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    marye
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    Got issues with something? Wish we were doing something differently? Speak up here!

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  • marye
    Joined:
    reality check/update
    Okay, here's what SHOULD be happening. If it does not map to your experience speak up. 1. This site launched in May 2007. Accounts stored on previous versions of Dead.net were not copied over. 2. If you've set up an account in the Store and/or ordered from the site since then, that account info should have moved over to the new site this week. 3. If you haven't ordered and/or set up an account since May 2007, go ahead and set up a new account because we do not have that info. Like I say, if your experience is different, speak up. Thank you.
  • marye
    Joined:
    thanks for the info
    I am passing all this up the line and hoping for a speedy fix. Very sorry for the aggravation.
  • ivhs72
    Joined:
    Store accounts
    From talking to the people on the 800#, it seems that everyone's store accounts didn't get moved over. I also tried entering the information again and reordering (put in address, CC#, etc.) and clicked to place my order, and it came back that it could not complete my transaction. Needless to say I counted to 10.....many, many times. :-) "All Who Wander Are Not Lost....."
  • marye
    Joined:
    the Store account
    has always been separate from the Dead.net account. If your Store account has not successfully moved over to the new site, that's not what's supposed to be happening, so speak up. As for the downloads, I am assured they'll be back. More as I know it.
  • ivhs72
    Joined:
    Winterland June '77 & Download Series
    What's up with not being able to order the Winterland June '77 set? I tried it online, and get an invalid user name/password when I try to log into my account. (BTW, same user name/password that I use to get on the site, works great there). When I click on remember my password, I get an email with a temporary one, and when I log in, all of a sudden you're asking me for all my user information again? Not wanting to create a 2nd account, I cancelled our and called the 800#. Guess what, same experience there as well, they could not/would not take my order. Needless to say, I'm fuming right now, especially if I miss the bonus disc on this one. You might tell the people answering the phone that no amount of escalation "to the management team" and endless apologizing will make it any better. As for the Download Series, it was as set of 13 shows ( 1 thru 12, with the 13th being "At The Family Dog" from Feb. 1970) from the late 60's up through '92, I think. They had cover artwork, but no liner notes or anything. I called them Dick's Picks Lite, but they were good shows. I was surprised to no longer see them in the catalogue, since they are worth having.
  • marye
    Joined:
    morokolli
    I'm looking into this.
  • morokolli
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    Joined:
    I think it was actually
    I think it was actually called just Download Series. They had some nine or ten items there. It has been there for a long time (years) and I have bought some of them earlier. It was there few weeks ago. Anyway its not Dicks Picks or The Dead Tour downloads. It was for downloading only and you couldnt have them as CDs at all. It would be nice to have them available again. With this new Winterland box there is some kind of mixup with shipping costs. Better option is cheaper and vice versa. When shipping to Europe they also for some reason want VAT-number. Private citizens dont have one. Not in Finland anyway. I cant see why it is needed. Thank You (again)!
  • marye
    Joined:
    which Download Series are you referring to?
    the Store's having a bit of a transition at the moment, but if you can be a bit more specific I'll try to find out what's what.
  • morokolli
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    Joined:
    New Store
    So did we loose The Download Series permanently now. I would like to have collected them also but couldnt affort to buy them all at once.
  • cocanut420
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    Joined:
    rehap 4 now
    hopefuly ill here from u all im in forced rehab email me at cocanut420@yahoo.com need to here from u all!!
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Got issues with something? Wish we were doing something differently? Speak up here!
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Same here - a balmy 37 degrees last I checked. Better that than the cold, ice and snow we had the prior 10 days. Kind of a warm-up actually...we were having weather portentous of an early start to winter. The cold will be back though. More snow and I think I'll be strapping on the snow shoes.
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and they sent my Dave's 23 to the wrong address. As soon as I got the shipment confirmation email, I called and emailed with my change of address and was assured over the phone that it would arrive at my new address. As it turns out, they shipped it to my old address and now I have to track it down somehow at my old apartment building. It was probably placed in my old mailbox which is likely now someone else's mailbox. I changed my address with the U.S. Post Office well over a month ago, but I guess when UPS delivers through the USPS (as indicated by the tracking history) they don't pick up your address change? I emailed customer service today again and they said basically, "Sorry, your shipment is too far along in the order process to change or add." Too far along in the order process? Really? Do you think so? Oh yeah, you've already shipped to the wrong address this last Friday after I informed you immediately of my address change. Customer service also stated that if the package is sent back to them, they'll then forward it to me. So now I have to depend on the kindness of strangers to get my numbered edition that has since sold out? Um, thanks. Remember when they would confirm your subscription address? Why did they stop doing that? I've bought so much stuff from this site over the years. I'm a totally Dead-icated fan. I think a little more care and respect is in order here. At least enough to get my subscription to the right address. Thanks for reading my rant. Peace.
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I received this email about closing my account. How is activity measured; posting or logging in? I have logged several time over the last five years. In an effort to maintain the best possible experience for our users, we periodically remove inactive accounts from the site. We noticed you haven’t logged in for over 5 years. If you would like us to keep your account, simply log in to the site within 2 weeks. If you don’t remember your password, you can reset it HERE. www.Dead.Net/User/Password Thanks!
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17 years 6 months
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That does seem to have gone out a bit overenthusiastically. All should be good if you're logged in and posting, but if I hear otherwise I'll post it.
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16 years 10 months
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Hey Now! Went to download today's Jam Of The Week and the tile is gone, did you remove this feature? If so can I put in a vote to bring it back? I have been collecting these since you started and don't want to stop now. Please reconsider as this is my favorite part of the site!
Be Kind
Doc

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16 years 10 months
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Shorter than a Government Shutdown I see that the Jam of the Week is back - I feel so much better now and wondered why I didn't be like Alfred E. Neumann and say What Me Worry? It's just that the tile was gone too! And back it is with over an hour of '73 Dead from the Kiel Auditorium. Thanks, love these jams and look forward to them every week.

Be Kind

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17 years 6 months
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Glad all is restored to its good place.
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13 years 1 month
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so glad to see "who are you, where are you (e.t.c.) remembered !
NOW, if you could just bring back, (and/or re-salute) the " twirl girl " i would
really, really like that ! (twirl girl emojis)

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13 years 1 month
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liking seeing "who are you, where are you" return !
NOW ! , if you could just resurrect the "twirl girl " !!
i want to believe she isn't dead, only 'sleeping' !!

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5 years 10 months
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We started Miami Party Boat Rentals in 2011, and since our first day in business we've been making it easy and convenient for anybody to rent a boat in Miami and enjoy this beautiful city at its best on a private boat tour. We strive for the best services to provide luxury boat rentals in Miami at affordable prices. Please call us (508) 250-9644 or mail at miamipartyboatrentals@gmail.com

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4 years 6 months
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Hello,

This might seem like an odd question, but have you ever reconsidered listing Allen Ginsberg's site in the Family Links section in light of his association with NAMBLA?

In case you don't know, NAMBLA is a pedophile advocacy organization that has spent decades trying to repeal the age of consent and enable its members to victimize children. I'm not smearing them; they identify themselves as pedophiles.

Ginsberg openly supported this group for years, claiming to do in defense of free speech. I'd like to think that nowadays, we can perceive how disingenuous that excuse is. There's nothing democratic, liberal, progressive or anti-authoritarian about the sexual abuse of the most vulnerable members of society. And while Ginsberg is gone now, NAMBLA is still around and still using Ginsberg's membership to legitimize their abusive agenda.

I realize that Ginsberg's art has been important to a lot of people, but does that mean we need to immortalize him in perpetuity? Many people close to me have been victimized by people like Ginsberg, and it saddens me to see him posthumously propped up by the Dead organization.

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13 years 5 months
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I've heard rumblings that the GD and Nike have come together to design a shoe. Will this shoe be available for purchase on the website?

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15 years 7 months
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Is there anyway to stream without signing up with Apple, Spotify, Amazon or Pandora?

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15 years 7 months
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Is there anyway to stream without signing up with Apple, Spotfy, Amazon or Pandora?

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17 years 5 months
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I was wondering the same thing as I am not a member of any of those services. Maybe they could stream it or offer it on the site. Perhaps there's some $ getting in the way? That's my guess because it's usually what gets in the way.

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17 years 5 months
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Or what remnant of it remains, and I guess principle are what it's about for me marye. It's seeming more and more pathetic by the day though. Maybe I should just give in so I can get more focused ads. :-)

I guess the term free is just relative now. Or, it still is relative. Oh well, I guess I will just listen to the reports of how it sounds. Enjoy streaming public! It is cool that it exists and I am happy for those folks that are grooving to it! :-P

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17 years 5 months
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Where's that at? Do you have a link to the page? I would like to stream this. I'm only getting 30 second snippets.

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17 years 6 months
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Scroll down: https://www.jambase.com/article/grateful-dead-workingmans-dead-the-angels-share-outtakes
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17 years 5 months
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I will have to consider subscribing later. Until then, I will live vicariously through everyone else's fun.

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14 years 7 months
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Are you going to make more of the Dave's Picks limited edition poster? I am disappointed that long-time annual subscribers weren't notified of this, I've bought every Dick's Picks and Dave's Picks since they started. I've had the annual subscription as long as they've been offered. Would love to get one and frame it for my listening room. Any chance of that happening? On the secondary market they're priced at ~$900. C'mon...

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Want to know how to make your dead freak friend happy? Gift them a grateful dead mask with the Skull and Roses Bertha skeleton displayed prominently all over it. Or, just create one for yourself!

Have a Grateful Day and make yourself happy! Shout out to my friend Mike for the stylish face covering! :-)

P.S. Got all the boats! Proving once again, me no roboto.

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9 years 11 months
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Hi ! For the past few years I periodically fill out the " who are you where are you ...?" yet have never received a single email from this site . Ill assume it's not just me ? Is there a way to actually get email notifications ? Also I hope to see the Advent calendar again in 2021 :)

Check your spam/junk box for the emails.

When you buy something from this site check the box at the bottom of the form that you want to receive emails.

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17 years 6 months
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have you checked your junk/spam folder? Send me a PM and I'll see if we can figure this out.
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7 years
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I recently received my Dave’s Pick Winterland 2/23/74 #42, however, I was never shipped DP #40 from Noblesville.

We have also recently moved and I don’t see where I can change my address on Dead.net. Please advise.

Many Thanks,
Jon Harrison

New address:
1315 West State
Geneva, IL 60134

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17 years 5 months
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Trying to message David Dodd about lyric interpretation. In the Greatest Story Ever Told section of the site but I'm having trouble.

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3 months 1 week
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Highly disappointed NFA 2024
by Vibe315 on 8/14/24Sphere - Las Vegas
The dead changed my life. I’d like to start off there if it wasn’t for them I can’t say where I’d be today I grew up kicked out on the streets at 14 and at 15 I was brought to my first hometown festival. Interactions with people like Zach deputy and Ryan Montheblu, ( sorry if I butchered the last name) showed me there’s a different way one full of love and family and respect. So as the years have gone by I got to be blessed to see Bob Weir and Rat Dogg with the Almond Brothers and Phil Lesh and Friends, Further, Mickey Heart and the Heartbreakers and Even the Bill Kreitzmen trio. And etc…. They all taught me something new and I’ve loved em all. Last year I was blessed as one of the 1400 civilians to get tickets to the May 8th show at Cornell I thank you guys for changing my life in a positive way and I’m sad to see if this really is the end. I couldn’t make the two of the last three shows but I made that Last Saturday night and im looking foreward to what’s to come the music will never die. I will have to say I was dissapointed the way your staff treated me when I purchased the foil weekend poster two Ralph Steadman tees a neglagine bottle and the varsity jacket after the show. Your staff told us we were the last ones there and we need to leave the premises immediately there was no kindness from the people working the booths and your security was extremely rude. I’ll miss you guys but your letting ignorant people ruin everything you build I worked hard to earn the money I spent at your merch table and I wish I could of returned it. NFA 2024 Family for Life