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    "When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

    We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

    The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

    The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

    The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

    Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

    (Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

    ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
    Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

    *Helpful hints for using your USB:

    Running the 30 Trips Player / Reader program:
    On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
    On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

    Viewing the digital book:
    You can either view it within the program that comes on the drive, or by opening the PDF directly.

    To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

    Importing music into iTunes and other library programs:
    When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
    PDF
    Text

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  • jrf68@hotmail.com
    Joined:
    congrats Jim-enjoy
    Still nothin'.I'm starting to feel like Moriarty. Instead of starting in with the negative waves,I'll leave you all alone with your goodies. I'm just driving myself crazy reading all this anyway. See ya. Very disappointed....to say the least.
  • Vguy72
    Joined:
    Damn Jim....
    ....I was thinking about throwing out false tix/passes dates as well, but you beat me to the punch. This GG Park show sounds incredible. I could write a thesis on it!....now where is that child born during the MSN?!....
  • JimInMD
    Joined:
    Box Unveiling
    Got my box Monday.. but opened tonight. Well done, no glue slip ups, discs seem intact, etc. Love the pink, paisley interior, but nothing spectacular beyond that. Ticket, Magoo's 5/65, backstage pass 11/8/68, no scroll, visine bottle with temper resistant seal broken instead, very weird. In all seriousness.. its not real or solid wood it looks to be veneer, but well done.. I am not going to peel it back, but likely compressed cardboard underneath as its solid and heavy. Still, very well done for a box set w/ discs ~$8 each. Its heavy.. but most of the weight being the CD's themselves, and then the compressed wood product. Its a keeper. One word of advice.. humidity will likely not do this box good, long term. I am really overwhelmed. Its a monster box set, and coming from the first one to call this Boxzilla (yes, that was me).. it has lived up to its name. I think this was a fare value, good deal thing. I don't feel ripped off at all, rather a proud father to a new box set, which I have named, Charlie Miller (like all my children). Next.. ripping and listening.
  • wilfredtjones
    Joined:
    has/wants update
    jcure : love to trade for 6/21/93 pass - my first and only show. Will update when mine arrives. djmac520 : 10-27-91 If anyone wants to trade that ticket PM me. has 6-21-93 pass (not for trade) and ticket 12-12-94 redemption searcher: I've got 10/30/91 Oakland ticket (only $22.50-boy those were the days) and 8/21/93 Eugene backstage pass. Went to all the '94 Eugene shows, and strangely enough don't even remember them playing there in '93 until I saw this. Saw someone has 5-15-93 Vegas, not only went to that but it was my birthday, so I would trade for that. Was also in 4th row in front of Vince on his b-day on 2-21-95 and would trade for that. TERRAPIN_ROB Has Ticket 10-27-1991 Oakland Coliseum Arena Pass 5-22-1993 Shoreline Amphitheatre tysonupina: Would love the '93 Eugene and 10/27/91 igrateful: has 10-30-91 and Deer Creek '93 pass Automaticslim: 2/21/95 Delta Center Salt Lake City pass ready for trade.12/12/94 Oakland Coliseum General Admission ticket not for trade TheDude77: has ticket: Oct. 27, 1991, Oakland and pass: May 15, 1993, Las Vegas hallstallion2005: has ticket stub: 5/27/93 Cal Expo Sacramento CA and backstage pass: 3/22/95 Coliseum Arena Charlotte NC hatch655: has Ticket from 5/27/93 and Pass from 8/22/93 g1u2i3: has Ticket: 1991-10-31 (Oakland Coliseum, Oakland, CA) and Pass: 1993-06-22 (Deer Creek Music Center, Noblesville, IN) BertDert: has Stub: 5/27/93 Sacramento, CA and Pass: 3/22/95 Charlotte, NC Serpent of Dreams: has Ticket: 10/30/91 Oakland Coliseum Arena, Oakland CA and Pass: 8/21/93 Autzen Stadium, Eugene OR EGroesbeck: has ticket Cal Expo Amphitheatre, May 27, 1993 and Pass 2/20/95 Salt Lake City, UT KYTrips: Ticket was from 10/27/1991 - Oakland Coliseum. Backstage Pass was from 6/21/1993 - Deer Creek Univax: has Ticket May 27 93 Cal Expo / Backstage pass June 13, 93 Freedom Hall Louisville KY. mbarilla: has Ticket 3/26/95 Atlanta and Pass 8/22/93 Eugene, OR Shakespeare: has a ticket for 5/27/93 Cal Expo and a pass for 3/22/95 Charlotte. Anttheknee: has ticket for Oct. 28, 1991 and backstage pass for June 16, 1993. MorningSun: has 10/30/91 ticket; 6/21/93 pass. Diggey: has pass from 5/23/93 shoreline amphitheater and ticket is 12/12/94 Oakland. kindagrae: has ticket 5/27/93 Cal Expo Ampitheatre, Sacramento, CA and Backstage pass: "In Attendance" 3/22/95 Charlotte LetitShine: has ticket for 10/27/1991, Oakland Coliseum. b/s pass for 6/9/1993 Palace of Auburn Hills anatexis22: has ticket 5/27/93 Cal Expo Ampitheatre, Sacramento, CA backstage pass is 3/26/95 The Omni, Atlanta, GA D_MCK : has ticket 10/30/91 Gen Admission Oakland Coliseum Arena Back Stage Pass 8/21/93 Autzen Stadium Eugene Oregon Mr. Jack Straw: has ticket: 10/28/91 and Backstage pass: 8/22/93 chitownrider: has Ticket 10/27/91 Oakland Backstage Pass 6/6/93 Giants Stadium Born Cross Eyed... : ticket: 10/30/91 Oakland Coliseum Arena and backstage pass: 6/19/93 Soldier Field, Chicago IL kevinbrandon: has MAY 27,1993 TICKET and THE BACKSTAGE PASS IS FROM JUNE 15, 1993 Atticstrophic : has Ticket: 10/30/91. and Pass: 2/25/95. brobb: has Ticket from May 27, 1993 Cal Expo and Backstage pass from March 26, 1995 The Omni johnmd750: has 12/12/94 Oakland for ticket, and 2/21/95 Salt Lake for backstage pass. wjonjd: has ticket 10-30-91 and pass for SLC 2/21/95 (NFT, yet) chastason: I'd love to trade for Autzen 93 (of the dates I've seen posted so far). Ticket: 10/30/91 Oakland Pass: 6/9/93 Auburn Hills King Harvest: Received the 8/15/86 Park City ticket (not fielding trade offers currently) and a 5/23/93 Shoreline pass. deadyogi51: has Ticket October 30, 1991 Oakland and Pass June 18, 1993 Soldier Field, Chicago seabird17: has Pass - 3/24/95 and Ticket - 12/12/94 Oakland Coliseum SPACEBROTHER: has Ticket - 12/12/94 Oakland and Pass - 2/21/95 Salt Lake City ccmuzik: has Cal Expo 5/27/93 ticket and a pass from Charlotte 95 (3/22/95). Moses Quasar : has ticket 5/27/93 Cal Expo and pass 8/22/93 Autzen deadheadbrewer: got a ticket for 12/08/94, and a pass for 3/23/95 KayakGuy: has Cal Expo 5/27/93 ticket and pass is for 3/22/95 Charlotte rdevil: has 10-27-91 ticket, 6-11-93 pass Born Cross Eyed: ISO: 10/27/91 show ticket. Will trade my 10/30/91 Oakland TICKET. Wants to keep 6/19/93 Soldier Field Pass. corvette1982: has Pass - 1995-02-21 - Salt Lake City, Utah Ticket - 1994-12-12 - Oakland Coliseum Arena - Oakland, California Dennis Wilmot: has Tix - 10/27/91 - Oakland Col BSP - 6/9/93 - Auburn Hill, Michigan jbxpro: Ticket is 1993-05-27, Cal Expo, Sacramento CA; backstage pass is 1995-03-22, Coliseum Arena, Charlotte NC. mrogers: has Backstage pass for Autzen 8/22/93 and the ticket was Cal Expo 5/27/93. boblopes: has Cal Expo 5/27/93 ticket and pass is for 3/22/95 Charlotte kenco: has Ticket for 5/27/93 Cal Expo & BSP 8/22/93 Autzen akpon9: has Ticket: Oakland Coliseum Oct. 30, 1991 Backstage Pass: Eugene Aug. 21, 1993 skeebe: has Ticket - 1991-10-27 Oakland Coliseum Backstage - 1993-06-11 - Buckeye direwulf: has Backstage pass: 06-18-93 Soldier Field and Ticket: 10-30-91 Oakland Coliseum abrazen: has 3/23/95 Charlotte pass 12/8/94 Oakland ticket WarEagleRK: inserts were the pass for Philly 3/17/95 and the ticket for Oakland 12/8/94 Sixtus_: has Ticket: Cal Expo, 5/27/93 and Backstage Pass: Delta Center 2/19/95 anyone is interested in a swap, PM me... Mojave: has Ticket: October 30, 1991- Oakland Coliseum, Pass: August 22, 1993 Autzen Stadium, Eugene Oregon robshead: has Ticket 10/30/91 Oakland, CA; Backstage Pass 8/22/93 Eugene spascarella: has Ticket 10/27/91 Oakland CA. Backstage pass is 06/08/93 Auburn Hills, MI natas2210: has Ticket Stub: 10/27/91 Oakland Backstage Pass: 5/16/93 Las Vegas Zuckfun: has Ticket stub 10/30/91 Pass- 8/22/93 Open to Trades dedhed76: has Ticket stub 10-30-91 and Pass 8-22-93 jonothan lake: has ticket Oakland Coliseum 28th October, 1991,Backstage pass Eugene, Oregon,22nd August,1993. ottihead: has ticket 10-28-1991 and pass 02-19-1995 brian hahne: has ticket - 5/27/93 General Admission and Backstage pass - 3/22/95 lowspark75: has Ticket: Oct 30, 1991 Oakland and Pass: June 9, 1993 Auburn Hills Alain: has Ticket: October 28, 1991. and Pass: March 23, 1995. Dancin' Rick Chinacat: has Ticket for 10-27-91 Oakland, a show I was at and Pass 6-8-93 Auburn Hills. mjzeee: has Ticket: 10/30/91. Backstage pass: 6/8/93 drshakedown74: has ticket 12/08/1994 Oakland Coliseum Arena,CA backstage pass 03/23/95 Coliseum Arena Charlotte, NC dead tanuki: has ticket 10/27/91 Oakland Coliseum, and pass 6/8/93 Palace of Auburn Hills. Roland Bruynesteyn: has ticket October 30, 1991, bsp February 25 (YEAR?) shawndog: has Ticket: 10-27-1991 and Pass: 5-23-1993 JeffSmith: has Cal Expo 5/27/93 and Pass: Charlotte Coliseum 3/22/95 birdynumnumz: has TICKET: October 30, 1991 Oakland and PASS: June 8, 1993 Auburn Hills ivhs72: has Oct. 30, 1991 Oakland Coliseum, and the backstage pass is from the May 15, 1993 Silver Bowl.
  • Sixtus_
    Joined:
    Thoughts on '92, End to End
    After jumping around a bit upon receipt, today I took the first full/complete show in at once...giddiness subsided but was still present. My observation: 1992 is a very nice show. Bruce is prominent in the mix, you can really hear his sound. Aside from a great Bucket/Althea duo to open, I was very pleasantly surprised by Maggie's Farm; I'm not all that familiar with the song - only heard it a few times but know its a Dylan tune - the way they played it injected a 'Cumberland' vibe to it and it just had an addictive groove. Nice Bird Song follows, it gets fierce in there at one point before Jerry breaks off to lead the climax. Second set Shakedown opener is sweet, lots of Bruce and Jerry play back and forth and Phil's bombs in the opening riffs shake your innards. There is also a good Dark Star in there, and interestingly instead of singing the second verse, they all play it through- melodically - for the most part. I had never heard them do it that way before, instrumentally. Overall a very good listen and I am a sucker for Bruce shows. Happy to have 3 of them in this box.
  • gmbeachside
    Joined:
    Tickets & Passes real????? YES THEY ARE!
    We are pleased to inform you that the beautiful sold out 30 TRIPS AROUND THE SUN boxed sets are beginning to ship (yep, finally)! In the spirit of the 50th anniversary and giving back to the fans, we've also included a couple of surprises. Along with the aforementioned book and scroll, you will find an (((original Grateful Dead concert ticket and backstage pass from the UCSC Grateful Dead Archives))) included as a token of our appreciation for your patience.
  • Vguy72
    Joined:
    After my wife, and my son....
    ....this box is the most beautiful thing I have ever laid my eyes upon.... #3306. Red felt. Ticket is Oakland Coliseum 10.27.91. #4790. Backstage is Deer Creek 6.21.93. Outside box perfect. Inside box almost perfect. Top left corner has slight peeling, but I'm on it. The 45 "looks" scratched on the Box Of Rain side. Could just be a pressing anomaly. They could have least put a thin felt pad behind it, but I regress. Started with Lindley Meadows...TLEO just started....this box is imposing, but I'm sure I can handle it. This thread is fun as hell.... ....born and raised in The Silver State birdy, and I've never heard of Kingston. Breaking out my Google maps....
  • WaysandMeans
    Default Avatar
    Joined:
    I AM THE MOLE.
    I am the mole. Spacebrother for president! coconut you leave the boy's souls alone.
  • birdynumnumz
    Joined:
    Kingston, NV
    ...on the east side of the Toiyabe Range in the Big Smoky Valley
  • muleskinner_blues
    Joined:
    Hope and fear go with it, and the moon and the sun go spinning
    Still getting caught up, actually I'm on Page 11 right now...I love when there's this much discussion. But thought I'd go ahead and post since #5539 made it's way to Louisiana yesterday. Box #5539 No Miracle Ticket 10/30/91 Oakland Coliseum Pass 8/22/93 Eugene, OR Blue felt on the interior, sounds like a lot of folks got red, I haven't seen that but I really like the dark blue, goes with the darker exterior of the box. Currently in the middle of the '69 show now, going in order without having previously streamed. Not a surprise I imagine, but that '67 show is the highlight so far. Holy Crap. No quality issues with the box or anything, played the 45..at least the A-side, I'm sticking in chronological order. Worked just fine and sounded great. Cheers.
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17 years 6 months

"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

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15 years 3 months
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One Box, one USB. May get rid of the box sans the 288 page booklet, for less than face. So stay tuned or in touch come September.
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12 years 10 months
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Just FYI, my order for the box set processed within a minute just a few minutes ago.
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9 years 10 months
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Thanks bob, based on this I placed my 5th order and it went through. Also I would like to thank the proprietors of this website for turning a joyous moment into a nightmare, rock on.
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16 years 10 months
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Thanks, everybody, for keeping me entertained. My order (finally) went through without a hitch. Haven't gotten the confirming email but I have a confirmation number.
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15 years 1 month
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That didn't take long!I would think that if you're asking folks to commit to spending over 700 bucks for a massive box set, you'd give them the shows that are included from the moment that you announced it. It's a no-brainer. It feels like Rhino and Dead Central are always playing catch-up, in regard to all things Grateful Dead. "We'll release the entire Europe '72 tour. There might be enough interest to sell 7,200 copies." And now they are only making 7,500 copies of this set available, for the 50 anniversary of the band? Did they notice that they sold about 300,000 tickets to the Fare Thee Well shows? It boggles the mind....
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9 years 4 months
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Done and done. Confirmation received. Took less than 30 seconds. Seems to be working now.
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15 years 1 month
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I predict that this set will be sold out today, tomorrow at the latest. And then the torrent of complaints will start rollin' in...
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17 years 2 months
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My box set order went through with confirmation number and email. Only one extra order!!! Hmmm... Do I have two box sets?
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15 years 1 month
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Anybody have an explanation as to why every new comment is numbered #51?
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13 years
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Two times was the charm. Hooray!
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15 years 4 months
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I would love to get this box set, but I'm not sure I can afford it. Really wish they would sell the individual shows. Who knows, it might come to that? At least offer a download too. I don't understand why everything has to be limited now. Tempted to list my entire Dave's Picks collection, plus bonus discs to rally the cash. I never listen to them anyway, which makes me think that I'll probably listen to most of these shows once or twice and then they'll be on the shelf collecting dust. It's funny, the shows I want the most are the 1992, 1993 and 1994 ones. Regardless, the set is going to be epic!!!
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16 years 11 months
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Anyone who ends up with two box sets I will take one from you with interest.
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12 years 9 months
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Just place a new order and it went through. Have one, maybe three boxes. I need a homebrew.
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13 years
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My status classifies it as "backordered" however. Like Kramer and the low-flow shower heads, I'm not sure I like the sounds of that.
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11 years
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Got one and received confirmation email. Thanks to all the help I received on this board.
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17 years 2 months
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I put in an order and it said "processing" for like 45 minutes and then timed out.I re-did it and it went through in a few seconds Rock on
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12 years 10 months
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Hey, WTF, you only live once! By the time its released I'll have over 1/2 of it paid off! Looks epic indeed! The 72 Waterbury show has always been on my "wish list".. Looking forward to it!!!!
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17 years 3 months
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Might have three sets though. LOL
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15 years 3 months
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1. Backordered is normal designation for pre-order of box sets that will not ship for a few months. 2. FTW ticket sales have zero relationship to demand and purchase of a box set priced this high. By that same logic E72 should have sold 50,000 copies, which it never would. Some people place higher premium on live music experience than collecting recorded archival stuff. Some the opposite. There is no correlation between the two. Prior box sets is the relevant sales control data. They know what they are doing here, even if the technology failed for a few hours today (small price to pay frankly) 3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads. 4. There is no 4.
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11 years 4 months
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What a mess. I placed 8 orders in my haste and concern for not getting a box. The wheel just kept turning. My credit card practically incinerated in my hand. Now I got a mess on my hands. Very helpful guy at dead.net though.
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11 years 10 months
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Sweet!! This IS something to be "giddy" about.
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9 years 4 months
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Actually, 4 could be like a Choose Your Own Adventure book? If you would like to skip to September and have this box set in your hands, turn to page 142. If you would like to go back to a time when you didn't know this set existed, turn to page 108. If you would like to suddenly have $699.95 deposited in your bank account, turn to page 190.
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13 years 7 months
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I placed a new order a few minutes ago and got a confirmation number. I closed the browser with the order that had been processing for a couple of hours. I hope they get this straightened out and everyone wants wants a set gets one.
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9 years 10 months
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it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!
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9 years 10 months
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it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!
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9 years 10 months
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Same here. Just received the confirmation e-mail after three failed attempts (got hung up in the order processing stage). I tried once every 45 mins since I received the e-mail this morning. The order status page indicates 'Backordered' but at least I've got my name down on a copy!
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17 years 3 months
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Had an order processing for over three hours. (No lie!)Went back and read the latest posts here, put in an order, and I just got the confirmation email. Thanks everybody. This is one set I wouldn't want to be without.
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14 years 7 months
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That's the way we spell "SUCCESS!!" Gave up on my three-hour "processing" message when I saw the messages here, and my subsequent attempt went straight through! Closed the processing window. Never did get the e-mail I was promised--the one where customer service would tell me to try again. Here's the best part--I had to call my wife for her Discover number, since my credit card is expiring between now and the release--GD system said "no!" I told her how much it was going to be before she got her confirmation e-mail (I did it all under her name so as not to screw things up). She was quite surprised, but told me that her momentary questioning of the sanity of the whole thing should not diminish my excitement. This thing is going to ROCK!! Thank you, everyone who played a part in this.
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15 years 1 month
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"3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads." DJMac520 - If they do as you say, then Rhino and GD.net are just lying to us all. They've said that they will not sell individual shows. Is that a blatant falsehood as well? Do we take them at their word, or not? I can't recall what they said about the Europe '72 shows. Anybody remember?
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13 years 5 months
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I ordered the set and just get a loop of "your order is being processed, please wait"....call customer service and they say, "Just hang on. Itstaking an hour or so to get your order to complete." It's now 3+ hours, I just want to place an order and I can't even do that. I'm not complaining about the cost, I got the email from dead.net today at 2PM Eastern time. I went on line and tried to place an order. I'm a fan of this band, I'm not here to point fingers at who is greedy, and making "all the money", I just want the music. I have to believe that they would want me to be able to buy the music. But after 3 1/2 hours of my order being locked in processing, I get the feeling that there will be no box in my future. Another call to customer service and I'm treated like a fool for waiting. I didn't bitch when I couldn't get the '69 set. I figured I have to be more diligent. I try to stay on top of everything I need to so I have a shot at what's new and happening. But when the customer service folks act like they were trained by security at the Providence Civic Center, "I guess it doesn't matter anyway."
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17 years 3 months
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This is too big of a box set probly should have been broken down into 8 separate box sets. 700 bucks is too rich for my blood and shows wont be available individually.
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11 years 3 months
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I just had to commit when my favorite 1991 show that I went to (my penultimate) appeared! I wanted that show so bad to be a release and now it is! plus 1987. So that's 2/30 I'll take it!
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17 years 3 months
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Get 'em while they last... site is working. 3:05pm
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16 years 11 months
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sad thing i could buy one in two weeks, but they'll be sold out then. Oh well wasnt meant to be! The timing was just a little off on this one, wish they gave a just little more warning.
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13 years 10 months
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Another happy ending here... I think!Placed original order over 2 hrs. ago. After reading the advice on this site, I decided to try again. Received a confirmation notice right away. I hope everyone who wants one of these things is able to get it here. My advise to any that still can't get through right away would be not to panic and try to score a box on eBay, or somewhere like that. It seems that there are quite a few folks on here now that may end up with an additional box (or two) due to the ordering problems. My guess is that these orders will be cancelled, returning a bunch of boxes back to the pool. Thanks to those who posted letting us know that the system was working again. Now to work on the plan to explain this purchase to the lady of the house. Peace
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11 years 1 month
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WTF !! Still in processing. And Customer service is practically helpless and clueless. waited 6 months you would think that all systems would be ready after having practically nothing noteworthy for sale for 6 months. And to send out an email to probably over a million people, when there call center is equipped for probably a que of twenty. Poor form. Should have let it sell on the site for at least 36 hours and then send out mass communication to every person with an interest in the music or the folks who prey on these sets to make a buck. I think somebody mentioned it earlier. Some of the calls they are making from all aspects seem goofy. Maybe it's time to close my processing order and see if a new browser can get a confirmation ? Against the recommendation of multiple CS agents and their Supervisor. Seems to have worked for a few others. I am using a debit card, so a second attempt will leave me with no funds until CS would be able to unblock the auth holds, which I do not hold too much faith in having them do that. I would suppose they would tell me to contact my bank if I overdraft, which is actually the response I would expect after the Supervisor told me his shift was ending soon, so he had to go. How convenient because my shift is ending too and I have an order that been processing for 3 hours. Was on the phone for for 2 hours before that and multiple agents. But it's ok guys because he offered me free shipping on an item that has free shipping for pre-orders.
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10 years 10 months
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Like so many others my first attempt at ordering never finished processing.I just tried again and it went right through and I got a confirmation email. I then closed the window that was still processing. I'll just wait and see if I get a second email confirmation but figure I can always cancel a duplicate.
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15 years 11 months
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I would just start the ordering process over again.
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16 years 11 months
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dont cancel your duplicate sell it to me! I'll throw in sealed Dave's Picks too! Hey, a guy can try can't he?!
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12 years 10 months
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I agree.. I'd rather have this box set than spend more $$$$ going to Chicago. This set will last a lot longer! My order went through just fine, I hope those who had problems get them resolved..Try up dating your browser maybe? I also agree that with all this down time there shouldnt be any problems with the system! Cmon September!!!!
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17 years 3 months
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I had to pay $62 for shipping on the USB set. Seems kind of high but heck, not going to buy something like this very often. I had two runs at purchase this afternoon and both ended with a "processing" time of 10 minutes or so and then a "Temp unavailable" white screen. I come home, get on my CC site and sure enough, two charges are there but I have to confirming email or anything. Just got off the phone with CS and he said that the system was malfunctioning this afternoon and that I did not get my order through. The charges will drop off after a couple days as they are only "authorizations". Better be so.
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17 years 2 months
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I guess being a UK resident, with a wife, teenager, three cats and two goldfish to support, Santa Clara and Chicago were always out of the question. Difficult enough to get my wife to go to the local cinema for the local simulcast of the final show! So bloody expensive or not, the pay off is the box set, so order made, and now the wait. So, getting back to the simulcast, and in the unlikely event of somebody else from Lowestoft, Suffolk, United Kingdom reading this, PM me, so at least I might be able to see that last show with a fellow traveller!!
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10 years 5 months
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This really is way too blazed, TPTB are out of their gourds. Well anyone interested in trading the 2-22-69 show PM me, I have a lot to trade (DP,DaP,RT,Boxes). I wont be able to purchase this sketchy box....very much to my dismay.
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11 years 1 month
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Dang it !! that was damn near exhuasting. Closed the page, which I knew would work, but since CS was very adamant about not doing so, I took their advice. And what bad advice it was. Opened another page and it took the order within about 10 seconds. All while, I write this post my other processing page is still hoping to catch a break and get the job done. After all it did take $755. i transferred some funds to make the second order happen, I just hope tomorrow morning the lady at the bank, which is always commenting on my Grateful Dead t-shirts can sort this out. She even said she was gonna bring in her GD shirt just to prove she was a fan. It will be just me luck if tomorrow is the day she brought it with her.
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