30 Trips Around The Sun Box & Digital USB

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September 4, 2015 - 10:38am

7,852 replies

admin

Joined:
March 9, 2007

"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

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June 3, 2015 - 5:27pm

#7401

MikeT

Joined:
June 6, 2007

Now I'm stressing.... :)

So yesterday I was stuck in the computer glitch, and wasn't sure I had an actual order. I called Dead.Net (after a few calls where they couldn't tell me anything), and I was told my original order was "canceled" and I should go ahead and place a new order. I placed a new order and it went through like clockwork. Then last night, after I went to sleep, I received an email from an Edward Watson, that most orders did not go through and I should go ahead and place an order (since their issues were fixed). I saw that email this morning, but since I already placed a good order I didn't think much of it. Just an hour ago, in some online forums people are saying that orders they placed orders while the systems were "stuck" actually went through. I get curious, since I really don't want two $700.00 boxes, and I call Dead.net. I talk to a very nice woman, who seems to confirm that I actually do have two good orders and if I didn't call, I would end up getting two boxes. She gives me the order number for the order I never got a confirmation on (the one that was stuck in process for hours before I "gave up"). It seems to be a good order, so I tell her to go ahead and cancel that order, and make sure I only get one box. She puts me on hold and goes and talks to her supervisor, and then she cancels the order I successfully placed online, for which I got a confirmation email; leaving the one order I never got a confirmation email on (since it was never confirmed and was placed while they were having system issues). I tell her why did you cancel my "good" order, and leave the one order I have no confidence is a good order? She tells me that her supervisor said it didn't matter which order she canceled. So now with boxes selling quickly according to what I was told by the woman on the phone, I supposedly have a good order, but no confirmation that said order is a good order. Why did she cancel the one order I knew was a good order? So I am stressing that somehow they may have a list of all these orders that were supposedly in cancel mode yesterday, that somehow are now "good", like the order she left intact for me, and these orders may get canceled as well (since it was the order I tried to place when the systems went FUBAR). I am actually stressed that in the end I get no box, a box I really want. I was told I would get a confirmation email regarding the order she left in place, but it wasn't a priority right now to get them out. UGH... So I really hope I get a box, or I will be very upset at this entire process. Fingers crossed.
June 3, 2015 - 5:24pm

#7402

reijo29

Joined:
June 18, 2012

5150

I agree on all your points. And yes to help generate over 5 mil in sales they could have produced a better video. I'm sure the follow up videos will be informative, fun & above all clear. Perhaps Mr. Norman can work his magic & remaster the current DL promo clip?
June 3, 2015 - 5:20pm

#7403

SAMTHARDMAN

Joined:
September 9, 2012

Minas

I took the plunge this morning? Yourself? If so, I think we will both need extensive tutoring on how to appreciate the many many discs of the Brent era shows; not to mention the last few. If not for subscription, or this comprehensive box, I would be hard pressed to purchase a show from 78-95 a la carte. There are too many dics in this baby for there not to be lots of great music etched inside. I will be ready to dive in. At some point, I will have to come up for air. God willing, with a smile on my face. Sam T
June 3, 2015 - 4:34pm

#7404

WharfratWhitey

Joined:
May 19, 2013

Every Silver Linings Got A Touch Of Grey

"but the music is special to me and takes me places." Ditto WH5150. Let's drink to that!
June 3, 2015 - 4:29pm

#7405

WH5150

Joined:
June 8, 2013

It is a bummer but.......

The cost is a bummer...... a bummer that while 7 CDs more than Europe '72 it is way more pricey....... a true bummer....... had to really think about it instead of it being an immediate purchase. Though in the end, bit the bullet. took some happy hour drinks to make me do it though. I am bummed it was so pricey and there is a bit of gouging going on. but the music is special to me and takes me places. Do I think that was taken advantage of? yes I do. Do I think I will get my money worth out if it? I guess....... but a bummer they took advantage of our love of the music. Peace Roger PS re-tape the video. Its terrible. Unwatchable. WITF! would any company worth its weight in SPAM post that crappy video. Nope. Its not complicated, if it is too windy tape it indoors. Does this really need spelled out? Apparently
June 3, 2015 - 4:05pm

#7406

mayormarionbarry

Joined:
April 4, 2008

1300 left

The number of available boxes are going up! Maybe they found more?
June 3, 2015 - 4:04pm

#7407

Dennis

Joined:
November 1, 2012

sound reproduction

I've watched a lot of talk about mp3/flac/cd/hd cd/vinyl. What I see as a few points. I have a top notch stereo (Conrad Johnson tube preamp, threshold statis amp with Magneplanner MG3 speakers), it does sound great. When I bought it the salesman had several words of advice, first you audio collection had to be worth 4 times your system or you pissed money away. Two if all you listened to was FM radio, don't buy this system. Third you will ONLY hear this quality if you sit quiet in the right spot. If your doing the dishes, cleaning the house working in the yard you will NEVER hear what the system is reproducing. I don't sit in front of my stereo much anymore, in fact its been stored for quite awhile since the speakers need a fair amount of room to work right. Most of my listening is in the car, on my computer speakers or some wireless shit I have in the garage and backyard. They all sound fine and you will NEVER hear the difference in source material in this listening environment. I have some nice computer speakers (Bose Companion 5), they attach via a usb port and sound incredible for 400 bucks. The junk in garage and backyard sound great while working on cars or floating in pool or weeding backyard. The car system is the "best" stock Toyota Avalon system, sounds good enough. I also have cheap computer speakers scatter around the house and have a cheap laptop I use as a jukebox to stream the music off my hard drive of my desktop. So on Saturday night when me and the wife are getting ready to go to dinner, I hook laptop to bathroom computer speakers and let fly. Echo in bathroom, think you'll hear the difference in flac/mp3? I don't. Certainly you can hear difference in mp3 levels, most of my music is 320 levels, audiobooks are 128. I have found with audiobooks if people rip at a 64 rate there is a ringing sound. Music I will not even take for free if its under 128. 128 sounds fine on cheap wireless speakers in pool while hanging with friends. Size considerations,,, mp3 320 is a lot smaller that wav or flac. May not matter to some, (some commented about eating up GB's), well I have 500,000 songs, by over 6,000 artist and almost fill a 5 TERRA BYTE drive. So even if flac sounded better while cutting the grass :-) I can't fit a half a million songs on a reasonable amount of space. And don't forget, you need TWICE the space so you can backup collection. I have a 5TB drive for backups that I only attach to machine while backing up, then it's unplugged to protect it. Plus I have copies stored outside the house. It has taken 15 years to get to this point so I am WELL backed up. Also too I'm gonna be 60 in January and even though I swear I got great hearing (still the only person who can hear a toilet running in the house!!:-) I still gotta believe I have some high end loss. So you really need to ask yourself how and where do I listen to music. And really what do I listen to. I don't think Andy Williams needs a 30,000 dollar system to listen to on, nice though his voice is! The Dead definitely can utilize a great sound system, full range and large sound stage. MP3's are very convenient, I know Neil Young is going around complaining about them, but you also know that man gotta be half deaf from standing in front of crazy horse and sonic youth :-) So I'll stick with my 320 level mp3 and be able to carry 50,000 songs on vacation in a player the size of bic lighter or hell, your cell phone. PS - there are differences in mp3 players, the iPhone doesn't sound as good as the Samsung, for a player I use a Cowan Iaudio, have the same one for years now. My buddy uses his Samsung galaxy phone and blue tooths it into his car, sounded fine that last time I was out with him.
June 3, 2015 - 4:04pm

#7408

Syracuse78

Joined:
July 15, 2010

Wow, I just tried watching

Wow, I just tried watching David's video. I usually enjoy those and find his enthusiasm infectious. The first thing he says is how he can't control the wind and some folks don't like it in the videos. Well, I watched two minutes and it was so annoying, I decided it wasn't worth it. I am sure he had interesting comments to make, but it was like listening to a phone conversation that keeps cutting out. I am sure that he is right in that the area he likes to shoot these is inherently windy and he can't stop the wind. But perhaps it might make sense to shoot it somewhere slightly less scenic but a lot quieter. Oh well. I've just been skimming some of these posts. Seems like the usual reaction to a big box. I haven't noticed any comments about the video. Have people watched it? Does the wind/sound issue get less annoying? Hey, this is coming off negatively and other than being disappointed about the video, I think this is a cool release. For all those folks who wanted better representation in the latter years, here's your chance to put your money where your mouth is. For all those who wanted some really early stuff, you should be happy too. For all those who like the late '60s - '77 era, there's more of that! For all those who think music should be free, man, well you're out of luck. lol
June 3, 2015 - 3:50pm

#7409

cheyler196

Joined:
June 20, 2007

filthy

I agree with your first sentence. Wholeheartedly. Didn't what I wrote seem to communicate even the TINIEST bit of sarcasm? Or was it the word 'fucking' that offended you? Not that I really care, just wondering. Your political affiliations are showing... I'd apologize but my apologies would not, in fact, be genuine. Cool boxed set, and completely apolitical too! Almost anyway. Still want to get 2-9-73 Maples and hear JG stepping all over Wavy Gravy's 'not political' announcement at the start of the second set.
June 3, 2015 - 3:44pm

#7410

kevinbrandon

Joined:
February 3, 2011

Hey Cosmicneil-THE OFFER I CANT REFUSE

I am inerested in your offer pm me

John Perry Barlow

John Perry Barlow

Forums

Dead Store Products

"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

Got me a confirmation

One Box, one USB. May get rid of the box sans the 288 page booklet, for less than face. So stay tuned or in touch come September.

Mine went through

Just FYI, my order for the box set processed within a minute just a few minutes ago.

thanks bobloblaw

Thanks bob, based on this I placed my 5th order and it went through. Also I would like to thank the proprietors of this website for turning a joyous moment into a nightmare, rock on.

Patience & Trust

Thanks, everybody, for keeping me entertained. My order (finally) went through without a hitch. Haven't gotten the confirming email but I have a confirmation number.

Full list of shows

That didn't take long!I would think that if you're asking folks to commit to spending over 700 bucks for a massive box set, you'd give them the shows that are included from the moment that you announced it. It's a no-brainer. It feels like Rhino and Dead Central are always playing catch-up, in regard to all things Grateful Dead. "We'll release the entire Europe '72 tour. There might be enough interest to sell 7,200 copies." And now they are only making 7,500 copies of this set available, for the 50 anniversary of the band? Did they notice that they sold about 300,000 tickets to the Fare Thee Well shows? It boggles the mind....

Order just went through...

Done and done. Confirmation received. Took less than 30 seconds. Seems to be working now.

sold out

I predict that this set will be sold out today, tomorrow at the latest. And then the torrent of complaints will start rollin' in...

Working now

My box set order went through with confirmation number and email. Only one extra order!!! Hmmm... Do I have two box sets?

#51

Anybody have an explanation as to why every new comment is numbered #51?

Success!

Two times was the charm. Hooray!

Left on shelves collecting dust, not knowing what they mean...

I would love to get this box set, but I'm not sure I can afford it. Really wish they would sell the individual shows. Who knows, it might come to that? At least offer a download too. I don't understand why everything has to be limited now. Tempted to list my entire Dave's Picks collection, plus bonus discs to rally the cash. I never listen to them anyway, which makes me think that I'll probably listen to most of these shows once or twice and then they'll be on the shelf collecting dust. It's funny, the shows I want the most are the 1992, 1993 and 1994 ones. Regardless, the set is going to be epic!!!

2 box sets

Anyone who ends up with two box sets I will take one from you with interest.

New orders going through

Just place a new order and it went through. Have one, maybe three boxes. I need a homebrew.

My status classifies it as

My status classifies it as "backordered" however. Like Kramer and the low-flow shower heads, I'm not sure I like the sounds of that.

2nd Try went through

Got one and received confirmation email. Thanks to all the help I received on this board.

Ordering is fixed?

I put in an order and it said "processing" for like 45 minutes and then timed out.I re-did it and it went through in a few seconds Rock on

Pulled the trigger!

Hey, WTF, you only live once! By the time its released I'll have over 1/2 of it paid off! Looks epic indeed! The 72 Waterbury show has always been on my "wish list".. Looking forward to it!!!!

Finally!!!

Might have three sets though. LOL

This and That

1. Backordered is normal designation for pre-order of box sets that will not ship for a few months. 2. FTW ticket sales have zero relationship to demand and purchase of a box set priced this high. By that same logic E72 should have sold 50,000 copies, which it never would. Some people place higher premium on live music experience than collecting recorded archival stuff. Some the opposite. There is no correlation between the two. Prior box sets is the relevant sales control data. They know what they are doing here, even if the technology failed for a few hours today (small price to pay frankly) 3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads. 4. There is no 4.

Just Exacly Perfect

Orders are flying through now.

What a mess. I placed 8

What a mess. I placed 8 orders in my haste and concern for not getting a box. The wheel just kept turning. My credit card practically incinerated in my hand. Now I got a mess on my hands. Very helpful guy at dead.net though.

As Jack Straw's post reminded me...

...thanks to everyone on this board for the help, input and conversation. Very much enjoyed it. Thanks again.

50th box

Sweet!! This IS something to be "giddy" about.

DJMac520

Actually, 4 could be like a Choose Your Own Adventure book? If you would like to skip to September and have this box set in your hands, turn to page 142. If you would like to go back to a time when you didn't know this set existed, turn to page 108. If you would like to suddenly have $699.95 deposited in your bank account, turn to page 190.

site working now?

I placed a new order a few minutes ago and got a confirmation number. I closed the browser with the order that had been processing for a couple of hours. I hope they get this straightened out and everyone wants wants a set gets one.

Game On

it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!

Game On

it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!

Same here

Same here. Just received the confirmation e-mail after three failed attempts (got hung up in the order processing stage). I tried once every 45 mins since I received the e-mail this morning. The order status page indicates 'Backordered' but at least I've got my name down on a copy!

Got One!

Had an order processing for over three hours. (No lie!)Went back and read the latest posts here, put in an order, and I just got the confirmation email. Thanks everybody. This is one set I wouldn't want to be without.

Re -- gusmozart

Or just the torrents.....

S, U, C, C, E, S, S . . .

That's the way we spell "SUCCESS!!" Gave up on my three-hour "processing" message when I saw the messages here, and my subsequent attempt went straight through! Closed the processing window. Never did get the e-mail I was promised--the one where customer service would tell me to try again. Here's the best part--I had to call my wife for her Discover number, since my credit card is expiring between now and the release--GD system said "no!" I told her how much it was going to be before she got her confirmation e-mail (I did it all under her name so as not to screw things up). She was quite surprised, but told me that her momentary questioning of the sanity of the whole thing should not diminish my excitement. This thing is going to ROCK!! Thank you, everyone who played a part in this.

3 of 4

"3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads." DJMac520 - If they do as you say, then Rhino and GD.net are just lying to us all. They've said that they will not sell individual shows. Is that a blatant falsehood as well? Do we take them at their word, or not? I can't recall what they said about the Europe '72 shows. Anybody remember?

Lump In My Throat again

I ordered the set and just get a loop of "your order is being processed, please wait"....call customer service and they say, "Just hang on. Itstaking an hour or so to get your order to complete." It's now 3+ hours, I just want to place an order and I can't even do that. I'm not complaining about the cost, I got the email from dead.net today at 2PM Eastern time. I went on line and tried to place an order. I'm a fan of this band, I'm not here to point fingers at who is greedy, and making "all the money", I just want the music. I have to believe that they would want me to be able to buy the music. But after 3 1/2 hours of my order being locked in processing, I get the feeling that there will be no box in my future. Another call to customer service and I'm treated like a fool for waiting. I didn't bitch when I couldn't get the '69 set. I figured I have to be more diligent. I try to stay on top of everything I need to so I have a shot at what's new and happening. But when the customer service folks act like they were trained by security at the Providence Civic Center, "I guess it doesn't matter anyway."

Too big

This is too big of a box set probly should have been broken down into 8 separate box sets. 700 bucks is too rich for my blood and shows wont be available individually.

on the bus

I just had to commit when my favorite 1991 show that I went to (my penultimate) appeared! I wanted that show so bad to be a release and now it is! plus 1987. So that's 2/30 I'll take it!

GO FOR IT NOW !

Get 'em while they last... site is working. 3:05pm

I bought one...worked fine

Got a confirmation email and the whole nine yards.

damn

sad thing i could buy one in two weeks, but they'll be sold out then. Oh well wasnt meant to be! The timing was just a little off on this one, wish they gave a just little more warning.

Ordering issues

Another happy ending here... I think!Placed original order over 2 hrs. ago. After reading the advice on this site, I decided to try again. Received a confirmation notice right away. I hope everyone who wants one of these things is able to get it here. My advise to any that still can't get through right away would be not to panic and try to score a box on eBay, or somewhere like that. It seems that there are quite a few folks on here now that may end up with an additional box (or two) due to the ordering problems. My guess is that these orders will be cancelled, returning a bunch of boxes back to the pool. Thanks to those who posted letting us know that the system was working again. Now to work on the plan to explain this purchase to the lady of the house. Peace

Processing disaster

WTF !! Still in processing. And Customer service is practically helpless and clueless. waited 6 months you would think that all systems would be ready after having practically nothing noteworthy for sale for 6 months. And to send out an email to probably over a million people, when there call center is equipped for probably a que of twenty. Poor form. Should have let it sell on the site for at least 36 hours and then send out mass communication to every person with an interest in the music or the folks who prey on these sets to make a buck. I think somebody mentioned it earlier. Some of the calls they are making from all aspects seem goofy. Maybe it's time to close my processing order and see if a new browser can get a confirmation ? Against the recommendation of multiple CS agents and their Supervisor. Seems to have worked for a few others. I am using a debit card, so a second attempt will leave me with no funds until CS would be able to unblock the auth holds, which I do not hold too much faith in having them do that. I would suppose they would tell me to contact my bank if I overdraft, which is actually the response I would expect after the Supervisor told me his shift was ending soon, so he had to go. How convenient because my shift is ending too and I have an order that been processing for 3 hours. Was on the phone for for 2 hours before that and multiple agents. But it's ok guys because he offered me free shipping on an item that has free shipping for pre-orders.

Finally Got One

Like so many others my first attempt at ordering never finished processing.I just tried again and it went right through and I got a confirmation email. I then closed the window that was still processing. I'll just wait and see if I get a second email confirmation but figure I can always cancel a duplicate.

Processing disaster

I would just start the ordering process over again.

dont cancel your duplicate

dont cancel your duplicate sell it to me! I'll throw in sealed Dave's Picks too! Hey, a guy can try can't he?!

more thoughts...

I agree.. I'd rather have this box set than spend more $$$$ going to Chicago. This set will last a lot longer! My order went through just fine, I hope those who had problems get them resolved..Try up dating your browser maybe? I also agree that with all this down time there shouldnt be any problems with the system! Cmon September!!!!

just checked my bank $755 pending charge

and still in processing, I want to close my processing page and get my funds back, so I can place an order. CS are completely clueless

free shipping?

I had to pay $62 for shipping on the USB set. Seems kind of high but heck, not going to buy something like this very often. I had two runs at purchase this afternoon and both ended with a "processing" time of 10 minutes or so and then a "Temp unavailable" white screen. I come home, get on my CC site and sure enough, two charges are there but I have to confirming email or anything. Just got off the phone with CS and he said that the system was malfunctioning this afternoon and that I did not get my order through. The charges will drop off after a couple days as they are only "authorizations". Better be so.

As I can't get to Santa Clara or Chicago...

I guess being a UK resident, with a wife, teenager, three cats and two goldfish to support, Santa Clara and Chicago were always out of the question. Difficult enough to get my wife to go to the local cinema for the local simulcast of the final show! So bloody expensive or not, the pay off is the box set, so order made, and now the wait. So, getting back to the simulcast, and in the unlikely event of somebody else from Lowestoft, Suffolk, United Kingdom reading this, PM me, so at least I might be able to see that last show with a fellow traveller!!

What the

This really is way too blazed, TPTB are out of their gourds. Well anyone interested in trading the 2-22-69 show PM me, I have a lot to trade (DP,DaP,RT,Boxes). I wont be able to purchase this sketchy box....very much to my dismay.

Skull splitting head ache to get a Skull splitter set

Dang it !! that was damn near exhuasting. Closed the page, which I knew would work, but since CS was very adamant about not doing so, I took their advice. And what bad advice it was. Opened another page and it took the order within about 10 seconds. All while, I write this post my other processing page is still hoping to catch a break and get the job done. After all it did take $755. i transferred some funds to make the second order happen, I just hope tomorrow morning the lady at the bank, which is always commenting on my Grateful Dead t-shirts can sort this out. She even said she was gonna bring in her GD shirt just to prove she was a fan. It will be just me luck if tomorrow is the day she brought it with her.

Dead.net store working

I just ordered my box set with out any problems :-)

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081227955892