30 Trips Around The Sun Box & Digital USB

Post reply Log in to post comments

September 4, 2015 - 10:38am

7,852 replies

admin

Joined:
March 9, 2007

"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

Comments

sort by

Recent

Recent Oldest A to Z Z to A

Reset

September 12, 2015 - 11:38am

#4651

wurm79

Joined:
June 24, 2012

RE Watchya gonna listen to first?

Dig the post born cross-eyed. Here's the shows I'm probably going to dive into first. 1) 10/21/83 Worcester, MA - This show is appealing to me since it's a Brent Bday show, and I've never heard this show yet as well. It sounds like it could be a hot one, since it follows the Fall 83' Hartford run. 2) 6/24/85 Cincinnati, OH - Another mid-80's show that I haven't touched base with yet. Should be good since it's June 85' show. 3) 9/18/74 Dijon, France - Wall Of Sound.. I'm ready for some Phil bombs!! 4) 11/28/80 Lakeland, FL - Big fan of anything Fall 80'. This is the only November 80 show that I haven't heard yet.. Looks really good. 5) 3/18/71 St. Louis, MO - Really hot 71 show. It'll be nice to hear a official remastered version of this..
September 12, 2015 - 11:18am

#4652

bohlint

Joined:
September 9, 2015

Re: Sound quality

Alvarhanso, thank you for your response. Would you or anyone out there mind explaining what determines if a show is mixed from a 2 track, 16 track, 24 track, ect. If 16 track was available for shows as far back as 69 shouldn't it be available for at least some of the other releases of lesser sound quality? For example, why was a 2 track mixed used for Spring 90 1, and a 24 track mix used for Spring 90 2 (The Other One Too) when all the shows were from the same tour. It seems like the 24 track mix should have been available for both boxes. And for the DaP's and RT's were 16 track mixes not available for some reason or did they opt not to use that method? Thanks again just trying to get a good grasp of this process!
September 12, 2015 - 11:11am

#4653

SPACEBROTHER

Joined:
June 4, 2007

Resale

Wishing for others misfortune? No. Expressing something about how it would make perfect sense to wait to have product in hand before committing to a resale by a specific date, only to have delays and before a proper inspection of the product to assure quality is the point I made. If I were a buyer who already paid money for a product in a second hand market, expecting it to arrive by a certain time, and expecting it to be exactly as described is what I would hope a seller would take into consideration. I would find late shipping and potential inferior product far more disturbing as a buyer than some friendly advice to potential sellers. Oh well. Some lessons are learned through trials and tribulations, and some salivate at creating imaginary conflict.
September 12, 2015 - 10:33am

#4654

unkle sam

Joined:
October 3, 2008

The Wait

Some great comments on this board about the postponement of shipping. Could be somebody dropped the ball, created a logjam, slacked off or procrastinated, and now we have this holding pattern of doubt and anger. It's a bit funny, the veracity of this setback creates a lot of downtime for some who were anticipating spending some quality time with the sounds. It could have been worse, could have been discontinued, or a filibuster could have been used to stop the release, or put into a permanent suspension, stalled in a endless holding pattern or lost in a long cooling off period. The setback has put to test the resolve of deadheads and this cunctation will pass. The sales pitch was "don't delay" order yours now, get it before it's too late, due to ship...the lag is hard to handle, but we will survive this jam. Others commented that they would cancel their order, or that the ship date is after the date that you can dispute a charge on your credit card. Others are afraid that the sound will suck, that it will be sloppy productions and bad or less than stellar mastering. Relax, why worry, it will all be ok, I worried once so much I was worrying why I wasn't worrying anymore. Anyone out there remember the Europe '72 box? I had 10 bad discs in that one, with several ripped cd cases made of cardboard, it took over a year, but it was all settled and all was replaced or refunded. I don't think dead-net or rhino is out to rip us off and the delay is better than the alternative - a sub par product that we all will complain about, or worse yet, return for a full refund. Could you imagine all these boxes coming back to rhino for a refund, that could be funny, as long as you didn't work there and have to deal with it. By and By, we will survive.
September 12, 2015 - 10:18am

#4655

alvarhanso

Joined:
January 16, 2014

sound quality

Spring '90 TOO and Europe '72 have the best sound quality, because they are from multitrack masters. The first Spring '90 set was mixed from a 2 track mix, the second was culled from a new mix of the 24 track masters. Europe '72 was remixed from the 16 track masters (as was Fillmore West '69), so Spring '90 TOO, Europe '72, and FW '69 ought to sound the best. Dave's Picks and Road Trips as well as Dick's Picks are from 2 track masters, so there are definite limitations in how much Jeffrey Norman can change the mix, such as to lower Donna, or bring up Bob. By using individual tracks, he can give you the feeling of being onstage as with Spring '90 TOO, or inside the Fillmore. 10/26/89 is one of the shows in 30 Trips that comes from a multitrack master, I think it was on a 16 track. Some people complain about the sound on the Formerly the Warlocks box, which also came from a 16 track source. I think it sounds good, but not great. I think the 30 Trips set will have a range of sound quality, and would expect 10/26/89 to be the best sounding. Hopefully they used multitrack masters on other later shows as well. As to rushing, I think they gave Mr. Norman a breather with the last Dave's Picks and chose one that had already been readied for release as Dave said the May '77 box was almost an April '78 mini-box of 4/21-24/78. I would think, they put the time and effort into getting the sound quality to be as high as they could. And I'll be listening in order from '66 to '95, so I can hear the evolution of the band's sound in an easy to discern and digest manner.
September 12, 2015 - 9:53am

#4656

Born Cross Eye…

Joined:
August 25, 2008

Watchya gonna listen to first?

When reviewing the list of shows that are included in this release as they were revealed in June, a few shows came to mind that I wanted to hear first.1. 11/10/67 I had a bootleg CD sometime ago and it seemed to have a muddy sound, but great performance. I hope the official release cleans up the sound. 2. 10/27/79 I still have a sbd cd-rs of this show, I hope this official release improves the sound, also it's my birthday. 3. 10/27/90 I only streamed this show via Sennheiser HD480 headphones. again it's a b'day show! 4. 10/01/94 Sometimes ya just gotta get into 1994. 5. 02/21/95 sure beats those Chicago shows in July (of '95), in my opinion. 6. the 1968 thru 1977 shows - my favorites. Later on, I decided to play everything in order of year, similar to I have done with Europe 72 for the last five years.
September 12, 2015 - 9:01am

#4657

lgreen

Joined:
December 20, 2007

Sound Quality

I hope I am wrong but I fear the mastering has been very rushed indeed... if you go back and play the 'listening parties' on this site [as well as other sites like uncut] you will hear tracks - especially the 80s which are significantly below what we have grown used to with DPicks - obviously most of this is because the 80s soundboards are either cassette masters or very early digital tapes but the work done on DaveP 8 and DickP 32 show with time and care in the mixing you can overcome a lot of the drawbacks. None of the samples offered so far for 79 to 88 suggest this work has been done... even the 89 sample [from a multi-track] sounds 'unmixed' in that Brent's voice and keyboard dominate in a way that they addressed in Spring 90 1&2 I really do hope that I am wrong but I fear this will be a very expensive lost opportunity and I say this having ordered my set on the first date and acknowledging I am still very excited in anticipation... Perhaps we should have all gone for the USB as the high-res files for Spring 90 1 sound stunning through even a mid level portable player
September 12, 2015 - 8:52am

#4658

Ziffle

Joined:
July 21, 2015

RE: Packaging is a big part

If you copy the USB to a hard drive, transcoding to Apple Lossless at 44.1/16 bits, put the whole lot in iTunes. You can burn the CD's from iTunes easily. But they will NOT be HDCD encoded! Just ordinary CD quality if you want something better than the 320 mp3's included for listening in the car. On a Mac this can be accomplished easily as a batch operation using freeware XLD by setting the following preferences in XLD: In the "General" preference, set output format to Apple Lossless, click the option button, and set "Sample Rate" to 44.1, and "Bit Depth" to 16. Below that is "Output Directory" click the "Specify" button, and then click "Set" to tell the app where to put the files. In the "Batch" preference, make sure that "Preserve directory structures" IS selected, and make sure that "Delete original files" is NOT selected. Then close the preference, and use the usual File menu "Open" and select all of the folders (or however they deliver the USB version) of FLAC files, and go have a cup of coffee and cut the lawn (if you have one) or whatever. It will take as long as an hour, depending on how fast your processor is. This is very easy and XLD is a great reliable application. Then, burn away at will. I'm sure that there is equivalent and easy to use Windows software that will accomplish the task, but I don't know anything about that. Maybe someone else can provide a Windows explanation.
September 12, 2015 - 8:49am

#4659

bohlint

Joined:
September 9, 2015

Sound Quality?

Happy Saturday Deadland. I have a question regarding the sound quality of this release. Please keep in mind that I am not very well versed in the technology of recording. In my opinion from listening to the releases over the years The Other One is easily the best dead mix I have heard. I revisit those CD’s often and love them. The Europe 72 releases also sound great to my ear as well. I believe I can hear a big difference between these and the Dave’s Picks and Road Trip series. Is there any way of knowing what to expect with the CD’s in this release. Mixing is one of the most time consuming and costly parts of a release, right? Is there concern that they may have rushed this or was it done right? Thanks in advance!
September 12, 2015 - 7:39am

#4660

JimInMD

Joined:
June 27, 2011

Re: Credit Card Dispute

I think it depends on the card.. but I had an issue a few years back that went back much more than 30 days and AmEx investigated the matter and refunded me 100%. ..but I'm still holding out hope that this will be a decent release. There are several shows in this offering that have my attention, some old, plus Cape Code, Augusta and MSG. I think I am somewhere in the middle of BrianHahne and OneMan in listening habits. For E72, Brian (must have) started with a few dozen pots of coffee and didn't sleep until he listened to the whole box. One Man must be close to finishing his first listen now, but needs to review and re-write some of his notes as the Staples near his home has run out of paper (again). (kidding folks). I expect it to take me on the heavy side of six months to get through this monstrosity. ..and I doubt if I really hit too much other stuff so I am getting in my diversity now. Doc Watson yesterday, Summertime, when the livin's easy. Man that guy can pick.. super clean. Good Luck FH2 and everyone else.

John Perry Barlow

John Perry Barlow

Forums

Dead Store Products

"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

Got me a confirmation

One Box, one USB. May get rid of the box sans the 288 page booklet, for less than face. So stay tuned or in touch come September.

Mine went through

Just FYI, my order for the box set processed within a minute just a few minutes ago.

thanks bobloblaw

Thanks bob, based on this I placed my 5th order and it went through. Also I would like to thank the proprietors of this website for turning a joyous moment into a nightmare, rock on.

Patience & Trust

Thanks, everybody, for keeping me entertained. My order (finally) went through without a hitch. Haven't gotten the confirming email but I have a confirmation number.

Full list of shows

That didn't take long!I would think that if you're asking folks to commit to spending over 700 bucks for a massive box set, you'd give them the shows that are included from the moment that you announced it. It's a no-brainer. It feels like Rhino and Dead Central are always playing catch-up, in regard to all things Grateful Dead. "We'll release the entire Europe '72 tour. There might be enough interest to sell 7,200 copies." And now they are only making 7,500 copies of this set available, for the 50 anniversary of the band? Did they notice that they sold about 300,000 tickets to the Fare Thee Well shows? It boggles the mind....

Order just went through...

Done and done. Confirmation received. Took less than 30 seconds. Seems to be working now.

sold out

I predict that this set will be sold out today, tomorrow at the latest. And then the torrent of complaints will start rollin' in...

Working now

My box set order went through with confirmation number and email. Only one extra order!!! Hmmm... Do I have two box sets?

#51

Anybody have an explanation as to why every new comment is numbered #51?

Success!

Two times was the charm. Hooray!

Left on shelves collecting dust, not knowing what they mean...

I would love to get this box set, but I'm not sure I can afford it. Really wish they would sell the individual shows. Who knows, it might come to that? At least offer a download too. I don't understand why everything has to be limited now. Tempted to list my entire Dave's Picks collection, plus bonus discs to rally the cash. I never listen to them anyway, which makes me think that I'll probably listen to most of these shows once or twice and then they'll be on the shelf collecting dust. It's funny, the shows I want the most are the 1992, 1993 and 1994 ones. Regardless, the set is going to be epic!!!

2 box sets

Anyone who ends up with two box sets I will take one from you with interest.

New orders going through

Just place a new order and it went through. Have one, maybe three boxes. I need a homebrew.

My status classifies it as

My status classifies it as "backordered" however. Like Kramer and the low-flow shower heads, I'm not sure I like the sounds of that.

2nd Try went through

Got one and received confirmation email. Thanks to all the help I received on this board.

Ordering is fixed?

I put in an order and it said "processing" for like 45 minutes and then timed out.I re-did it and it went through in a few seconds Rock on

Pulled the trigger!

Hey, WTF, you only live once! By the time its released I'll have over 1/2 of it paid off! Looks epic indeed! The 72 Waterbury show has always been on my "wish list".. Looking forward to it!!!!

Finally!!!

Might have three sets though. LOL

This and That

1. Backordered is normal designation for pre-order of box sets that will not ship for a few months. 2. FTW ticket sales have zero relationship to demand and purchase of a box set priced this high. By that same logic E72 should have sold 50,000 copies, which it never would. Some people place higher premium on live music experience than collecting recorded archival stuff. Some the opposite. There is no correlation between the two. Prior box sets is the relevant sales control data. They know what they are doing here, even if the technology failed for a few hours today (small price to pay frankly) 3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads. 4. There is no 4.

Just Exacly Perfect

Orders are flying through now.

What a mess. I placed 8

What a mess. I placed 8 orders in my haste and concern for not getting a box. The wheel just kept turning. My credit card practically incinerated in my hand. Now I got a mess on my hands. Very helpful guy at dead.net though.

As Jack Straw's post reminded me...

...thanks to everyone on this board for the help, input and conversation. Very much enjoyed it. Thanks again.

50th box

Sweet!! This IS something to be "giddy" about.

DJMac520

Actually, 4 could be like a Choose Your Own Adventure book? If you would like to skip to September and have this box set in your hands, turn to page 142. If you would like to go back to a time when you didn't know this set existed, turn to page 108. If you would like to suddenly have $699.95 deposited in your bank account, turn to page 190.

site working now?

I placed a new order a few minutes ago and got a confirmation number. I closed the browser with the order that had been processing for a couple of hours. I hope they get this straightened out and everyone wants wants a set gets one.

Game On

it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!

Game On

it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!

Same here

Same here. Just received the confirmation e-mail after three failed attempts (got hung up in the order processing stage). I tried once every 45 mins since I received the e-mail this morning. The order status page indicates 'Backordered' but at least I've got my name down on a copy!

Got One!

Had an order processing for over three hours. (No lie!)Went back and read the latest posts here, put in an order, and I just got the confirmation email. Thanks everybody. This is one set I wouldn't want to be without.

Re -- gusmozart

Or just the torrents.....

S, U, C, C, E, S, S . . .

That's the way we spell "SUCCESS!!" Gave up on my three-hour "processing" message when I saw the messages here, and my subsequent attempt went straight through! Closed the processing window. Never did get the e-mail I was promised--the one where customer service would tell me to try again. Here's the best part--I had to call my wife for her Discover number, since my credit card is expiring between now and the release--GD system said "no!" I told her how much it was going to be before she got her confirmation e-mail (I did it all under her name so as not to screw things up). She was quite surprised, but told me that her momentary questioning of the sanity of the whole thing should not diminish my excitement. This thing is going to ROCK!! Thank you, everyone who played a part in this.

3 of 4

"3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads." DJMac520 - If they do as you say, then Rhino and GD.net are just lying to us all. They've said that they will not sell individual shows. Is that a blatant falsehood as well? Do we take them at their word, or not? I can't recall what they said about the Europe '72 shows. Anybody remember?

Lump In My Throat again

I ordered the set and just get a loop of "your order is being processed, please wait"....call customer service and they say, "Just hang on. Itstaking an hour or so to get your order to complete." It's now 3+ hours, I just want to place an order and I can't even do that. I'm not complaining about the cost, I got the email from dead.net today at 2PM Eastern time. I went on line and tried to place an order. I'm a fan of this band, I'm not here to point fingers at who is greedy, and making "all the money", I just want the music. I have to believe that they would want me to be able to buy the music. But after 3 1/2 hours of my order being locked in processing, I get the feeling that there will be no box in my future. Another call to customer service and I'm treated like a fool for waiting. I didn't bitch when I couldn't get the '69 set. I figured I have to be more diligent. I try to stay on top of everything I need to so I have a shot at what's new and happening. But when the customer service folks act like they were trained by security at the Providence Civic Center, "I guess it doesn't matter anyway."

Too big

This is too big of a box set probly should have been broken down into 8 separate box sets. 700 bucks is too rich for my blood and shows wont be available individually.

on the bus

I just had to commit when my favorite 1991 show that I went to (my penultimate) appeared! I wanted that show so bad to be a release and now it is! plus 1987. So that's 2/30 I'll take it!

GO FOR IT NOW !

Get 'em while they last... site is working. 3:05pm

I bought one...worked fine

Got a confirmation email and the whole nine yards.

damn

sad thing i could buy one in two weeks, but they'll be sold out then. Oh well wasnt meant to be! The timing was just a little off on this one, wish they gave a just little more warning.

Ordering issues

Another happy ending here... I think!Placed original order over 2 hrs. ago. After reading the advice on this site, I decided to try again. Received a confirmation notice right away. I hope everyone who wants one of these things is able to get it here. My advise to any that still can't get through right away would be not to panic and try to score a box on eBay, or somewhere like that. It seems that there are quite a few folks on here now that may end up with an additional box (or two) due to the ordering problems. My guess is that these orders will be cancelled, returning a bunch of boxes back to the pool. Thanks to those who posted letting us know that the system was working again. Now to work on the plan to explain this purchase to the lady of the house. Peace

Processing disaster

WTF !! Still in processing. And Customer service is practically helpless and clueless. waited 6 months you would think that all systems would be ready after having practically nothing noteworthy for sale for 6 months. And to send out an email to probably over a million people, when there call center is equipped for probably a que of twenty. Poor form. Should have let it sell on the site for at least 36 hours and then send out mass communication to every person with an interest in the music or the folks who prey on these sets to make a buck. I think somebody mentioned it earlier. Some of the calls they are making from all aspects seem goofy. Maybe it's time to close my processing order and see if a new browser can get a confirmation ? Against the recommendation of multiple CS agents and their Supervisor. Seems to have worked for a few others. I am using a debit card, so a second attempt will leave me with no funds until CS would be able to unblock the auth holds, which I do not hold too much faith in having them do that. I would suppose they would tell me to contact my bank if I overdraft, which is actually the response I would expect after the Supervisor told me his shift was ending soon, so he had to go. How convenient because my shift is ending too and I have an order that been processing for 3 hours. Was on the phone for for 2 hours before that and multiple agents. But it's ok guys because he offered me free shipping on an item that has free shipping for pre-orders.

Finally Got One

Like so many others my first attempt at ordering never finished processing.I just tried again and it went right through and I got a confirmation email. I then closed the window that was still processing. I'll just wait and see if I get a second email confirmation but figure I can always cancel a duplicate.

Processing disaster

I would just start the ordering process over again.

dont cancel your duplicate

dont cancel your duplicate sell it to me! I'll throw in sealed Dave's Picks too! Hey, a guy can try can't he?!

more thoughts...

I agree.. I'd rather have this box set than spend more $$$$ going to Chicago. This set will last a lot longer! My order went through just fine, I hope those who had problems get them resolved..Try up dating your browser maybe? I also agree that with all this down time there shouldnt be any problems with the system! Cmon September!!!!

just checked my bank $755 pending charge

and still in processing, I want to close my processing page and get my funds back, so I can place an order. CS are completely clueless

free shipping?

I had to pay $62 for shipping on the USB set. Seems kind of high but heck, not going to buy something like this very often. I had two runs at purchase this afternoon and both ended with a "processing" time of 10 minutes or so and then a "Temp unavailable" white screen. I come home, get on my CC site and sure enough, two charges are there but I have to confirming email or anything. Just got off the phone with CS and he said that the system was malfunctioning this afternoon and that I did not get my order through. The charges will drop off after a couple days as they are only "authorizations". Better be so.

As I can't get to Santa Clara or Chicago...

I guess being a UK resident, with a wife, teenager, three cats and two goldfish to support, Santa Clara and Chicago were always out of the question. Difficult enough to get my wife to go to the local cinema for the local simulcast of the final show! So bloody expensive or not, the pay off is the box set, so order made, and now the wait. So, getting back to the simulcast, and in the unlikely event of somebody else from Lowestoft, Suffolk, United Kingdom reading this, PM me, so at least I might be able to see that last show with a fellow traveller!!

What the

This really is way too blazed, TPTB are out of their gourds. Well anyone interested in trading the 2-22-69 show PM me, I have a lot to trade (DP,DaP,RT,Boxes). I wont be able to purchase this sketchy box....very much to my dismay.

Skull splitting head ache to get a Skull splitter set

Dang it !! that was damn near exhuasting. Closed the page, which I knew would work, but since CS was very adamant about not doing so, I took their advice. And what bad advice it was. Opened another page and it took the order within about 10 seconds. All while, I write this post my other processing page is still hoping to catch a break and get the job done. After all it did take $755. i transferred some funds to make the second order happen, I just hope tomorrow morning the lady at the bank, which is always commenting on my Grateful Dead t-shirts can sort this out. She even said she was gonna bring in her GD shirt just to prove she was a fan. It will be just me luck if tomorrow is the day she brought it with her.

Dead.net store working

I just ordered my box set with out any problems :-)

product sku

081227955892