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    marye
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  • #1
    Vibe315
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    Dissapointed in the way staff and security handled the last show

    Highly disappointed NFA 2024
    by Vibe315 on 8/14/24Sphere - Las Vegas
    The dead changed my life. I’d like to start off there if it wasn’t for them I can’t say where I’d be today I grew up kicked out on the streets at 14 and at 15 I was brought to my first hometown festival. Interactions with people like Zach deputy and Ryan Montheblu, ( sorry if I butchered the last name) showed me there’s a different way one full of love and family and respect. So as the years have gone by I got to be blessed to see Bob Weir and Rat Dogg with the Almond Brothers and Phil Lesh and Friends, Further, Mickey Heart and the Heartbreakers and Even the Bill Kreitzmen trio. And etc…. They all taught me something new and I’ve loved em all. Last year I was blessed as one of the 1400 civilians to get tickets to the May 8th show at Cornell I thank you guys for changing my life in a positive way and I’m sad to see if this really is the end. I couldn’t make the two of the last three shows but I made that Last Saturday night and im looking foreward to what’s to come the music will never die. I will have to say I was dissapointed the way your staff treated me when I purchased the foil weekend poster two Ralph Steadman tees a neglagine bottle and the varsity jacket after the show. Your staff told us we were the last ones there and we need to leave the premises immediately there was no kindness from the people working the booths and your security was extremely rude. I’ll miss you guys but your letting ignorant people ruin everything you build I worked hard to earn the money I spent at your merch table and I wish I could of returned it. NFA 2024 Family for Life

  • #2
    marye
    Joined:
    what sort
    of trouble?
  • #3
    DEADFRK
    Joined:
    This site still active?

    Trying to message David Dodd about lyric interpretation. In the Greatest Story Ever Told section of the site but I'm having trouble.

  • #4
    40 Foot Cockroach
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    Never got my Dave’s Pick 40

    I recently received my Dave’s Pick Winterland 2/23/74 #42, however, I was never shipped DP #40 from Noblesville.

    We have also recently moved and I don’t see where I can change my address on Dead.net. Please advise.

    Many Thanks,
    Jon Harrison

    New address:
    1315 West State
    Geneva, IL 60134

  • #5
    marye
    Joined:
    well that's odd
    have you checked your junk/spam folder? Send me a PM and I'll see if we can figure this out.
  • #6
    icecrmcnkd
    Joined:
    Boobo

    Check your spam/junk box for the emails.

    When you buy something from this site check the box at the bottom of the form that you want to receive emails.

  • #7
    Bob D
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    Hi ! For the past few years…

    Hi ! For the past few years I periodically fill out the " who are you where are you ...?" yet have never received a single email from this site . Ill assume it's not just me ? Is there a way to actually get email notifications ? Also I hope to see the Advent calendar again in 2021 :)

  • #8
    wilfredtjones
    Joined:
    instant happiness

    Want to know how to make your dead freak friend happy? Gift them a grateful dead mask with the Skull and Roses Bertha skeleton displayed prominently all over it. Or, just create one for yourself!

    Have a Grateful Day and make yourself happy! Shout out to my friend Mike for the stylish face covering! :-)

    P.S. Got all the boats! Proving once again, me no roboto.

  • #9
    Attics1964
    Joined:
    Dave's Picks limited edition poster

    Are you going to make more of the Dave's Picks limited edition poster? I am disappointed that long-time annual subscribers weren't notified of this, I've bought every Dick's Picks and Dave's Picks since they started. I've had the annual subscription as long as they've been offered. Would love to get one and frame it for my listening room. Any chance of that happening? On the secondary market they're priced at ~$900. C'mon...

  • #10
    wilfredtjones
    Joined:
    Not working for me

    I will have to consider subscribing later. Until then, I will live vicariously through everyone else's fun.

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Submitted by marye on
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Got issues with something? Wish we were doing something differently? Speak up here!
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Submitted by BobbaLee on Mon, 08/24/2009 - 11:21

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Whats with all the stickers and books being out of print or not available? The Jerry window sticker is so cool everyone comments on it and I want o buy more. Bob And the road goes on forever.... BobbaLee
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Submitted by marye on Mon, 08/24/2009 - 13:58

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but I have passed this along...
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Submitted by morokolli on Sun, 09/13/2009 - 11:03

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So did we loose The Download Series permanently now. I would like to have collected them also but couldnt affort to buy them all at once.
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Submitted by morokolli on Mon, 09/14/2009 - 02:48

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I think it was actually called just Download Series. They had some nine or ten items there. It has been there for a long time (years) and I have bought some of them earlier. It was there few weeks ago. Anyway its not Dicks Picks or The Dead Tour downloads. It was for downloading only and you couldnt have them as CDs at all. It would be nice to have them available again. With this new Winterland box there is some kind of mixup with shipping costs. Better option is cheaper and vice versa. When shipping to Europe they also for some reason want VAT-number. Private citizens dont have one. Not in Finland anyway. I cant see why it is needed. Thank You (again)!
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Submitted by marye on Mon, 09/14/2009 - 09:13

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I'm looking into this.
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Submitted by ivhs72 on Mon, 09/14/2009 - 13:54

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What's up with not being able to order the Winterland June '77 set? I tried it online, and get an invalid user name/password when I try to log into my account. (BTW, same user name/password that I use to get on the site, works great there). When I click on remember my password, I get an email with a temporary one, and when I log in, all of a sudden you're asking me for all my user information again? Not wanting to create a 2nd account, I cancelled our and called the 800#. Guess what, same experience there as well, they could not/would not take my order. Needless to say, I'm fuming right now, especially if I miss the bonus disc on this one. You might tell the people answering the phone that no amount of escalation "to the management team" and endless apologizing will make it any better. As for the Download Series, it was as set of 13 shows ( 1 thru 12, with the 13th being "At The Family Dog" from Feb. 1970) from the late 60's up through '92, I think. They had cover artwork, but no liner notes or anything. I called them Dick's Picks Lite, but they were good shows. I was surprised to no longer see them in the catalogue, since they are worth having.
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Submitted by marye on Mon, 09/14/2009 - 15:19

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has always been separate from the Dead.net account. If your Store account has not successfully moved over to the new site, that's not what's supposed to be happening, so speak up. As for the downloads, I am assured they'll be back. More as I know it.
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Submitted by ivhs72 on Mon, 09/14/2009 - 15:52

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From talking to the people on the 800#, it seems that everyone's store accounts didn't get moved over. I also tried entering the information again and reordering (put in address, CC#, etc.) and clicked to place my order, and it came back that it could not complete my transaction. Needless to say I counted to 10.....many, many times. :-) "All Who Wander Are Not Lost....."
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Submitted by marye on Mon, 09/14/2009 - 15:56

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I am passing all this up the line and hoping for a speedy fix. Very sorry for the aggravation.
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Submitted by marye on Mon, 09/14/2009 - 16:30

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Okay, here's what SHOULD be happening. If it does not map to your experience speak up. 1. This site launched in May 2007. Accounts stored on previous versions of Dead.net were not copied over. 2. If you've set up an account in the Store and/or ordered from the site since then, that account info should have moved over to the new site this week. 3. If you haven't ordered and/or set up an account since May 2007, go ahead and set up a new account because we do not have that info. Like I say, if your experience is different, speak up. Thank you.
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Submitted by killersharks on Fri, 10/23/2009 - 02:30

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When I went to The Dead's show last May at the Shoreline, there was this Dead On The Road lasercut poster by Emek that was on display at the Merch booths. The poster has the same design as the On The Road Tee at the Store page.I asked the people working the booths about it and they told me it wasn't for sale and directed me to Dead.net. I've been checking the Dead.net store for a while now and still haven't seen the poster listed for sale. I've also tried calling the Customer Service number once in a while to ask for it, but the operator really doesn't have any info on it. I was wondering if this poster will ever be put on sale or not? Here is a photo of the poster that I snapped at the merch booth.
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Submitted by ivhs72 on Fri, 10/23/2009 - 09:25

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Marye, Do you know what the status of restoring past purchases information from users? It's nice to be able to see what I've purchased in the past. Also, when I went to order the new Road Trips Vol. 3 #1, it seems that this time the system knew me but had lost my password. I was able to order with no problems this time. But having that past order info would sure be nice...... Thanks for all your help. Rich Portland OR "All Who Wander Are Not Lost....."
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Submitted by marye on Fri, 10/23/2009 - 09:27

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but I will remind TPTB that it is an issue. Thanks.
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Submitted by marye on Fri, 10/23/2009 - 09:33

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I will inquire.
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Submitted by BobbaLee on Wed, 11/04/2009 - 17:30

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will somebody please put the set lists back up on the Dicks pics etc?thanks! And the road goes on forever.... BobbaLee
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Submitted by johnman on Wed, 12/30/2009 - 12:35

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i'm pretty much new to this. i did get one in successfully, but following the same steps the others come up blank. all are from my phone, downloaded into my desktop. if someone could provide me detailed step by step instructions i would greatly appreciate it....if not too much trouble....thank you for your time
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Submitted by marye on Wed, 12/30/2009 - 16:08

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the darn thing is just really ornery. I have trouble with it myself. It helps if the pic is in jpg format and not bigger than about 350 pixels wide at 72 dpi. But that's not foolproof either. Perseverance eventually works in my experience, but this is definitely something I'd like to work better.

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Submitted by antonjo on Fri, 03/05/2010 - 18:42

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Is the Download Series no longer available? Thanks, Tony *apologies if this topic is addressed elsewhere in this thread, I didn't peruse much of what's come before.

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Submitted by antonjo on Fri, 03/05/2010 - 18:48

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I noticed, Marye, that you posted in September that you were assured these would be back. No word yet, I imagine? (I know you're fielding lots of stressful new-release related posts at the moment, so please don't prioritize this one. But when you, or someone, can.... I got a few back in the day, and always thought I'd get around to picking up a few more sometime...) THANK YOU Tony
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Submitted by allman on Tue, 03/09/2010 - 09:12

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Please put the set lists back up on the Dicks pics. I had a list of these I was going to order but lost the list. New people to the store would have no idea what music is contained on these disc's and this would probably discourage them from purchasing these. Doesn't make sense to remove the track listing. It once was available.
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Submitted by da roach on Tue, 03/09/2010 - 19:56

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......of all the things- that I have lost in life---my mind is the thing I miss THE MOST!!!
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Submitted by Stargazin on Sun, 03/14/2010 - 22:14

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Hey there, last June I purchased a bunch of downloads from the Dead 09 tour. I never got around to downloading all of them. Recently I went back to finish my downloading, figuring they would still be there. Of course, I can't access them. The link that was sent to me in my receipt is now defunct. I'm really bummed. Are those shows no longer available to download? Why not? And if so, I would like a refund. customer service email guy has not been really helpful about this. There seems to be a language barrier as he does not directly address my question but seems to think that my problem is that I can't download. No, the problem is that I can't access the downloads that I purchased. Any help on this would be appreciated. Thank you.
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Submitted by marye on Mon, 03/15/2010 - 11:12

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send me the details and I'll see what I can do.
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Submitted by johnman on Sun, 04/04/2010 - 23:05

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as i type this there are 8 names in the "who's on line" list. 6 of them are spammers.
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Submitted by marye on Mon, 04/05/2010 - 08:22

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I know.
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Submitted by garseeya on Tue, 04/06/2010 - 15:16

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Is dicks picks vol 28 gone or sold out will it be put back on the list hope so !!
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Submitted by garseeya on Tue, 04/06/2010 - 15:16

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Is dicks picks vol 28 gone or sold out will it be put back on the list hope so !!
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Submitted by marye on Tue, 04/06/2010 - 15:35

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but I'll see what I can find out.

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Submitted by buddy plant on Wed, 04/07/2010 - 22:48

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GET THE SPAMMERS OFF THIS SITE! I VISIT OTHER WEB SITES THAT KNOW HOW TO KEEP THESE SPAMMERS OFF THEIR SITES. WHY CAN'T THE RHINO CO. DO THIS? AND IN DOING SO, PROTECT US FROM THESE PARASITES. LOOK AT WHAT SOME YEAST INFECTION SPAMMER HAS DONE TO YER "What's on YOUR MP3 Player?" THREAD. COME ON RHINO, M A K E - A N - E F F O R T... BEFORE IT'S TOO LATE

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Submitted by buddy plant on Wed, 04/07/2010 - 22:52

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... that if ya scroll all the way to the bottom of the "What's on YOUR MP3 Player?" forum, you can see that the spammer has completely changed the layout of the thread. This has been like this for almost 4 days! Come on...
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Submitted by garseeya on Tue, 04/13/2010 - 14:36

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Please whoever reads this make sure the info reaches the right party!! Get back dicks picks vol 28 in stock it would be a crime not to have this for sale anymore its one of the best ones out there!!!! If its sold out then that means its one of your biggest sellers come on man!! Wake up!!!!!!!!!!!!!
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Submitted by garseeya on Fri, 04/30/2010 - 14:08

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Lets see this is message no.2 Whats happening with store anyone?????????? How come the titles like rare cuts and oddities 1966 and dicks picks vol 28 arent being put back into stock 2 of the most popular cds that people would want!! i asked cust service they know about as much as the guy from 7-11 store! Does anyone know??????
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Submitted by garseeya on Fri, 04/30/2010 - 14:08

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Lets see this is message no.2 Whats happening with store anyone?????????? How come the titles like rare cuts and oddities 1966 and dicks picks vol 28 arent being put back into stock 2 of the most popular cds that people would want!! i asked cust service they know about as much as the guy from 7-11 store! Does anyone know??????
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Submitted by Anonymous (not verified) on Fri, 04/30/2010 - 14:38

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Kick back, have a cocktail (NA pf you want)!Everybody wants all DP's available singly, in an assortment of ways and in their ENTIRETY! (please?)
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Submitted by garseeya on Fri, 04/30/2010 - 17:00

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Oh my friend i'm quite relaxed despite your concern. Believe me i'm not hostile over anything!! I just believe that after this organization has gone to the shitter which if you dont agree i will lose all respect for you. I've been a purchaser for a long time and have watched this ship crash and burn!!! You would think they would have more common sense but..... hey what are you going to do!! My final Plea read reviews of what people want!! That may give you a little clue!!!!!!!!
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Submitted by garseeya on Sun, 05/02/2010 - 17:03

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The funny thing is, is no one on this site has any answers!! Its pretty fucking bad when you post something here and there are no answers at all!! Why have this forum at all? I mean really who the fuck cares enough here to find out whats going on!!! Usually if you ask questions on a forum there are answers!!!! But here on this half assed site there is nothing!!!!! You people are fucking pitiful get your act together!!!
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Submitted by Linder on Mon, 05/03/2010 - 00:13

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Everyone's heart is covered with oil and no one can move sigh!
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Submitted by TigerLilly on Mon, 05/03/2010 - 00:25

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Hold the aggression, man! Maybe nobody answered your question cuz nobody knows. DUH! We are not the Deadstore, we are just folks who like the music. A community. How should we, as individuals, know what they think or why they do what they do? Ranting at us about "half assed sites" isn't gonna inspire anybody to be more communicative with you either. If we're so "pitiful" then just take your hostility elsewhere, by all means. ********************************** By trying we can easily learn to endure adversity -- another man's I mean. Mark Twain
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Submitted by TigerLilly on Mon, 05/03/2010 - 00:26

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after reading your posts, I am finding your username to be most appropriate.********************************** By trying we can easily learn to endure adversity -- another man's I mean. Mark Twain
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Submitted by marye on Fri, 05/21/2010 - 10:25

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not sure, and when I find out anything I'll post it.

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Submitted by antonjo on Sat, 05/22/2010 - 01:30

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Thanks, Marye! No shortage of live Dead, otherwise......
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Submitted by Anonymous (not verified) on Sat, 05/22/2010 - 09:05

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It does seem Boob is a bit off on the perspective. I appreciate the meaning of what he is saying but not the way he is saying it. (I haven't checked to see if Manboob is a she, but this kind of aggression is usually male). I am frustrated not to have all the DPs, especially when this site was offering the entire series for $600. Should have bought it then along with limited Fillmore 69 10 disc set. Live and learn. However, as somebody who has frequent contact with a lot of store owners, it seems to me the more you have in stock, the more you sell. It's a cardinal rule. The idea IS to sell as much as possible, isn't it? That being the case -- C'mon Rhino et. al., crank up the machinery!

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Submitted by antonjo on Sun, 05/23/2010 - 23:03

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...I can't imagine that Rare Cuts and Oddities is one of the main titles buyers are clamoring for. I was utterly psyched when it came out ("Hey Little One" is one of the great Jerry vocal performances on record), but I'd be surprised if it had mass appeal. Glad to hear it's back in the store again, though (?) Dick's 28, though, should appeal to everyone ~ the kind of stuff you use to turn someone on to the Dead! In my top five, probably top three, Dick's of all. So great choices to pine for, Manboob, but remember ~ no one owes us anything.
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Submitted by marye on Mon, 05/24/2010 - 10:47

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you would be surprised. People were quite vocal about wanting it back, and also Without a Net, which has also returned.

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Submitted by antonjo on Tue, 05/25/2010 - 23:00

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I'm very glad to hear that! Hey Little One & Gangster of Love are worth the price alone : ) (And Silver Threads almost sounds like Reckoning 14 years early!)