Winterland June 1977: The Complete Recordings

Features

September 3, 2009
https://www.dead.net/features/winterland-june-1977-complete-recordings

Winterland June 1977: The Complete Recordings

Winterland June 1977
The Complete Recordings

The Shows
June 7, 1977
June 8, 1977
June 9, 1977

Boxed and Ready to Go!

Sound the imperial trumpets! Bang the drum! Pop that champagne! Another Grateful Dead box set is comin’ your way! Yes, in the grand tradition of the beloved Fillmore West 1969 and Winterland 1973 boxes, comes Winterland June 1977: The Complete Recordings, a 9-CD box set that is sure to knock your tie-dyed socks off.

At this point, we probably don’t need to hype you on the glories of ’77 Dead. It was a magical time for the band, which was reinvigorated by a plethora of great new material—“Terrapin,” “Estimated Prophet,” “Passenger,” “Fire on the Mountain”—and really hitting its stride again following the October ’74 to June ’76 performing hiatus. The group spent much of the first three months of 1977 recording their Terrapin Station album with producer Keith Olsen, and Garcia also managed to find time to complete the much-anticipated Grateful Dead movie (which opened June 1, 1977). The third week of April, the band embarked on what most Dead Heads agree was one of the greatest tours ever: 26 concerts in the East and Midwest in a little over a month—an awesome stretch that produced so many great shows, a few of them already released in the Dick’s Picks series and subsequently (and more, no doubt, destined to come out down the road.)

So when the Dead returned to San Francisco’s Winterland for shows on June 7, 8, 9, they were pumped up and feeling good! They treated their hometown fans to three superb concerts that included excellent versions of much of their current repertoire, from the new combo of “Scarlet Begonias” > “Fire on the Mountain,” to a truly colossal, more than 30-minute “Help on the Way” > “Slipknot!” > “Franklin’s Tower,” “Saint Stephen,” “Terrapin,” “Good Lovin’,” “Not Fade Away,” “The Other One”… too many favorites to mention (you can see the complete song lists here). Winterland June 1977: The Complete Recordings contains every note recorded from the three shows, more than nine hours of prime Dead, all taken from the master analog tapes, restored using the Plangent Processes, and mastered in HDCD by that inimitable sonic tweakster, Jeffrey Norman.

The nine discs are packaged in a beautifully designed box that includes artwork by Emek (you loved his crazy Winterland ’73 phantasmagoria); a 28-page booklet featuring a wonderful and illuminating new essay by Rolling Stone senior music editor David Fricke (who dubs this a “box of paradise and circus… six complete sets of inspired risk and collective explosion”); lots of great Winterland action shots by noted GD shutterbugs Ed Perlstein and Bruce Polonsky; and a couple of little pieces of period memorabilia we won’t reveal here.

clicking here. We know you’re gonna dig it! And rest assured, there’s plenty more where this came from: We know you love the box sets; well, we do, too!

-->

—Blair Jackson

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https://www.dead.net/features/winterland-june-1977-complete-recordings

Winterland June 1977: The Complete Recordings

Winterland June 1977
The Complete Recordings

The Shows
June 7, 1977
June 8, 1977
June 9, 1977

Boxed and Ready to Go!

Sound the imperial trumpets! Bang the drum! Pop that champagne! Another Grateful Dead box set is comin’ your way! Yes, in the grand tradition of the beloved Fillmore West 1969 and Winterland 1973 boxes, comes Winterland June 1977: The Complete Recordings, a 9-CD box set that is sure to knock your tie-dyed socks off.

At this point, we probably don’t need to hype you on the glories of ’77 Dead. It was a magical time for the band, which was reinvigorated by a plethora of great new material—“Terrapin,” “Estimated Prophet,” “Passenger,” “Fire on the Mountain”—and really hitting its stride again following the October ’74 to June ’76 performing hiatus. The group spent much of the first three months of 1977 recording their Terrapin Station album with producer Keith Olsen, and Garcia also managed to find time to complete the much-anticipated Grateful Dead movie (which opened June 1, 1977). The third week of April, the band embarked on what most Dead Heads agree was one of the greatest tours ever: 26 concerts in the East and Midwest in a little over a month—an awesome stretch that produced so many great shows, a few of them already released in the Dick’s Picks series and subsequently (and more, no doubt, destined to come out down the road.)

So when the Dead returned to San Francisco’s Winterland for shows on June 7, 8, 9, they were pumped up and feeling good! They treated their hometown fans to three superb concerts that included excellent versions of much of their current repertoire, from the new combo of “Scarlet Begonias” > “Fire on the Mountain,” to a truly colossal, more than 30-minute “Help on the Way” > “Slipknot!” > “Franklin’s Tower,” “Saint Stephen,” “Terrapin,” “Good Lovin’,” “Not Fade Away,” “The Other One”… too many favorites to mention (you can see the complete song lists here). Winterland June 1977: The Complete Recordings contains every note recorded from the three shows, more than nine hours of prime Dead, all taken from the master analog tapes, restored using the Plangent Processes, and mastered in HDCD by that inimitable sonic tweakster, Jeffrey Norman.

The nine discs are packaged in a beautifully designed box that includes artwork by Emek (you loved his crazy Winterland ’73 phantasmagoria); a 28-page booklet featuring a wonderful and illuminating new essay by Rolling Stone senior music editor David Fricke (who dubs this a “box of paradise and circus… six complete sets of inspired risk and collective explosion”); lots of great Winterland action shots by noted GD shutterbugs Ed Perlstein and Bruce Polonsky; and a couple of little pieces of period memorabilia we won’t reveal here.

clicking here. We know you’re gonna dig it! And rest assured, there’s plenty more where this came from: We know you love the box sets; well, we do, too!

-->

—Blair Jackson

15486

July 4, 2018

Grateful Dead Hour no. 1544

Week of April 23, 2018

Last of four featuring the complete unreleased soundboard recording of 6/12/80 in Portland. According to Deadhead legend, My St Helens erupted during "Fire on the…

read more

>>

April 26, 2007

The Season of “What Now?” (Again!)

Now... Where Were We?

Well, we’ve been pretty much right here — that is, wherever “here” might happen to be at any given moment in this strange, still-pretty-new world…

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kevjones

15 years 2 months ago

Why do these sets have to be so overpriced?
My turn to rant. Why do these box sets need to be so overpriced? There is a lovely Dick's Pick's release from 1977 that has 6-CDs and the quality of the music is every bit as good, if not better than this set and it costs $33.00. The Help-Slip-Frank from this Winterland run is the best EVER, I have had a high quality analouge of this for years. Why does this set have to be 100+ dollars. Do four more CDs really cost 65.00? I don't think this release is all that creative, two '77 releases in one year? Is that all they have in the vault? I like '77 but it gets a little boring, Samson and Estimated every night. I will end up buying it, because I am a collector, but I will find a used copy. The bonus disc doesn't float my boat for this release. The Fox show and Lakeland show has all the same stuff so getting the bonus disc is not imperative. Now, when the yearly box set comes out next year let's do the Greek run from '85 or a killer run from 1976 (Orpheum). What would have been great would have been the whole "From Egypt with Love" run from 10/78. Too bad they hacked that up for Road trips. By the way, the Cal Expo Road Trips is AWESOME! Get it with the Bonus Disc if its still available.
simonrob

15 years 2 months ago

As usual...
...Marye is alert and straight on the case, with rational explanations. Shipping options ARE presented, but to probably every potential purchaser outside the US, it was baffling to see that standard was soooo much more expensive than rush, so Marye's explanation was welcome. I am aware that postal charges change regularly and dramatically and the only real comparison available was the Winterland '73 box set - same size, weight, cost etc., but a year ago - and totally different rates. I am still curious to know why I saw no reference to a bonus disc throughout the ordering process, and also why I got billed $4,28 tax - which also appeared on the e-mail confirmation I have subsequently received. Frankly I cannot be arsed to get into a long exchange of mail with customer service over $4,28. The Euro is currently high against the Dollar. Of course, I will also have to pay about 40 Euros (about $56) VAT and import duty before the goods are finally in my clammy paws. That said, it still works out cheaper this way than buying it from a retailer in Europe. Realistically I cannot complain about anything as I conciously chose to order the thing and knew (roughly) what I was doing! Again, thanks to Marye who always seems to do the right thing at the right moment.
rrussell8

15 years 2 months ago

International Deadheads Unite! We have nothing to lose ...
Once more the international Deadhead community has been short-shirted, locked out of ordering this set on the web site and also over the phone. My account no longer functions. I can't set up a new account that works. The brand is being seriously devalued. And it happens over and over and over again. I am getting sick of it, and it takes a lot to destroy my enthusiasm for Grateful Dead. Happy Trails

Winterland June 1977
The Complete Recordings

The Shows

June 7, 1977
June 8, 1977
June 9, 1977

Boxed and Ready to Go!

Sound the imperial trumpets! Bang the drum! Pop that champagne! Another Grateful Dead box set is comin’ your way! Yes, in the grand tradition of the beloved Fillmore West 1969 and Winterland 1973 boxes, comes Winterland June 1977: The Complete Recordings, a 9-CD box set that is sure to knock your tie-dyed socks off.

At this point, we probably don’t need to hype you on the glories of ’77 Dead. It was a magical time for the band, which was reinvigorated by a plethora of great new material—“Terrapin,” “Estimated Prophet,” “Passenger,” “Fire on the Mountain”—and really hitting its stride again following the October ’74 to June ’76 performing hiatus. The group spent much of the first three months of 1977 recording their Terrapin Station album with producer Keith Olsen, and Garcia also managed to find time to complete the much-anticipated Grateful Dead movie (which opened June 1, 1977). The third week of April, the band embarked on what most Dead Heads agree was one of the greatest tours ever: 26 concerts in the East and Midwest in a little over a month—an awesome stretch that produced so many great shows, a few of them already released in the Dick’s Picks series and subsequently (and more, no doubt, destined to come out down the road.)

So when the Dead returned to San Francisco’s Winterland for shows on June 7, 8, 9, they were pumped up and feeling good! They treated their hometown fans to three superb concerts that included excellent versions of much of their current repertoire, from the new combo of “Scarlet Begonias” > “Fire on the Mountain,” to a truly colossal, more than 30-minute “Help on the Way” > “Slipknot!” > “Franklin’s Tower,” “Saint Stephen,” “Terrapin,” “Good Lovin’,” “Not Fade Away,” “The Other One”… too many favorites to mention (you can see the complete song lists here). Winterland June 1977: The Complete Recordings contains every note recorded from the three shows, more than nine hours of prime Dead, all taken from the master analog tapes, restored using the Plangent Processes, and mastered in HDCD by that inimitable sonic tweakster, Jeffrey Norman.

The nine discs are packaged in a beautifully designed box that includes artwork by Emek (you loved his crazy Winterland ’73 phantasmagoria); a 28-page booklet featuring a wonderful and illuminating new essay by Rolling Stone senior music editor David Fricke (who dubs this a “box of paradise and circus… six complete sets of inspired risk and collective explosion”); lots of great Winterland action shots by noted GD shutterbugs Ed Perlstein and Bruce Polonsky; and a couple of little pieces of period memorabilia we won’t reveal here.

—Blair Jackson

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Fillmore West 1969

While a new boxset would probably more exciting (and I'm expecting a boxset release in early 2011 if the current rate continues) it would be pretty fantastic to re-release the Fillmore West 1969 boxset somehow:1. Downloads (with cover art - and by the way, where have the Download Series releases in the store gone?) 2. In the packaging of the 73 and 77 Winterland sets (i.e. the less "deluxe" packaging than the original release). 3. Individual show releases over the course of a few years. I don't know. It wouldn't hurt. It's a pretty spectacular release - 16-track recording, 4 full shows at the Fillmore West in Feb and Mar 1969. I'd say you'd sell plenty of you re-released it.

Re-Releasing Fillmore West 69

Would kinda be a breach of contract, and trust with customers.I was lucky enough to get it, but lotsa people were left out.Maybe a download version would be the way to go to get this out...The prices of Fillmore West 69 on ebay is just crazy, but then again..lotsa things are crazy there. I think we are gonna see another Jerry release before Yuletide, as well as a new Road Trips. I am drooling for a Autumn 73 one, but we will see...all good things comes to those who wait..;-)) Peace And Love Oddleif

downloads

there are currently 98 available downloads in the Store.They're here. Click the Download tab. These are for the most part download versions of commercial releases, e.g. the Dick's Picks, but also the spring Dead tour etc. As I understand it the list will keep growing.

77 boxed set out of stock??

i placed an order online nearly two weeks ago. paid for overnight shipping, and have yet to be charged. called the folks in India about a week ago and they told me that every single item in my order, most importantly the '77 boxed set, was out of stock. is this true?? when can i expect shipment on this?? (don't want to post the email address i placed the order under in this forum...) - Adam

Fillmore box on eBay

Wow, I just checked, and it's going for $800-$1000!!! I may be tempted to sell mine...

eBay

But are people bidding for it or buying it at that price? I may be tempted to take out a special insurance policy on mine...

More silly prices

The Winterland June '77 box can be bought from third-party sellers on Amazon.com - new for $250 or if you can't afford that, you can have it used (pre-owned!) for a mere $220. Is that bizarre?

Silly prices

What's bizarre is that they actually got copies of it. :-) Still waiting for mine... I bet I'll get the Kindle I ordered yesterday before I get the Winterland box.

Thanks marye

Yep - most of the downloads that used to be there are there again. It's only the thirteen volumes of the Download Series that are missing. It would be a shame if they didn't return. There's some good stuff there that I'm intending on buying (eventually).

Fillmore West 69 box set

Us $ 1000.00 on Ebay..Crazy world...

Download Series

Like Ben, I sincerely hope the download series releases are made available again. There were some cool shows that I really want -- most notably that double-shot from '89. I got most of them but there were 3 or 4 of those releases I never got a chance to get -- if they show up again I'll grab them. Any word on those, Marye? And my box set is fantastic!

I like the suggestions by Little Ben Clock…

So how about offering as a download, or for old-school individuals like me who like CDs, artwork, etc, please release a “standard” version that makes it stand apart from the original “limited” release, but please leave the complete concerts intact. eBay is out of control, there are vendors trying to sell Dick's Picks at outrageous prices, for example $75 for Vol 12, $50 for Vol 18, etc. Once in a while I also see sellers tag some of the Dick’s Picks as Out-Of-Print (OOP), which is completely a deceptive practice, fishing for uninformed buyers. I challenged a seller once on an OOP posting for Vol 33 where he was looking to get $99. His response to me was that “Per David Gans and David Leimieux, the Dick's Picks series is no longer going to be produced, the volume will be 36 (and they would know better than anyone)”. I informed him that the “Dick’s Picks” titling is no longer being used for future releases, but all 36 volumes are still being offered at dead.net for more reasonable prices. Val

Thanks to Marye and Meggan!

Wanted to give a public shout out of gratitude to Marye and Meggan for helping get my Winterland 77 box to me bonus disc and all. I placed my order the second it hit the site. Long wait began...and waiting...and finally "damn where is this box!"...two calls to customer service and still not having received my discs by 10/16, I PM'd Marye. Lo and behold, here it is 10/21 and I have my discs at last! Thanks so much Marye and Meggan.

you're welcome

and sorry for all the grief. Re the downloads, yes, there is something of a chorus on this subject, so I hope some business results, but I have no inside knowledge on the matter.

And Adam

PM me your info. It sure does sound like something's not right here.

the whole download series

is available on the iTunes store, Thanx God...!

Nothing left to do but listen, listen, listen

Well, finally got my box today. So for so good. Now I just need to listen and make sure all the discs work. Bonus disc was included in the sealed box, so I guess there's no rarity for that. Thanks Marye for all our help. I'll be doing some rocking today!

Disc 6

Disc 6 in mine is the right one, or so it seems when I ripped it in iTunes. So that's another good point. Listening to the bonus disc first - that's a 5-star Not Fade Away for sure!

downloads and customs

Got the box meanwhile, everything sounds great - though nothing really new - thanks a lot for this release anyway and please keep them coming - whole runs, single shows, road trips, dvds and - yeah! - downloads.By the way: what ever happened to that road trips-full show-downloads-concept you started last year with two shows from 1979???? Another very, very annoying topic: had to pay for the box $126,76 incl. shipping and tax. And then more than 45 Euro over here in Germany, nearly $70 more for postal fees and customs. So asking you urgently to alter your delivery method!!! best regard

gerhard

alas, UPS does seem to be doing this and if you choose UPS as your delivery method this will happen and we can't do anything about it. Therefore, in the future, it's better to go with USPS.

kirk

whew, and thanks for letting us know.

UPS

I think the UPS charges fiasco started when the store - for some time after the initial release of the box - listed the shipping prices (to Europe) as $22.50 for "Rush" shipping and something over $100 for "Normal" shipping. Of course, the "Normal" shipping charge had (as Marye said at the time) nothing to do with any known reality. Naturally, everyone chose "Rush". Subsequently I think the store tried to do the decent thing and issued a refund ($10.50) for the difference between "Rush" and the real "Normal" shipping charge ($12) but sent the orders "Rush" (= UPS) so that everyone got it as quickly as possible and those who really wanted "Rush" shipping would have no reason to complain. Unfortunately this backfired somewhat as nobody seemed to realise that UPS are a bunch of thieves. How can anyone justify charging twice for the same delivery - and not state that at the time of ordering. They seem to justify this by claiming to to present the package to customs who then levy import duty on top of that. Customs duty is common on packages of this sort of price and all packages pass through customs. Sometimes they levy the charge, sometimes they don't - it depends on the country and the value of the package. I have the idea that the store are innocent here - and UPS are guilty as hell. Still, now we all know what will happen in the future if we choose "Rush" shipping to get our desired goods a few days earlier. UPS = U Poor Sucker.

shipping

dearest marye,thanks for your immediate answer, really! but trying to order the newest double release I found only two options: standard $ 12,74 and rush $ 22,50, so I voted for standard and just hoping now for the best. by the way: no free shipping, nothing at all for overseaers????

Fillmore West NOT selling on ebay for a thousand bucks.

The Fillmore West box set isn't selling for $1000 on ebay...that was just one jerk's BIN price. No one used it.The first bid price, which was ignored by all as well, was $700. As someone who called to pre-order only to hear they JUST sold the last one, I feel pissed at some money-grubbing prick trying to rip off a Deadhead...that should have been my box set, 'cause I'd NEVER sell it on ebay, no matter the price. I even called them back and begged them to make a list with my name on it...'cause they said they didn't have one...for when some of the credit card orders weren't approved.... which always happens....so I could get one then. They wouldn't do it, then a week or so later released an email saying call them, there were a few left. Of course people who aren't online every minute due to work or having a family had no chance then, and yes I phoned when I got home only to be told they were sold out again...that was like kicking someone when they're down, considering I'd begged them to start a list encompassing the people who called immediately after it sold out....timing wise, they deserved to get the extra ones that came available. As you can tell, years later I'm still pissed about the whole thing. I miracled tickets at shows when I had extra cash, and sold them for face or slightly less when I needed cash, even desperately...but I guess those days of Deadheads trying to be fair with each other has gone out the window? I guess it doesn't help when you have everyone in the band but Lesh whining about losing money to people downloading soundboards, and yet, they release a "crown jewel" box set as a limited edition, ensuring some of us can't have it either way. Sorry for the rant, but maybe I'm not the only one who feels this way? First show: July 4th 1986, Rich Stadium. Last show: July 6th 1995, Riverport Amphitheatre

Even $700...

... is a heck of a lot of money. It's pretty tempting no matter what. But I agree that making a limited edition was just plain stupid. I really think they were afraid it wouldn't sell.

Musicalbeds…

The outrageous selling practices on eBay is one of the reasons I wish that dead.net would consider modifying their cheap “bonus” disc marketing ploy and begin to shutdown the individuals who continue to buy up releases early, for the sole purpose of attempting to reap outrageous profits. As I mentioned in a previous post, the Grateful Dead have a very dedicated fan base which translates into a solid consumer base for the products offered by the dead.net store. The “bonus” disc should be a permanent part of each release. Initiate each release by offering a special price for a limited time, and then increase the price by $5 or so. I wouldn’t mind if the initial price was $19.95 and then went to $24.95 as long as I had the option to buy the “full” package. Not everyone can always afford to buy each release out of the gate, but many would love to have the option to buy the complete release when the timing is right. I challenge the powers to be at dead.net to give my suggested strategy a try with one of the upcoming releases and see how it works out financially compared to your current strategy. I know that it would be a win for the Grateful Dead consumers, but my guess is it would also be a win-win situation for both dead.net, as well as the Grateful Dead consumers. “May the four winds blow you safely home” Val

Bonus discs

Yea, I agree; bonus discs are an aberration. I noticed that the two latest releases don't have bonus discs, so maybe they're changing.

Are the probs probs?

Here's a summary of the problems folks have posted with this box set: Disc 2 Scarlet Begonias -- Jerry’s voice is lost in the mix from 1:06 to ~1:22, some crackling around 1:13. Disc 3 Uncle John's Band -- skip @ 9:15 Disc 5 Bertha -- glitch around the 1 minute mark. Disc 6 = Disc 1 There is a similar issue on the beginning of “Mississippi Half-Step Uptown Toodeloo” on the bonus disc – Jerry sounds like he is in a cave (heavy reverb) from 0:13 to 0.29, then his voice is brought up properly in the mix after that. CAN WE GET LEMIEUX AND NORMAN TO RESPOND --- ARE THEY MASTER TAPE ISSUES?....UNFIXABLE WITH AUDIENCE PATCHES?....OR ARE THEY TRULY MASTERING PROBLEMS (THE 2 SKIPS/GLITCHES) THAT SHOULD BE FIXED AND RE-ISSUED DOES RHINO HAVE THESE GUYS MUZZLED ???

The music

I've listened to half the tunes so far; I'm up to the end of the first set of 6/8. (I've also listened to the bonus disc.) Great stuff, really solid playing (though there's one Sunrise, which always makes me think I've got the wrong music on). Highly recommended. So what'll the next box be? I want to see a lot of Europe 72... Or a Pigpen special.

The next box.

Europe '72. I've said it before and I'll say it again - Amsterdam + Rotterdam - Holland '72 on 8 discs. Assuming they got the goods (both shows, complete) in the vault with sufficient quality. That said, there is a whole lot more fine Europe '72 stuff that has yet to see the light of day officially. A fair bit has already come out - but not recently. Also a Pigpen special on Road Trips.

Europe '72 & Pigpen...

Another vote for Europe 1972 full releases, as well as Pigpen!

Final Cost for UK

Total cost to UK via UPS was £ 96.00 can be purchased from Spin for £112 so abit of a saving and lots of interesting comments on here!! Think I would like some kind of a Pigpen release next.

anyone know?

If the bonus disc is still included in orders at this late date? Having non-buyer's remorse...

Well, what the hell?

Okay, bonus disc or no, I just tried to order the box. Took all my info, and after the little spinning stealie it told me my order could not be completed. Twice. I know my Amex is good, I know I can order stuff cause I ordered the new RT/PJ a couple of weeks ago! I'm not even about to try customer service after the dreadful stories I've been reading here about the runarounds. So I guess I'll just keep my money after all?

cactus

I'll see if I can get this fixed for you.

help on the way

Mary E., whatever they're paying you, it's not enough. Thanks for being seemingly the only voice of hope and reason around here from the business end. However, after my ordering travails I put in a bid for one of these suckers on ebay, which I just won (and ten bucks cheaper, sealed, too!). So thanks again anyway and hopefully someday soon they'll get all of this nonsense straightened out and they won't have to work you so hard!

The box is still coming with the bonus disc!!!!!!

Yes thats right!!! The box is still coming with the bonus disc!! I ordered yesterday on 11-10-09 had the box sent overnight figuring i wasn't going to get the bonus disc and today i get home open it up and the bonus disc is inside!!! My guess is that when the box first came up for sale that so many people had problems with the ordering process as we are all aware!! That there are still box sets with the bonus cd because so many people could not place an order!! I called the phone number and ordered that way!! The guy on the phone said the bonus cd is no longer available! But i dont think he knew how many were left not sold!! If you want this with the bonus cd now is the time to order!!!!

Outstanding

potent... powerful... transcendental experience...inspired...Truly beautiful... fanstastic re-master... The Winterland Runs in 77 were all great but this one was brillant.

manboob's happy experience

we are, of course, delighted, but apparently the bonus discs are officially over and it's probably not wise to count on having the same experience. If you get the bonus disc anyway, woohoo, but this is apparently not a reliable state of affairs but more an exception to the normal situation. Just trying to keep it real here...

"manboob's happy experience"

..Sounds like a lovely little children's story that someone needs to write. Perhaps not for children though....

5/12/77

fanstasic

$105 and no booklet?

Maybe this seems trivial, but it's not to me. After spending $105 and change for this set, it arrived without the 28 page booklet. I emailed customer service with a nice message on October 28 and have heard nothing to date. Nothing. Perhaps I should just attempt to return the set in it's entirety? Would that get their attention? Do they respond to anybody? About anything? After dozens of years and thousands upon thousands of dollars of merchandise, I may have finally reached my the end with GDM/Rhino.

billf

yikes. Please PM me the details and we'll fix this.

Bonus disc

The bonus disc should be available as a download to customers ordering form dead.net. When you buy the set you get the link.Thanks.The box is a great holiday treat. Peace & Love to all

Customer Service Problems with Winterland June 77 box set

Hey Now! I received the Winterland June 77 boxed set in October. I was away a lot and didn't realize until November that discs 7 and 8 are unplayable. I just had my third customer service conversation with some guy in India trying to get replacement discs. I've twice been promised that the replacements discs would be sent; that the issue was being escalated, but when I call back, there is no record of the previous calls. There was also no supervisor available to speak with. This is very frustrating. Is there another way to resolve this? It seems from the comments there were plenty of problems with these discs. Any helpful comments on how to receive playable discs would be welcomed. Have a peaceful day! Cheryl

cheryl

send me a PM with the details and I'll see what I can do.

Customer Service Problem solved

Hey now! I'm happy to say I finally got replacement discs yesterday and they play perfectly. I still think the same problem could have been solved with much less hassle... Cheryl

Move to fast of Rhino Manipulation

benfegitas Well I guess it had to happen sometime. When I saw the complete '77 Winterland in the area reserved for new releases I moved fast bougtht it got it opened it then realized this was released months ago and while I should have and will in the future I will make sure they things they advertise in the new area are really new. Since I opened it I'm out of lusk. I can almost hear the Rhino execs saying see you sucker thanks for the $ 115 you really didn't have

QC and ordering issues resolved?

I ordered Winterland June '77 the other day from dead.net (first time). Today I find this thread with references to ordering snafus, bad & missing discs, booklets etc. I know that a forum like this generally only attracts people that experienced problems but I am now a little apprehensive and wonder if these issue have been resolved. So far I have not received any shipping notification so I guess it is not too late to cancel my order. I just don't want to received a $100+ headache.

Ordered over a week ago and nothing

anothertribe - did you receive a shippimng email - I ordered the winterland box over a week ago, despite reservations due to the ongoing problems highlighted here, was told international shipping takes place next day and that I'd receive a confirmation email once the set leaves the warehouse. So far - nothing. Emailed customer service and again, nothing. Was charged for the box so I've paid for it, is there anybody out there?????