home > features > Road Trips Volume 3 Number 1

Features

  • https://www.dead.net/features/road-trips-volume-3-number-1
    Road Trips Volume 3 Number 1

    Oakland, 12/28/79

    The latest installment in our Road Trips series, now entering its third big year (and ninth release overall) is bound to become a favorite. Road Trips Vol. 3, No. 1 is the complete show from December 28, 1979, part of the sparkling run that has already given us the excellent Dick’s Picks: Vol. 5 (from 12/26/79). You’ll recall that these year-end concerts, held at the Oakland Auditorium because Winterland had closed down for good the previous New Year’s Eve, were the first holiday shows featuring new keyboardist Brent Mydland, who joined the band in April 1979.

    The new lineup had been gaining momentum with each passing tour since that spring, and by December was truly hitting its stride. It helped, too, that the band was in the midst of recording their Go To Heaven album, so they were really playing together a lot during this period. This 12/28/79 concert is a blast: a super high-energy rock and roll show that also has its share of spacey jams and exploratory passages. The first set includes standout versions of “Sugaree,” “High Time” (rare enough that it always felt like a treat!) and “The Music Never Stopped,” while the second set opens with the always potent pair of “Alabama Getaway” > “Greatest Story Ever Told,” turns deep and introspective with “Playing in the Band” and “Terrapin,” and then later turns into a non-stop party with “Uncle John’s Band,” “I Need A Miracle,” “Bertha” and Good Lovin’.” If you’re not wiped out after that, the double-encore will waste you—“Casey Jones” and “Saturday Night”!

    The sound on both discs is spectacular (it’s hard to beat great reels as source tapes), and as always the CDs have been mastered to the exacting HDCD spec, because you would accept nothing less. The colorful accompanying booklet contains a number of excellent Jay Blakesberg photos from those Oakland Aud. shows, as well as a typically inspiring essay by the always poetic Dead scribe Steve Silberman.

    So it’s a win-win. A slam-dunk. A no-brainer. For more info on all the goodness packed onto these discs, click here. And when you finally come to your senses and decide that you can longer live another day without Road Trips Vol. 3, No. 1, you can order it here.

    —Blair Jackson

    Track List

    CD 1: Oakland Auditorium Arena, December 28, 1979

    1. SUGAREE
    2. MAMA TRIED>
    3. MEXICALI BLUES
    4. ROW JIMMY
    5. IT’S ALL OVER NOW
    6. HIGH TIME
    7. THE MUSIC NEVER STOPPED
    SET 2:
    8. ALABAMA GETAWAY>
    9. GREATEST STORY EVER TOLD

    CD 2: Oakland Auditorium Arena, December 28, 1979

    1. TERRAPIN STATION>
    2. PLAYING IN THE BAND>
    3. RHYTHM DEVILS>
    4. SPACE>
    5. UNCLE JOHN’S BAND>
    6. I NEED A MIRACLE>
    7. BERTHA>
    8. GOOD LOVIN’
    9. CASEY JONES
    10. ONE MORE SATURDAY NIGHT



    15687

Next Article:

  • newsdefaultimage
    Grateful Dead Hour no. 1544

    Week of April 23, 2018

    Last of four featuring the complete unreleased soundboard recording of 6/12/80 in Portland. According to Deadhead legend, My St Helens erupted during "Fire on the…

    read more
    >>
  • newsdefaultimage
    The Season of “What Now?” (Again!)

    Now... Where Were We?

    Well, we’ve been pretty much right here — that is, wherever “here” might happen to be at any given moment in this strange, still-pretty-new world…

    <<
254 comments
sort by
Recent
Recent Oldest A to Z Z to A
Reset
Items displayed
  • simonrob
    15 years 1 month ago
    Never too old to learn
    Not being the owner of an iPod, I must confess that I was not aware that such a thang could play WAV files. However, as I said, there are some players that can decode and play FLAC's. This would seem a better option as the FLAC is decoded to a WAV, then played, so it is really the same as playing a WAV. The advantage of a FLAC over a WAV is that a FLAC is only about 60% the size of a FLAC so more can be stored in the memory. My point was more concerned with the fact that more releases are appearing only as MP3's, thereby denying everyone (including users of iPods with gargantuan memories) the possibility of hearing a WAV quality recording. That is what I have a problem with. I have no problem at all with portable music and portable music players - except that I hate having to listen to the high-frequency parts of the ghastly dance music that the person next to me on a bus or in a train feels obliged to listen to at eardrum shattering volume. Oh, that generation gap.
  • msgsec74
    15 years 1 month ago
    Hey Simonrob !!!
    and everyone else. ipods CAN play wav files. they're just larger files and take up more room in the memory folder. So it's still a matter of choice. Do I want to fill up the memory with more hours and minutes of music. Or should I keep less hours of music in there but what is in there are the larger files so they'll sound a little better. Also the memory folders on these things are getting bigger and cheaper as time goes by, a player that holds 8 Gigs now costs as much as one that held 4 gigs just a few years ago. And what kind of files does everyone think are on the CD's you buy ?Check Out My Orignal Music at myspace.com/salaversano
  • simonrob
    15 years 1 month ago
    It used to be better... for these European Dead Heads...
    It is nice to see borncrosseyed's philanthropic posting regarding the higher postage fees to Europe. Sadly, even if he could afford it, I don't think it would be realistic. It doesn't matter who sends it across the pond, it will always cost more than domestic shipping within the US. It is certainly true that different sites/stores have different rates for shipping to Europe - and the current "standard" rates on this site are not bad. They used to be much higher, but got drastically reduced a while ago. A cheaper option (not always available) is to ship by surface mail (whale mail ?) but I have tried it and it can take up to 14 weeks to arrive which would be considered seriously unnaceptable by most if not all.But it used to be better. Back in the mists of time, Grateful Dead Records were released in Europe (well England anyway) by Ace Records who had a deal with Grateful Dead Merchandising. This meant that the releases were available to purchase or order in normal record shops (remember them ?) or at worst by mail order from England with low shipping charges to Europe. I don't know what happened to this arrangement but it suddenly stopped in mid-1997 with "Dick's Picks Vol. 8" and "Fallout from the Phil zone" being the last European releases. As we all now, things change - frequently - but seldom improve.
user picture

Member for

16 years 2 months
Submitted by frogstorm on

Oakland, 12/28/79

The latest installment in our Road Trips series, now entering its third big year (and ninth release overall) is bound to become a favorite. Road Trips Vol. 3, No. 1 is the complete show from December 28, 1979, part of the sparkling run that has already given us the excellent Dick’s Picks: Vol. 5 (from 12/26/79). You’ll recall that these year-end concerts, held at the Oakland Auditorium because Winterland had closed down for good the previous New Year’s Eve, were the first holiday shows featuring new keyboardist Brent Mydland, who joined the band in April 1979.

The new lineup had been gaining momentum with each passing tour since that spring, and by December was truly hitting its stride. It helped, too, that the band was in the midst of recording their Go To Heaven album, so they were really playing together a lot during this period. This 12/28/79 concert is a blast: a super high-energy rock and roll show that also has its share of spacey jams and exploratory passages. The first set includes standout versions of “Sugaree,” “High Time” (rare enough that it always felt like a treat!) and “The Music Never Stopped,” while the second set opens with the always potent pair of “Alabama Getaway” > “Greatest Story Ever Told,” turns deep and introspective with “Playing in the Band” and “Terrapin,” and then later turns into a non-stop party with “Uncle John’s Band,” “I Need A Miracle,” “Bertha” and Good Lovin’.” If you’re not wiped out after that, the double-encore will waste you—“Casey Jones” and “Saturday Night”!

The sound on both discs is spectacular (it’s hard to beat great reels as source tapes), and as always the CDs have been mastered to the exacting HDCD spec, because you would accept nothing less. The colorful accompanying booklet contains a number of excellent Jay Blakesberg photos from those Oakland Aud. shows, as well as a typically inspiring essay by the always poetic Dead scribe Steve Silberman.

So it’s a win-win. A slam-dunk. A no-brainer. For more info on all the goodness packed onto these discs, click here. And when you finally come to your senses and decide that you can longer live another day without Road Trips Vol. 3, No. 1, you can order it here.

—Blair Jackson

Track List

CD 1: Oakland Auditorium Arena, December 28, 1979

1. SUGAREE
2. MAMA TRIED>
3. MEXICALI BLUES
4. ROW JIMMY
5. IT’S ALL OVER NOW
6. HIGH TIME
7. THE MUSIC NEVER STOPPED
SET 2:
8. ALABAMA GETAWAY>
9. GREATEST STORY EVER TOLD

CD 2: Oakland Auditorium Arena, December 28, 1979

1. TERRAPIN STATION>
2. PLAYING IN THE BAND>
3. RHYTHM DEVILS>
4. SPACE>
5. UNCLE JOHN’S BAND>
6. I NEED A MIRACLE>
7. BERTHA>
8. GOOD LOVIN’
9. CASEY JONES
10. ONE MORE SATURDAY NIGHT



Display on homepage featured list
Off

dead comment

user picture

Member for

17 years 5 months

Submitted by ironman88 on Wed, 11/25/2009 - 17:51

Permalink

We're starting to receive these in Australia now. I got mine in Melbourne yesterday and a friend in Sydney; the day before. I'm really digging Nicky' Hopkins' playing on the JGB release. You know, I'd really go for an annual subscription approach to Road Trips releases. Pay up front and then just get a personal email every few months stating what the next release is and when it will be shipped. Seems like it would be easier administratively and might cut down on the panic and angst associated with ordering each new release in time to get the bonus disc. IMO, the bonus disc should be made available all the time just for ordering thru Dead.net (as opposed to a retail purchase) and not just as a limited period incentive. Just my $0.02 AUD!
user picture
Default Avatar

Member for

17 years 2 months

Submitted by SimonT on Wed, 11/25/2009 - 21:42

Permalink

Package arrived in Australia yesterday. The JGB is so amazing I almost wept at the sound quality and the song selection. Glad I got to it first as the Road Trips only had one disc inside. You may have heard me swearing over in the States. My wife and dog hid ..... I've emailed the store, but yet to hear back. First it takes a neurosurgeon to get them out of the cardboard without scratching the disc to bits, now it comes without a disc at all. Things go wrong, but it seems a lot more frequent of late...... Also, agree with that they could offer a subscription to Road Trips. That's be a useful way of offering customer service.
user picture

Member for

17 years 5 months

Submitted by rrussell8 on Thu, 11/26/2009 - 11:19

Permalink

Good luck getting a response to that email, Simon. Customer Service seemed to call a halt to answering emails about six months ago. If you are persistent with the call centre you can get service eventually. Happy Trails
user picture

Member for

17 years 6 months

Submitted by marye on Fri, 11/27/2009 - 12:18

Permalink

send me a PM and I'll see if we can arrange a reunion with your stuff.
user picture

Member for

17 years

Submitted by Captain Stormfield on Sat, 11/28/2009 - 10:06

Permalink

I think they will finally yield to all the fan requests and jump into the 80s (but who knows?). To be fair, this 79 show is really like a hot early 80s show. On another note, I'm listening to the great 10/1/94 Boston Garden show on Sirius Grateful Dead right now. What a terrific late era show. Really good. Would make a fine release. I was at 10/2/94 -- it wasn't so hot (Samba in the Rain, Broken Arrow, anyone?). I guess I shoulda got tix for the previous night. Well, you know what they say about hindsight...
user picture

Member for

17 years 5 months

Submitted by Meeko on Sat, 11/28/2009 - 12:45

Permalink

The package arrived on 11/20 unsealed! No Jerry cd inside. Wharf Rat on the Road Trips bonus cd skips, man it's frustrating, because like a lot of folks here, I order everything that's released. Anyway I called customer service, they seem nice and helpful, so I hope these things are shipped as promised. Please actually seal the envelope this time. I want that Jerry/Nicky cd so bad!!! Peace, Michael
user picture
Default Avatar

Member for

17 years 5 months

Submitted by wharfrat1 on Mon, 11/30/2009 - 07:13

Permalink

Welcome to the club Meeko. I received the Jerry CD but no RT on the 16th. I have called and spoke with customer service 6 times since than and still no RT. The last person I spoke with on Friday said they would get the cd in the mail asap and he would send me an email personally letting me know when it shipped. As of today, nothing. I have ordered from dead.net at least 70-80 times and I have never had one issue until now. I am going to call CS one more time and track down the guy that promised me the email to see what the hell is going on. I guess my next step is to call and chew someone out at Rhino. My favorite part of the process is the customer service message that states you can look up old and current orders on the web. Maybe they didn't get the memo that has also died, along with the good customer service we used to get. I have never once complained about releases, etc. I have never had any problems with formats, shows picked, whatever. But I will not tolerate spending my hard earned money and being treated like this. I cannot believe that all of these complaints are falling on deaf ears at Rhino. Come on boys, businesses live and die by customer service, get your s**t together.
user picture

Member for

17 years 5 months

Submitted by rrussell8 on Mon, 11/30/2009 - 11:36

Permalink

I share your sentiments, wharfrat1. I have no gripe with the selections, and never have had. As someone who never saw the Grateful Dead live (Australian), these releases are heaven sent. Keep them coming! However, poor customer service can kill a business and a non-functioning web site is particularly toxic. Making promises and not keeping them (and no explanation) seems to be a common theme here (not you, Mary). Somehow Rhino have managed to take a functioning operation and turn it into a suicide pill. Outsourcing is not necessarily the best way to do things. On a happier note both the Jerry and the RT arrived today, can't wait to get 'em on the CD player. Happy Trails
user picture

Member for

15 years 11 months

Submitted by estimated-eyes on Mon, 11/30/2009 - 11:59

Permalink

I think Gratefulhans makes many fine points. This Road Trips format is limiting to two discs because of the packaging and I think the bonus discs should be included straight up in the set. For this set, in particular, I was most intrigued by the bonus disc. I would rather be charged a couple extra dollars for three discs in proper packaging than continue with the current format-- the packaging damages discs. That said, two recent RTs were quite good and complete shows, so that is all well and good. I just received this one last week and must say there are many fine moments throughout-- especially the Phil Bombs during Playing In the Band. They really melt a good version on this set. This Brent-era show is appreciated, but I would still rather see them release more shows from the 1985-1990, after he got his feet a bit wetter. And really-- get this customer service thing taken care of. While I had no problems, this seems to be a real issue, especially with the international Heads. I recall receiving a DP disc with skips about 8 years ago. I called and they had a replacement disc in the mail to me by the end of the week. I do not look forward to the day I have a problem with an order.
user picture
Default Avatar

Member for

15 years 5 months

Submitted by hb672 on Mon, 11/30/2009 - 16:56

Permalink

(Finally) got it after the credit card being charged on 11/16. All seems in order. I like the flow of music coming out but will shutter in fear with additional ordering...I rally want to order from the website but i'm not sure if the added stress is really worth it. Interesting comparing this show to Dick's Picks #5. This period sounds alot like 1977 with abit more flesh in the keyboards and no Donna screams on PITB (whew!!!).
user picture
Default Avatar

Member for

17 years 6 months

Submitted by pantagruel on Mon, 11/30/2009 - 17:30

Permalink

I've ordered just about everything (music-wise) that's been offered here, but I've never had a problem . . . until now. I ordered RT 3.1 and Pure Jerry on Oct. 26th, credit card charged on Nov. 14. Today I received a package from Rhino that contained a packing slip for the discs, and nothing else. The package was empty. No discs. Interestingly, the package had been opened and taped shut, and there was an envelope taped on the outside of the package from a Customs Broker in Pennsylvania (this is all very strange because it's the first time I've seen anything from a Customs Broker after ordering tons of stuff to Canada). Ironically, this envelope contained a message asking me to rate their customer service. Well, not so good, I would say. I've made repeated phone calls to the GD customer support line today. The line picks up, plays the all-customer-service-representatives-are-busy message, and then hangs up on me. Super-frustrating. Li'l help?
user picture
Default Avatar

Member for

17 years 5 months

Submitted by nuggets on Mon, 11/30/2009 - 19:08

Permalink

Well done. Thank you and please keep the complete shows coming.
user picture

Member for

17 years 6 months

Submitted by marye on Tue, 12/01/2009 - 12:41

Permalink

send me the order details (shipping info, order number, your email, etc.) and I'll get a crew on it. That sucks!
user picture

Member for

17 years 5 months

Submitted by stone jack baller on Tue, 12/01/2009 - 14:59

Permalink

We're up to 22 pages of whining and worrying when the CD is coming and why it's not always just exactly perfect... Why don't you all take a walk downtown and help out some folks who are not whining, but just worrying about where their kids next meal is coming from.
user picture
Default Avatar

Member for

16 years 9 months

Submitted by italiandeadhead on Tue, 12/01/2009 - 22:48

Permalink

WHAT'S NEXT?
user picture
Default Avatar

Member for

15 years 10 months

Submitted by morokolli on Wed, 12/02/2009 - 03:41

Permalink

Candyman, was that hypocritical. These two things have absolutely nothing to do with each other. Taking care of your own rights doesnt prevent you taking care of other people.
user picture
Default Avatar

Member for

17 years 4 months

Submitted by allman on Wed, 12/02/2009 - 05:01

Permalink

Please ignore Candyman’s comments. An agitator is looking for attention. If they do not receive the attention they are expecting, they will go somewhere else in an attempt to stir things up.Anyhoo, I did finally receive mine and the sound is incredible. I guess I was one of the fortunate ones. Very good release! I really hope everyone gets their issues resolved and they receive the bonus disk.
user picture
Default Avatar

Member for

16 years 1 month

Submitted by bobbyjfromtheuk on Wed, 12/02/2009 - 09:10

Permalink

First of all disc didn't arrive after various calls and emails for weeks to customer service that went unanswered. Finally cancelled it on my credit card. Lousy service like this means I'll just burn these off my friends in the future. Last road trips orderred included one CD that wouldn't even play in any cd player- Was not provided with a replacement after complaining to customer serivice. This company is running its self into the ground and I have no sympathy. Too bad, some good music here.
user picture
Default Avatar

Member for

15 years 5 months

Submitted by hb672 on Wed, 12/02/2009 - 09:29

Permalink

It's too bad a majority of the comments are a reflection of poor customer service. I view it as passionate people who are frustrated with a system that seems to fly in the face of what the Grateful Dead's music means to so many of us. Anyway, folks like Marye certainly have helped out and she deserves a great big thank you from us. Going forward, it is fabulous that so many releases have come forward from a band that stopped performing live about 15 years ago. What other band offers their fans this kind of availability of their achieves? Since it seems the Road Trips format is the successor to Dick's Picks and will be a 2 CD release, I would like to see some things (compilations /complete sets/complete shows...whatever) from 1966/67, 1970, selections from the 1980's and highlights of the 1990's (especially with "newer" songs). With each release, I will evaluate whether it might be worth the frustrating ordering experience to get it. Happy Holidays to all!!
user picture
Default Avatar

Member for

16 years 9 months

Submitted by country@alicep… on Wed, 12/02/2009 - 11:43

Permalink

After my email of 23 October, the customer service told me on 27 November saying that my order was shipped on 11 November 2009.Not yet arrived. Hope!! Francesco from Italy
user picture
Default Avatar

Member for

17 years 5 months

Submitted by wharfrat1 on Wed, 12/02/2009 - 13:56

Permalink

Well, my RT finally arrived yesterday, bonus disc included. So my long winding journey with this has come to an end. For those still waiting, keep banging on customer service. They stink at what they do, but as you can see with me, you will eventually be rewarded. I learned a lesson with the free shipping. For the 77 box set, I went ahead and forked out the $10 for the overnight shipping. It was delivered a day before the official release date. Went with the free shipping on this one, got it a month after the release date. I guess I'll just stick with the expedited shipping since it isn't too expensive(here in the US). Good luck to the rest of you still waiting. Hopefully it will get resolved soon.
user picture

Member for

17 years 4 months

Submitted by Dead Ahead on Wed, 12/02/2009 - 18:14

Permalink

It would be great to have a separate section for the complaints and a separate section to discuss the music. I understand the need to communicate the customer service issues, but the forum gets overloaded by the subset of customers who have these problems and it discourages discussion of the music for the rest of us.
user picture

Member for

17 years 6 months

Submitted by marye on Thu, 12/03/2009 - 13:21

Permalink

there actually IS a designated topic, Got Issues With Your Store Order? However, as you note, complaints crop up wherever it's handy.
user picture
Default Avatar

Member for

15 years 7 months

Submitted by HIhead on Thu, 12/03/2009 - 17:51

Permalink

Got mine on Monday w/ the Bonus & no flaws. Listened to all the discs & am pleasantly surprised with the sound quality & the music. The GSET which I have heard a billion times sounded great. I agree w/ wharfrat1 in that I will not use standard / free shipping again as it creates too much stress in the long wait, especially to Hawaii. If customer service would tighten up there wouldn't be a bunch of complaining posts. The communication part seems to be the major problem. I have been a Dead Head since '81 & I'm sure that's for life, so keep em coming. Peace.
user picture

Member for

16 years 2 months

Submitted by dedbutt on Sat, 12/05/2009 - 17:26

Permalink

Am I mistaken or is there a cut on Let It Grow that's been spliced with an audience tape? It sounds pretty good, fairly seamless, but still pretty obvious.
user picture

Member for

15 years 11 months

Submitted by JackstrawfromC… on Sun, 12/06/2009 - 00:38

Permalink

About 2 weeks after I ordered it. With all of the bad press that the store gets on this thread (and most sounds warranted), I'd like to add my words of encouragement. Maybe I'm just lucky maybe even extremely lucky but I have never had a problem (knocking on wood as we speak) and I think the store deserves a little credit in that they are not totally inept as many of the posts suggest. I avoid the special gimmicks like pre-ordering and no shipping cost etc. maybe that helps? Good luck to the folks who have had problems. "I've stayed in every blue-light cheap hotel. Can't win for tryin. Dust off those rusty strings just one more time. Gonna make em shine."
user picture
Default Avatar

Member for

16 years 9 months

Submitted by country@alicep… on Mon, 12/07/2009 - 04:53

Permalink

Road Trips Volume 3 Number 1Excellent performance with fantastic versions of Sugaree, High Time, Terrapin, Playing in the Band up to Bertha and Good Lovin anthology. Beautiful the medley Scarlet Begonias / Fire on the Mountain, which ends in surprise Let It Grow. Spectacular Let It Rock Formidable concert, Garcia in great shape with a repertoire of the great gems like Edward The Mad Shirt Grinder, Roadrunner, Sitting in Limbo, Pig's Boogie and Lady Sleeps with a Hopkins only piano. Super audio. Francesco Italy
user picture

Member for

17 years

Submitted by Captain Stormfield on Mon, 12/07/2009 - 15:33

Permalink

Both Dedbutt's name and avatar are priceless. Every time I see that it makes me laugh!
user picture
Default Avatar

Member for

17 years 5 months

Submitted by ken herrick on Tue, 12/08/2009 - 05:18

Permalink

I hate to but I have to agree with those that say the service HAS GONE TO HELL! My preorder arrived on time but all I got was the shipping envelope! NO CDs. After 3 phone conversations with "Customer Service" , all of them from somewhere on the other side of the world & 2 of those with someone on a cell-phone that kept breaking up, I got the replacement order but the 2nd disc of the Dead CD is unplayable. From what I've seen here I'm not alone by any means either. And I agree with the post that said that this kind of service is a far cry from what the Dead were & are about. Someone needs to wake-up & fast.Ken
user picture

Member for

17 years 5 months

Submitted by rrussell8 on Tue, 12/08/2009 - 06:45

Permalink

I also have some problems with the second disc of the RT set. It doesn't skip exactly, but seems to have blank spots. Anyone else experience this? Happy Trails
user picture

Member for

17 years 5 months

Submitted by wilfredtjones on Tue, 12/08/2009 - 18:30

Permalink

On the way home this evening, I noticed some 'chirping' during one of the jams on Playing probably related to the master tape, and not intentional from one of the band members. Right now, I'm of the opinion I can probably attribute it to wow and flutter (if I'm using the correct technical term) and not disc skipping. This is usually attributed to the 'ravages of time' somewhere in the notes, or in the announcement of the release. However, I saw no 'caveat emptor' at all this time. Maybe I missed it; anybody catch one? I'll listen more closely to the disc and let you know what I find. In the future, maybe we can hope some of these disclosures will resume to be made, i.e. audience or other tape splices (as in the Yale Bowl Road Trips) and other analog issues (see the 'Eyes of the World in Dick's Picks 3 for a very obvious example). By the way, the 'Terrapin' that starts disc 2 is sublime. Jerry is feeling it both in his vocals and playing. This is up there with my top versions of this tune, and it's one of my favorites. Happy Listening.
user picture

Member for

15 years 7 months

Submitted by OmnipotentGrat… on Wed, 12/09/2009 - 13:36

Permalink

Ordered the day it came on pre-sale Oct. 22nd and I'm still waiting, emailed customer service and no response. I'm willing to be patient but in the immortal words of John Wayne "It's getting to be re-goddamn-diculous."
user picture

Member for

17 years 5 months

Submitted by wilfredtjones on Thu, 12/10/2009 - 18:57

Permalink

...but there are some definite source tape issues that are obvious and would have been interesting to have disclosed.
user picture
Default Avatar

Member for

16 years 9 months

Submitted by italiandeadhead on Thu, 12/10/2009 - 23:31

Permalink

right after buying the winterland box, someone sucked about 73 euros remaining on my prepaid credit card, has anyone had the same experience?
user picture
Default Avatar

Member for

17 years 4 months

Submitted by allman on Fri, 12/11/2009 - 04:27

Permalink

When I purchased the winterland 77 box set a few months ago my credit card number was stolen and someone started racking up charges. Luckily my credit card company noticed this and did not authorize the charges. The charges started piling up right after my purchase so the credit card company believes it was stolen from my winterland purchase. I alerted everyone to be careful. Marye sent me an email and said they take this seriously and are investigating. Unfortunately, it looks as if this is still a concern. I wish I had an answer to all the problems with ordering merchandise.
user picture

Member for

16 years 2 months

Submitted by unkle sam on Fri, 12/11/2009 - 04:56

Permalink

Stealing? I guess you can be a criminal to work for the dead now, now I'm worried, I made a purchase from the store, does this go thru the thieves? or is the store different. It seems when they shipped customer service off to India, they also shipped off trust, honesty, integriety, along with giving a damm, I think a petition is in order, please, Rhino, get the Dead customer service back in the US. Find and prosecute those responsible at least. It must be real easy to get a job overseas, I can't find one, but in India, if you are a criminal and a thief, you can get a job, hun? I'll bet there aren't any piss test in India either. What the f%@#? So that's it, americans can't get jobs, but indian criminals can? and be in a position that allows them to have access to crecit cards? Hey Rhino, I really need a job and I will work for what you pay those indians, and I'm not a thief. Sorry tho, I won't relocate to India.
user picture
Default Avatar

Member for

16 years 9 months

Submitted by italiandeadhead on Fri, 12/11/2009 - 05:10

Permalink

to think that all the money I saved from buying here goes up in someone's else pockets, maybe I should consider buying from safer online continental shops i.e. spin cds
user picture

Member for

17 years 5 months

Submitted by gratefaldean on Fri, 12/11/2009 - 05:16

Permalink

Rumor and innuendo, because I don't have the facts, but my credit card company issued a new card to me directly after purchasing the RT 3.1/Jerry package, citing "suspicious" activity. It's a card that I'd never used to purchase from this site before. I'd also used it for a single purchase at a craft show at about the same time, so the "activity" could have been generated there as well. From what I can see, it was likely something going on at one of those two places that triggered the alarms at my credit card company...doesn't mean that it was this place, but it doesn't mean that it wasn't, either.
user picture

Member for

17 years 6 months

Submitted by marye on Fri, 12/11/2009 - 17:52

Permalink

if you are noticing any suspicious activity, we want to know about this. Please PM relevant details to me and I'll pass the info up the line. Thanks and yeesh!
user picture

Member for

17 years 5 months

Submitted by wilfredtjones on Mon, 12/14/2009 - 19:26

Permalink

...re: my request for disclosures to be made on the deterioration of analog source tapes...it was right under my nose in small print on the back of the cd pack. I missed it! Thanks.
user picture

Member for

15 years 7 months

Submitted by OmnipotentGrat… on Wed, 12/16/2009 - 16:39

Permalink

So I finally just decided to call customer service since I still haven't received Road Trips Vol. 3 or Let It Rock. After waiting on hold for a half hour with the worst piano and drums duet ever blasting into my ear, I finally got a human on the other line. The guy was clearly in India and all he could tell me about my order is that everything I ordered was out of stock and they don't know when it will be back in stock, so your just going to have to wait. Wow even though I pre-ordered the damn thing on the day it came out. I guess the odds of me getting the bonus disc are about as slim as me ever seeing this order delivered.
user picture

Member for

17 years 5 months

Submitted by Cus on Wed, 12/23/2009 - 11:31

Permalink

I ordered RT on 11/1 and still have not received it. I have called customer service several times and was told it would be sent out...still no discs. What is going on? I have ordered close to two dozen times over the years and never had this happen. Now I am in jeoprady of losing the bonus disc, which is the reason I ordered in the first place. What a disappointment. If this is ever resolved (discs or refund) I will never buy directly from Dead.net again. It's easier to pay double on Amazon or e-bay than deal with this nightmare.
user picture

Member for

17 years 6 months

Submitted by marye on Wed, 12/23/2009 - 16:14

Permalink

in the other topic where you posted this, if you give me the necessary information to track down this order, like your name and the order number, I'll see what I can do to get this straightened out.
user picture
Default Avatar

Member for

17 years 4 months

Submitted by mike dunn on Wed, 01/06/2010 - 09:22

Permalink

Would love to see the Vault multitracks of 8-27-72 come out, all nice & spiffy!! For the next RT, my fantasy would be some uncirculated 83-85 PCM SBD's Or some 89-90 multitracks.... For the next PJ, '87-'91 would work just fine or some Fall '93 or '94 Garcia/Grisman shows.... My 2 cents :)
user picture

Member for

16 years 11 months

Submitted by mhayes on Thu, 01/07/2010 - 13:16

Permalink

I'll second the Old Renaissance Faire Grounds from August 27, 1972. The China Cat>Rider - amazing.