30 Trips Around The Sun Box & Digital USB

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September 4, 2015 - 10:38am

7,852 replies

admin

Joined:
March 9, 2007

"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

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July 31, 2015 - 7:01am

#5641

hbob1995

Joined:
June 26, 2007

Shipping costs

As long as you live in the U.S., and place your order before 9/18, Boxzilla has free shipping. The only unfortunates who have to pay are the Heads outside the U.S. Rock on
July 31, 2015 - 6:37am

#5642

mbarilla

Joined:
August 8, 2013

Agree , size and front door

For $50 shipping it should be bigger than Europe 72' Steamer Trunk.. $50 is a lot for shipping!! Spring 90 boxes are a decent size, but I would hope for similar design to Steamer Trunk, in regard to holding the discs. What's up with some updates about this box ? Sirius had some killer 1982 he last few days. Red Rocks and Manor Downs. He's Gone > Truckin from Red Rocks (7.28.82) killer transition at the end of He's Gone and jam out of Truckin is pretty sweet. Call me crazy, but I may like this more than the Scarlet Fire from Manor Downs
July 31, 2015 - 5:10am

#5643

comdata55

Joined:
June 8, 2015

Re: JimInMD

oh it is definitely all about the music in this ginormous box, i just really love the box designs they put out and love seeing all the extras. It's more of a, I know we're not getting this thing for another month and a half coupled with my impatience for it to get here already, lol. on another note, i finally sprung the news of the purchase to the wife over the weekend. she wasn't exactly brimming with joy but she also didn't say cancel the order, so i think that one goes in the win column. As far as the dimensions go, I hope I have to take the front door off the hinges when this thing arrives...or maybe hire a crane to hoist it up so it can be pulled in through the second floor double windows...
July 31, 2015 - 2:48am

#5644

One Man

Joined:
May 17, 2011

Double Blind

Ziffle, try your listening test as a double-blind trial. That is, the person playing the excerpts doesn't know which resolution he is playing, and you don't know which one you are hearing. I'll bet your results are surprising. I did this exact test (using LP clips, as you suggest) at 16/44.1 and 24/96 and was pretty confident I could hear the difference. But - surprise - I was wrong about half the time, which is statistically the same as guessing. Make sure you listen to at least 50 A/B clips. More is better. Use good headphones, studio monitors, whatever you want. I'd be very curious to hear your results.
July 30, 2015 - 9:36pm

#5645

Ziffle

Joined:
July 21, 2015

CD set vs. USB

Dschian makes a good point. If you don't have (or aren't planning to purchase) a top quality playback system, the USB version will probably not provide anything beyond convenience, and might actually sound worse than the CDs. On the other hand, if you do have a fine playback set up (and you know who you are), most assuredly the 96kHz/24 bit USB version will take this set to another level. Try a simple test. Take a nicely mastered LP and record excerpts at different resolutions and word lengths. I have found that every increment up to 96k/24 makes a difference (although 88.2 to 96 at 24 bits is subtle). Some of the soundboards are DAT - 48kHz/16 bits. It is impossible for a 48kHz signal to sound the same downsampled to 44.1 kHz for CD. The original DAT will have more space between the instruments. Whether or not the originally analog recordings sound better is entirely a function of the mastering done. I presume top quality engineering here, in which case it will be much better. The point made about the need for a playback system that will handle a high res signal is well taken. Nonetheless, if I was a young person with a modest stereo, I would buy the USB version for the future. For those happy with a mid-fi system, the CD is likely a better choice.
July 30, 2015 - 9:02pm

#5646

JimInMD

Joined:
June 27, 2011

Re: comdata55

I wish we could see the box as well. Its the music inside that's important though. If memory serves, I think they had some significant box design modifications for E72 between the mock pictures on dead.net and the final box. I don't think we knew what it looked like until it showed up on the porch. So there must have been some changes along the way. Since this box has even more discs, I bet there was (is) a logistical battle between size and elegance. It has to fit through the front door after all, right. I hate to speculate, but it could be they don't have a finished product to show us yet. ..or Lemieux got into another scuffle with a surely seal after the last seaside chat and wants the bruises to heal before filming again. Pick your poison.
July 30, 2015 - 8:15pm

#5647

Dschian

Joined:
July 31, 2013

CD box set versus Hi-Res option

I went for the box option. Here's why. While I've noticed that hi-res sources can sound better than cds- and I have about 200 hi-res discs in my collection, so I am definitely a believer- I believe that often much of the improvement comes from the advantage also provided by well-done re-mixes or re-masterings that are frequently done for hi-res releases. For example, the use of the Plangent Process for the HD Tracks Studio Albums package would help to improve the sound over prior releases, so that could help to confound listening differences between those tracks and earlier cd releases for the same albums that people have noted. Even apart from these kinds of changes to the source, improvements tend to be heard more from recordings that were otherwise particularly well-made to begin with. For example, a strong orchestral recording from 2005 or 2015 can sound remarkable on SACD, but I have a highly-regarded Universal (Japanese) SACD release of Regatta de Blanc and because of the limits of the source material, even with remastering the improvements are modest- certainly not a must-have difference. The musical content is awesome, but not the acoustical portrait. Crucially, nearly all of the 30 Trips shows are two-tracks (which tend to simplify the acoustic presentation a bit), and the earlier years obviously have variable and often more limited recording quality. While the Dead's official live releases typically sound great to my ears, that's compared to bootlegs or mp3 streams online. I haven't heard them, but for these reasons, comparing the HD Tracks multi-track studio releases of the Dead, or even Wake Up to Find Out (a multi-track from 1990) to two-tracks from 1969 or 1974 or even 1982 (hell, that one could be from a cassette!) is probably misleading. Maybe if you have an amazing audio system or amazing ears or are listening VERY closely, the difference will be significant, but otherwise, I think one is primarily getting convenience and hardly any sonic improvement from the hi-res set, while losing the book and other physical niceties of the box set. The only possible wild-card audio advantage here would be if in your case you have both a cd player a stand-alone DAC unit and the latter one sounds significantly better than the first. The USB set is a fine choice, but for convenience purposes and not primarily audio differences, I would venture.
July 30, 2015 - 7:17pm

#5648

Life may be sw…

Joined:
July 30, 2015

What Jerry Would Really Say About The 50th Merchandise

I'm feeling great about the Band's 50th, loved Santa Clara, excited about the box set and all the other offerings! For those of limited means, check out Archive.org of course where there are tons of free soundboards the band lets stream free. If you have a bit more, get spotify which allows you to stream all Dick's Picks, Road Trips, All Europe 72, plus most studio and other live releases. Earlier in the thread people complained about the Bands money grab. For the cynical Dead Heads who project some nostalgic, Jerry would never allow this nonsense, recall that Jerry sold his artwork on ties for Petes sake! And for those who think the band/Jerry in the good old days wanted to give it All away and not live well, check out this quote from Garcia. Peace to all, and enjoy the celebration and the ever evolving grateful dead derivations! Fuck ‘people’s music’.” laughs Jerry Garcia from a reclining seat in the plush, wood-finished business offices of the band. (The comfortably expansive cluster of rooms are located in a streamlined San Rafael complex.) “I mean, I thought it was a dumb discussion even when it was the big thing awhile back to talk about how music should be free… that music belongs to the people and musicians rip them off. That kind of thing really irks me. “It’s like, in order to get so you can play music you have to sacrifice a lot of what would have been your normal life. You know what I mean? For lack of a better phrase, you have to pay the dues to get so you can play music. It’s not a thing you just do. If that were so, everybody’d be making their own music and there wouldn’t be professional musicians. There’d be no need for them. For someone to deny the fact that you spent a certain amount of your life working on some sort of discipline and learning how to play… that’s the rip-off. That’s the state versus the individual. Anytime someone comes down on artists and claims their work on any level, I think that’s pure bullshit. There’s been too many great musicians who died poor. People’s music… it just ain’t so.”
July 30, 2015 - 5:45pm

#5649

DaveStrang

Joined:
November 9, 2011

@ Clovett / Elvis' 'Can't Help Falling In Love With You'

Quite possibly the most beautiful love song ever written. That's a great "set-list" for your daughters. I'm happy to see folks starting their kids on music when they're so young. I think music for kids is as important as reading. You need to "feed" the ears as well as the eyes. It's not easy to find but I would suggest adding Rickie Lee Jones 'Rainbow Sleeves' to your kids lullaby "set-list". I'm a cantankerous 55 year old, but my eyes still tear up when I hear it. It's absolutely gorgeous. Kudos to you!
July 30, 2015 - 2:41pm

#5650

WharfratWhitey

Joined:
May 19, 2013

Old Man Not Down...

The Rhino deal...yeaaaahhh. This has been a match almost made in heaven if you're a guy like me that enjoys the nicely packaged, historical write ups, photos, top-shelfie Dead. But I offer you a sample from the WharfratWhitey Vault. A fairly well known ditty that goes like this: 'I wish they would do some general non-limited releases like Crimson, Truckin' Up, Ladies & Gentlemen, Fillmore East 1969, etc.' You guys remember this popular ditty of mine. Give me a reason to go to my local record store more than twice per year(RSD, RSDBF). Peace.

John Perry Barlow

John Perry Barlow

Forums

Dead Store Products

"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

Got me a confirmation

One Box, one USB. May get rid of the box sans the 288 page booklet, for less than face. So stay tuned or in touch come September.

Mine went through

Just FYI, my order for the box set processed within a minute just a few minutes ago.

thanks bobloblaw

Thanks bob, based on this I placed my 5th order and it went through. Also I would like to thank the proprietors of this website for turning a joyous moment into a nightmare, rock on.

Patience & Trust

Thanks, everybody, for keeping me entertained. My order (finally) went through without a hitch. Haven't gotten the confirming email but I have a confirmation number.

Full list of shows

That didn't take long!I would think that if you're asking folks to commit to spending over 700 bucks for a massive box set, you'd give them the shows that are included from the moment that you announced it. It's a no-brainer. It feels like Rhino and Dead Central are always playing catch-up, in regard to all things Grateful Dead. "We'll release the entire Europe '72 tour. There might be enough interest to sell 7,200 copies." And now they are only making 7,500 copies of this set available, for the 50 anniversary of the band? Did they notice that they sold about 300,000 tickets to the Fare Thee Well shows? It boggles the mind....

Order just went through...

Done and done. Confirmation received. Took less than 30 seconds. Seems to be working now.

sold out

I predict that this set will be sold out today, tomorrow at the latest. And then the torrent of complaints will start rollin' in...

Working now

My box set order went through with confirmation number and email. Only one extra order!!! Hmmm... Do I have two box sets?

#51

Anybody have an explanation as to why every new comment is numbered #51?

Success!

Two times was the charm. Hooray!

Left on shelves collecting dust, not knowing what they mean...

I would love to get this box set, but I'm not sure I can afford it. Really wish they would sell the individual shows. Who knows, it might come to that? At least offer a download too. I don't understand why everything has to be limited now. Tempted to list my entire Dave's Picks collection, plus bonus discs to rally the cash. I never listen to them anyway, which makes me think that I'll probably listen to most of these shows once or twice and then they'll be on the shelf collecting dust. It's funny, the shows I want the most are the 1992, 1993 and 1994 ones. Regardless, the set is going to be epic!!!

2 box sets

Anyone who ends up with two box sets I will take one from you with interest.

New orders going through

Just place a new order and it went through. Have one, maybe three boxes. I need a homebrew.

My status classifies it as

My status classifies it as "backordered" however. Like Kramer and the low-flow shower heads, I'm not sure I like the sounds of that.

2nd Try went through

Got one and received confirmation email. Thanks to all the help I received on this board.

Ordering is fixed?

I put in an order and it said "processing" for like 45 minutes and then timed out.I re-did it and it went through in a few seconds Rock on

Pulled the trigger!

Hey, WTF, you only live once! By the time its released I'll have over 1/2 of it paid off! Looks epic indeed! The 72 Waterbury show has always been on my "wish list".. Looking forward to it!!!!

Finally!!!

Might have three sets though. LOL

This and That

1. Backordered is normal designation for pre-order of box sets that will not ship for a few months. 2. FTW ticket sales have zero relationship to demand and purchase of a box set priced this high. By that same logic E72 should have sold 50,000 copies, which it never would. Some people place higher premium on live music experience than collecting recorded archival stuff. Some the opposite. There is no correlation between the two. Prior box sets is the relevant sales control data. They know what they are doing here, even if the technology failed for a few hours today (small price to pay frankly) 3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads. 4. There is no 4.

Just Exacly Perfect

Orders are flying through now.

What a mess. I placed 8

What a mess. I placed 8 orders in my haste and concern for not getting a box. The wheel just kept turning. My credit card practically incinerated in my hand. Now I got a mess on my hands. Very helpful guy at dead.net though.

As Jack Straw's post reminded me...

...thanks to everyone on this board for the help, input and conversation. Very much enjoyed it. Thanks again.

50th box

Sweet!! This IS something to be "giddy" about.

DJMac520

Actually, 4 could be like a Choose Your Own Adventure book? If you would like to skip to September and have this box set in your hands, turn to page 142. If you would like to go back to a time when you didn't know this set existed, turn to page 108. If you would like to suddenly have $699.95 deposited in your bank account, turn to page 190.

site working now?

I placed a new order a few minutes ago and got a confirmation number. I closed the browser with the order that had been processing for a couple of hours. I hope they get this straightened out and everyone wants wants a set gets one.

Game On

it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!

Game On

it appears the website 'crash' has been remedied, and my 3rd attempt has gone through; confirmation email received. Rock on, All!

Same here

Same here. Just received the confirmation e-mail after three failed attempts (got hung up in the order processing stage). I tried once every 45 mins since I received the e-mail this morning. The order status page indicates 'Backordered' but at least I've got my name down on a copy!

Got One!

Had an order processing for over three hours. (No lie!)Went back and read the latest posts here, put in an order, and I just got the confirmation email. Thanks everybody. This is one set I wouldn't want to be without.

Re -- gusmozart

Or just the torrents.....

S, U, C, C, E, S, S . . .

That's the way we spell "SUCCESS!!" Gave up on my three-hour "processing" message when I saw the messages here, and my subsequent attempt went straight through! Closed the processing window. Never did get the e-mail I was promised--the one where customer service would tell me to try again. Here's the best part--I had to call my wife for her Discover number, since my credit card is expiring between now and the release--GD system said "no!" I told her how much it was going to be before she got her confirmation e-mail (I did it all under her name so as not to screw things up). She was quite surprised, but told me that her momentary questioning of the sanity of the whole thing should not diminish my excitement. This thing is going to ROCK!! Thank you, everyone who played a part in this.

3 of 4

"3. Don't think for a minute 6500 is 6500. You know damned well that if this box sells out quickly there will be another couple thousand copies, or single shows. And then there is always the downloads." DJMac520 - If they do as you say, then Rhino and GD.net are just lying to us all. They've said that they will not sell individual shows. Is that a blatant falsehood as well? Do we take them at their word, or not? I can't recall what they said about the Europe '72 shows. Anybody remember?

Lump In My Throat again

I ordered the set and just get a loop of "your order is being processed, please wait"....call customer service and they say, "Just hang on. Itstaking an hour or so to get your order to complete." It's now 3+ hours, I just want to place an order and I can't even do that. I'm not complaining about the cost, I got the email from dead.net today at 2PM Eastern time. I went on line and tried to place an order. I'm a fan of this band, I'm not here to point fingers at who is greedy, and making "all the money", I just want the music. I have to believe that they would want me to be able to buy the music. But after 3 1/2 hours of my order being locked in processing, I get the feeling that there will be no box in my future. Another call to customer service and I'm treated like a fool for waiting. I didn't bitch when I couldn't get the '69 set. I figured I have to be more diligent. I try to stay on top of everything I need to so I have a shot at what's new and happening. But when the customer service folks act like they were trained by security at the Providence Civic Center, "I guess it doesn't matter anyway."

Too big

This is too big of a box set probly should have been broken down into 8 separate box sets. 700 bucks is too rich for my blood and shows wont be available individually.

on the bus

I just had to commit when my favorite 1991 show that I went to (my penultimate) appeared! I wanted that show so bad to be a release and now it is! plus 1987. So that's 2/30 I'll take it!

GO FOR IT NOW !

Get 'em while they last... site is working. 3:05pm

I bought one...worked fine

Got a confirmation email and the whole nine yards.

damn

sad thing i could buy one in two weeks, but they'll be sold out then. Oh well wasnt meant to be! The timing was just a little off on this one, wish they gave a just little more warning.

Ordering issues

Another happy ending here... I think!Placed original order over 2 hrs. ago. After reading the advice on this site, I decided to try again. Received a confirmation notice right away. I hope everyone who wants one of these things is able to get it here. My advise to any that still can't get through right away would be not to panic and try to score a box on eBay, or somewhere like that. It seems that there are quite a few folks on here now that may end up with an additional box (or two) due to the ordering problems. My guess is that these orders will be cancelled, returning a bunch of boxes back to the pool. Thanks to those who posted letting us know that the system was working again. Now to work on the plan to explain this purchase to the lady of the house. Peace

Processing disaster

WTF !! Still in processing. And Customer service is practically helpless and clueless. waited 6 months you would think that all systems would be ready after having practically nothing noteworthy for sale for 6 months. And to send out an email to probably over a million people, when there call center is equipped for probably a que of twenty. Poor form. Should have let it sell on the site for at least 36 hours and then send out mass communication to every person with an interest in the music or the folks who prey on these sets to make a buck. I think somebody mentioned it earlier. Some of the calls they are making from all aspects seem goofy. Maybe it's time to close my processing order and see if a new browser can get a confirmation ? Against the recommendation of multiple CS agents and their Supervisor. Seems to have worked for a few others. I am using a debit card, so a second attempt will leave me with no funds until CS would be able to unblock the auth holds, which I do not hold too much faith in having them do that. I would suppose they would tell me to contact my bank if I overdraft, which is actually the response I would expect after the Supervisor told me his shift was ending soon, so he had to go. How convenient because my shift is ending too and I have an order that been processing for 3 hours. Was on the phone for for 2 hours before that and multiple agents. But it's ok guys because he offered me free shipping on an item that has free shipping for pre-orders.

Finally Got One

Like so many others my first attempt at ordering never finished processing.I just tried again and it went right through and I got a confirmation email. I then closed the window that was still processing. I'll just wait and see if I get a second email confirmation but figure I can always cancel a duplicate.

Processing disaster

I would just start the ordering process over again.

dont cancel your duplicate

dont cancel your duplicate sell it to me! I'll throw in sealed Dave's Picks too! Hey, a guy can try can't he?!

more thoughts...

I agree.. I'd rather have this box set than spend more $$$$ going to Chicago. This set will last a lot longer! My order went through just fine, I hope those who had problems get them resolved..Try up dating your browser maybe? I also agree that with all this down time there shouldnt be any problems with the system! Cmon September!!!!

just checked my bank $755 pending charge

and still in processing, I want to close my processing page and get my funds back, so I can place an order. CS are completely clueless

free shipping?

I had to pay $62 for shipping on the USB set. Seems kind of high but heck, not going to buy something like this very often. I had two runs at purchase this afternoon and both ended with a "processing" time of 10 minutes or so and then a "Temp unavailable" white screen. I come home, get on my CC site and sure enough, two charges are there but I have to confirming email or anything. Just got off the phone with CS and he said that the system was malfunctioning this afternoon and that I did not get my order through. The charges will drop off after a couple days as they are only "authorizations". Better be so.

As I can't get to Santa Clara or Chicago...

I guess being a UK resident, with a wife, teenager, three cats and two goldfish to support, Santa Clara and Chicago were always out of the question. Difficult enough to get my wife to go to the local cinema for the local simulcast of the final show! So bloody expensive or not, the pay off is the box set, so order made, and now the wait. So, getting back to the simulcast, and in the unlikely event of somebody else from Lowestoft, Suffolk, United Kingdom reading this, PM me, so at least I might be able to see that last show with a fellow traveller!!

What the

This really is way too blazed, TPTB are out of their gourds. Well anyone interested in trading the 2-22-69 show PM me, I have a lot to trade (DP,DaP,RT,Boxes). I wont be able to purchase this sketchy box....very much to my dismay.

Skull splitting head ache to get a Skull splitter set

Dang it !! that was damn near exhuasting. Closed the page, which I knew would work, but since CS was very adamant about not doing so, I took their advice. And what bad advice it was. Opened another page and it took the order within about 10 seconds. All while, I write this post my other processing page is still hoping to catch a break and get the job done. After all it did take $755. i transferred some funds to make the second order happen, I just hope tomorrow morning the lady at the bank, which is always commenting on my Grateful Dead t-shirts can sort this out. She even said she was gonna bring in her GD shirt just to prove she was a fan. It will be just me luck if tomorrow is the day she brought it with her.

Dead.net store working

I just ordered my box set with out any problems :-)

product sku

081227955892