keith sounds fine to me in the late 70's but as someone pointed out, he seems very low in the mix. Yes, there is a huge difference in Keith's playing E72 and May 77; but the same could be said for Phil and Bobby's playing. How could anyone not notice a similar decline in their playing? Listen to any of Bob and Phil's playing from the late 70's compared to, say Fillmore 2/69, E72, or WInterland 73. Night and day.
  • KeithFan2112
    Joined:
    hahahaha What?? He stole Jerry's stash??
    No wonder he wasn't welcome (and no wonder he couldn't finish the Shakedown Street session). Hey hey, Jerrylover, don't drag my name in the mud lol. I only said he was a fair pilot. No but really Keith Moon was like the tazmanian devil with drumsticks. If anyone has heard his live stuff from Tommy and Live at leads, in that '69 - '70 zone, you know what I'm talking about. I can understand why Clapton or Baker (I forget which one) would have given that snide expression when asked about Moon's talent compared to Baker, because Ginger was great, a time keeper, an arranger, and so much more than a drummer when it came to making music, but Moon was off the rails excellent, and completely untouchable from '68 - '73. But if you compiled the best live 2 hours of Moon with the best live 2 hours of Baker, Moon is a step or two ahead. What Baker brought to music composition, Moon brought to live performance.
  • LoveJerry
    Joined:
    Jim In MD
    I am asking "us" because "us" are the folks who frequently say Keith's playing declined without a lick of evidence to substantiate that assertion. Forget what you've read on Wikipedia or wherever, since it's not exactly a well documented topic, and listen to the music - where is it? Did Phil really say that? If he said it, is it true? In a court of law it's nothing more than hearsay. Give me a song or just recognize that every time someone comments that his playing declined is probably going off the Wiki quote or the comment from Blair Jackson's book (thanks for sharing, never saw it before), but a couple of off-handed subjective remarks do not make it true, and they don't hold up to scrutiny, which is my main point. People are regurgitating hearsay that does not hold up to scrutiny - no wonder politicians lie so much - it's so easy to pass lies off as truth to the masses. It's actually kind of scary. It would be interesting to scan this site for the past several months to see how often this unsubstantiated rubbish was repeated. I kind of feel bad for Donna. And the reason I didn't bring up anything like drug use or marital problems is because it has nothing to do with my argument, which is simply that his playing did not suffer on the stage, and I have the tapes to prove it :-) Or maybe I don't - I am willing to admit I was wrong or uninformed, which is why I posted in the first place - to find out if anyone can point to a performance where his playing was off. Keithfan mentioned Keith Moon - at least when his playing was said to have declined before his death, you can hear it in recordings (Kilburn 1977, Who Are You). That I believe, because it's well documented and easy to hear.
  • KeithFan2112
    Joined:
    You Know a Rumble Ain't a Rumble Without Me
    Of course I agree with LoveJerry - not because I'm a Keith fan, but because it's true - there is really very little primary source evidence that Keith's playing deteriorated. Wikipedia? Even if Phil said it, ex-bandmates deride each other all of the time, it's the single most predictable type of slander they throw at one another. I'm sure he nodded off at the wheel a few times, but that's hardly a deterioration in skills. Not that it's a good thing. But I get LoveJerry's sentiment, which I might also add was not an argument about the reasons he left the band so much as a defense of his playing. So while yeah, some folks have pointed out that there was drug use and whatever, the main point is that folks comment about Keith's deterioration of skill on here all the time, presumably because they read a Wiki quote or Blair Jackson comment - yet the evidence, the music betrays the notion that there was anything substandard in his playing. If I'm reading her post accurately she's just asking someone to point out which songs/shows/period demonstrates this decreased ability to play, and indignant (correct me if I'm wrong JerryLover) that when the topic of his departure comes up, everyone always says he couldn't play, he couldn't play, he couldn't play. I have, myself tried to substantiate that claim that he could no longer play, but just can't find it. The proof should be in the pudding, but it's not. Long live Keith. Both of them - Keith Moon drummed circles around Ginger - he just colored out of the lines a lot.
  • JimInMD
    Joined:
    Re: DearJerry/Keith
    Why ask us? We didn't kick him out of the band. There's a few factors you are not bringing up besides his playing. I don't think any of us question he was a brilliant piano player loaded with talent. But.. First there was his escalating drug use. By late '78 Keith had a heroin addiction (and for that matter so did Jerry). Towards the end of Shakedown Street, Keith couldn't even be found to finish the keyboard tracks on some of the unfinished songs, so John Kahn of all people filled in and did them. In Rock Skully's book, Rock states Keith was rumored to have stolen Jerry's stash once, which really pissed off Jerry. Shortly after that, Keith wasn't part of the JGB. Can't ask any of them if its true because they've all passed by now.. but I don't think there's much doubt about their drug use and drug of choice in these years. There was also the relationship trauma. There were regular fireworks between Keith and Donna on a regular basis. Violent fights, trashed hotels, smash up derby's in the parking lots, ...drama.. tension.. yuk. And then there was his playing. I think his playing had diminished or at the very least was not consistent by late '78, early '79 and, well, the sad truth is.. you can't get rid of Jerry and I'm not sure if having two junkies in the band was something they wanted or could continue with. Keith and Donna wanted to leave too. I think she left a few shows early in one of the last tours because she couldn't take it either. Remember, they were trying to raise small kids at the time. So its well documented that the parting was mutual. I'm not sure what is to be accomplished by going down that rabbit hole. They left and they got a new piano player. We weren't there, but I imagine if we were and if we were privy to all the facts and details.. well, my guess is one way or another, that darkness had to give. One Edit: I read cousins reply (which was classic). Yes, amateur slide guitar hour. aaaack! Love ya Bobby... but on this one, I agree with my cousin. He supposedly started playing more slide to get the sounds he (they) wanted they keys. ..and yes, Donna in particular was drinking a lot, but Keith was chasing the dragon.
  • JimInMD
    Joined:
    Re: Brokedown
    I agree with your post. I think most people's minds on this are 'set like concrete'. The back and forth is usually non-productive, and I can't say I learn a ton from it.. especially when the posts come with barbs or put down another's tastes or preferences. I actually don't see the debate, I like the Keith years.. but spring '79 was their last hurrah, and enter the '80's and they got a new keyboard player. It is what it is. I am thankful someone pressed "record" on the tape deck, sit back and enjoy (or press skip if there's out there that doesn't tickle your pleasure bone).
  • mbarilla
    Joined:
    Check out JGB live shows from 1978
    Some great stops along the way from Keith in 1978. And another vote for Red Rocks July 7-8, 1978. Tennesse Jed ; Passenger ; Peggy-O ; The Music Never Stopped Killer four piece combo to end first night 1st set
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"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

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15 years 4 months
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One Box, one USB. May get rid of the box sans the 288 page booklet, for less than face. So stay tuned or in touch come September.
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Just FYI, my order for the box set processed within a minute just a few minutes ago.
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10 years
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Thanks bob, based on this I placed my 5th order and it went through. Also I would like to thank the proprietors of this website for turning a joyous moment into a nightmare, rock on.
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17 years
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Thanks, everybody, for keeping me entertained. My order (finally) went through without a hitch. Haven't gotten the confirming email but I have a confirmation number.
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15 years 2 months
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That didn't take long!I would think that if you're asking folks to commit to spending over 700 bucks for a massive box set, you'd give them the shows that are included from the moment that you announced it. It's a no-brainer. It feels like Rhino and Dead Central are always playing catch-up, in regard to all things Grateful Dead. "We'll release the entire Europe '72 tour. There might be enough interest to sell 7,200 copies." And now they are only making 7,500 copies of this set available, for the 50 anniversary of the band? Did they notice that they sold about 300,000 tickets to the Fare Thee Well shows? It boggles the mind....
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9 years 6 months
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Done and done. Confirmation received. Took less than 30 seconds. Seems to be working now.
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15 years 2 months
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I predict that this set will be sold out today, tomorrow at the latest. And then the torrent of complaints will start rollin' in...
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17 years 4 months
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My box set order went through with confirmation number and email. Only one extra order!!! Hmmm... Do I have two box sets?
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15 years 2 months
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Anybody have an explanation as to why every new comment is numbered #51?
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13 years 2 months
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Two times was the charm. Hooray!
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15 years 6 months
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I would love to get this box set, but I'm not sure I can afford it. Really wish they would sell the individual shows. Who knows, it might come to that? At least offer a download too. I don't understand why everything has to be limited now. Tempted to list my entire Dave's Picks collection, plus bonus discs to rally the cash. I never listen to them anyway, which makes me think that I'll probably listen to most of these shows once or twice and then they'll be on the shelf collecting dust. It's funny, the shows I want the most are the 1992, 1993 and 1994 ones. Regardless, the set is going to be epic!!!
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17 years 1 month
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Anyone who ends up with two box sets I will take one from you with interest.
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12 years 11 months
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Just place a new order and it went through. Have one, maybe three boxes. I need a homebrew.
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13 years 2 months
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My status classifies it as "backordered" however. Like Kramer and the low-flow shower heads, I'm not sure I like the sounds of that.
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11 years 2 months
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Got one and received confirmation email. Thanks to all the help I received on this board.
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17 years 4 months
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I put in an order and it said "processing" for like 45 minutes and then timed out.I re-did it and it went through in a few seconds Rock on
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12 years 11 months
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Hey, WTF, you only live once! By the time its released I'll have over 1/2 of it paid off! Looks epic indeed! The 72 Waterbury show has always been on my "wish list".. Looking forward to it!!!!
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17 years 5 months
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Might have three sets though. LOL
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15 years 4 months
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1. Backordered is normal designation for pre-order of box sets that will not ship for a few months. 2. FTW ticket sales have zero relationship to demand and purchase of a box set priced this high. By that same logic E72 should have sold 50,000 copies, which it never would. Some people place higher premium on live music experience than collecting recorded archival stuff. Some the opposite. There is no correlation between the two. Prior box sets is the relevant sales control data. They know what they are doing here, even if the technology failed for a few hours today (small price to pay frankly) 3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads. 4. There is no 4.
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What a mess. I placed 8 orders in my haste and concern for not getting a box. The wheel just kept turning. My credit card practically incinerated in my hand. Now I got a mess on my hands. Very helpful guy at dead.net though.
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12 years
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Sweet!! This IS something to be "giddy" about.
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9 years 6 months
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Actually, 4 could be like a Choose Your Own Adventure book? If you would like to skip to September and have this box set in your hands, turn to page 142. If you would like to go back to a time when you didn't know this set existed, turn to page 108. If you would like to suddenly have $699.95 deposited in your bank account, turn to page 190.
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13 years 9 months
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I placed a new order a few minutes ago and got a confirmation number. I closed the browser with the order that had been processing for a couple of hours. I hope they get this straightened out and everyone wants wants a set gets one.
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10 years
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it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!
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it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!
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Same here. Just received the confirmation e-mail after three failed attempts (got hung up in the order processing stage). I tried once every 45 mins since I received the e-mail this morning. The order status page indicates 'Backordered' but at least I've got my name down on a copy!
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17 years 5 months
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Had an order processing for over three hours. (No lie!)Went back and read the latest posts here, put in an order, and I just got the confirmation email. Thanks everybody. This is one set I wouldn't want to be without.
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14 years 9 months
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That's the way we spell "SUCCESS!!" Gave up on my three-hour "processing" message when I saw the messages here, and my subsequent attempt went straight through! Closed the processing window. Never did get the e-mail I was promised--the one where customer service would tell me to try again. Here's the best part--I had to call my wife for her Discover number, since my credit card is expiring between now and the release--GD system said "no!" I told her how much it was going to be before she got her confirmation e-mail (I did it all under her name so as not to screw things up). She was quite surprised, but told me that her momentary questioning of the sanity of the whole thing should not diminish my excitement. This thing is going to ROCK!! Thank you, everyone who played a part in this.
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15 years 2 months
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"3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads." DJMac520 - If they do as you say, then Rhino and GD.net are just lying to us all. They've said that they will not sell individual shows. Is that a blatant falsehood as well? Do we take them at their word, or not? I can't recall what they said about the Europe '72 shows. Anybody remember?
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13 years 7 months
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I ordered the set and just get a loop of "your order is being processed, please wait"....call customer service and they say, "Just hang on. Itstaking an hour or so to get your order to complete." It's now 3+ hours, I just want to place an order and I can't even do that. I'm not complaining about the cost, I got the email from dead.net today at 2PM Eastern time. I went on line and tried to place an order. I'm a fan of this band, I'm not here to point fingers at who is greedy, and making "all the money", I just want the music. I have to believe that they would want me to be able to buy the music. But after 3 1/2 hours of my order being locked in processing, I get the feeling that there will be no box in my future. Another call to customer service and I'm treated like a fool for waiting. I didn't bitch when I couldn't get the '69 set. I figured I have to be more diligent. I try to stay on top of everything I need to so I have a shot at what's new and happening. But when the customer service folks act like they were trained by security at the Providence Civic Center, "I guess it doesn't matter anyway."
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17 years 5 months
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This is too big of a box set probly should have been broken down into 8 separate box sets. 700 bucks is too rich for my blood and shows wont be available individually.
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11 years 5 months
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I just had to commit when my favorite 1991 show that I went to (my penultimate) appeared! I wanted that show so bad to be a release and now it is! plus 1987. So that's 2/30 I'll take it!
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17 years 5 months
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Get 'em while they last... site is working. 3:05pm
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sad thing i could buy one in two weeks, but they'll be sold out then. Oh well wasnt meant to be! The timing was just a little off on this one, wish they gave a just little more warning.
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Another happy ending here... I think!Placed original order over 2 hrs. ago. After reading the advice on this site, I decided to try again. Received a confirmation notice right away. I hope everyone who wants one of these things is able to get it here. My advise to any that still can't get through right away would be not to panic and try to score a box on eBay, or somewhere like that. It seems that there are quite a few folks on here now that may end up with an additional box (or two) due to the ordering problems. My guess is that these orders will be cancelled, returning a bunch of boxes back to the pool. Thanks to those who posted letting us know that the system was working again. Now to work on the plan to explain this purchase to the lady of the house. Peace
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WTF !! Still in processing. And Customer service is practically helpless and clueless. waited 6 months you would think that all systems would be ready after having practically nothing noteworthy for sale for 6 months. And to send out an email to probably over a million people, when there call center is equipped for probably a que of twenty. Poor form. Should have let it sell on the site for at least 36 hours and then send out mass communication to every person with an interest in the music or the folks who prey on these sets to make a buck. I think somebody mentioned it earlier. Some of the calls they are making from all aspects seem goofy. Maybe it's time to close my processing order and see if a new browser can get a confirmation ? Against the recommendation of multiple CS agents and their Supervisor. Seems to have worked for a few others. I am using a debit card, so a second attempt will leave me with no funds until CS would be able to unblock the auth holds, which I do not hold too much faith in having them do that. I would suppose they would tell me to contact my bank if I overdraft, which is actually the response I would expect after the Supervisor told me his shift was ending soon, so he had to go. How convenient because my shift is ending too and I have an order that been processing for 3 hours. Was on the phone for for 2 hours before that and multiple agents. But it's ok guys because he offered me free shipping on an item that has free shipping for pre-orders.
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Like so many others my first attempt at ordering never finished processing.I just tried again and it went right through and I got a confirmation email. I then closed the window that was still processing. I'll just wait and see if I get a second email confirmation but figure I can always cancel a duplicate.
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17 years 1 month
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dont cancel your duplicate sell it to me! I'll throw in sealed Dave's Picks too! Hey, a guy can try can't he?!
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12 years 11 months
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I agree.. I'd rather have this box set than spend more $$$$ going to Chicago. This set will last a lot longer! My order went through just fine, I hope those who had problems get them resolved..Try up dating your browser maybe? I also agree that with all this down time there shouldnt be any problems with the system! Cmon September!!!!
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17 years 5 months
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I had to pay $62 for shipping on the USB set. Seems kind of high but heck, not going to buy something like this very often. I had two runs at purchase this afternoon and both ended with a "processing" time of 10 minutes or so and then a "Temp unavailable" white screen. I come home, get on my CC site and sure enough, two charges are there but I have to confirming email or anything. Just got off the phone with CS and he said that the system was malfunctioning this afternoon and that I did not get my order through. The charges will drop off after a couple days as they are only "authorizations". Better be so.
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17 years 4 months
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I guess being a UK resident, with a wife, teenager, three cats and two goldfish to support, Santa Clara and Chicago were always out of the question. Difficult enough to get my wife to go to the local cinema for the local simulcast of the final show! So bloody expensive or not, the pay off is the box set, so order made, and now the wait. So, getting back to the simulcast, and in the unlikely event of somebody else from Lowestoft, Suffolk, United Kingdom reading this, PM me, so at least I might be able to see that last show with a fellow traveller!!
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10 years 7 months
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This really is way too blazed, TPTB are out of their gourds. Well anyone interested in trading the 2-22-69 show PM me, I have a lot to trade (DP,DaP,RT,Boxes). I wont be able to purchase this sketchy box....very much to my dismay.
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11 years 3 months
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Dang it !! that was damn near exhuasting. Closed the page, which I knew would work, but since CS was very adamant about not doing so, I took their advice. And what bad advice it was. Opened another page and it took the order within about 10 seconds. All while, I write this post my other processing page is still hoping to catch a break and get the job done. After all it did take $755. i transferred some funds to make the second order happen, I just hope tomorrow morning the lady at the bank, which is always commenting on my Grateful Dead t-shirts can sort this out. She even said she was gonna bring in her GD shirt just to prove she was a fan. It will be just me luck if tomorrow is the day she brought it with her.
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