• 1,228 replies
    marye
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    If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.

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  • 3D
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    RE: Submitting a Fan Photo
    Looking to upload via the Submit content under user name on the left, which I have not tried to do yet, not post in a message. Dunno if there is any difference but I could see allowing less in a regular forum post as opposed to a "gallery". On the first page of the Community link at the top left I found, "File size limit is 1.2m. (Photo may take between 1-12hrs to appear on the site.)" At the Submit Fan Photo page it shouts (LOL), "ALL PHOTOS ARE SUBJECT TO APPROVAL AND WILL NOT BE "LIVE" IMMEDIATELY. IT CAN TAKE BETWEEN 1-24 HOURS TO APPEAR." so I figured a human inspects each one for several reasons. Also on the Submit Fan Photo page it has, "Upload your JPG, GIF, or PNG file here!" underneath the field with the browse button. I could see not wanting any uncompressed .tif or .tga files. Yeah I agree jpegs are the best for all around usage. I did some image info viewing from the Community link>Fan Photos. I sampled from Tickets, Concert and Festivals. I tried some I thought might be older and recent uploads. One labeled Further Tour 2010 has to be pretty recent, right? :) All the ones I checked were 400 pixels high, varying widths (600, 533, 419, 181, ...) and 300 dpi when saved and opened in a simple photo program. I wonder if there is an automated process before or after approval to make them all 400 pixels high? There was some other location I found max file and pixel size along with lots of other kinds of info, hence why I thought I could find it fairly easily again, but it was after continuously surfing the site for an hour or 3 so info retention was certainly diminished. I don't recall anything about file part but I want to say I saw a little over 1000 pixels as the max for one of the dimensions. I scanned it in at 300 dpi, will leave it at that, resize it down to 400 pixels high from 586 and it is only 68 KB so that should not be a problem. I'll give it a go here shortly and we shall see what happens.
  • marye
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    yes, for whatever reason
    the Fan Pix upload is quite temperamental and your problem may well have nothing to do with your image per se. That said, the Web can only display 72 dpi, so uploading hi-res is asking for trouble. I would recommend keeping the image no more than about 400 pixels wide at 72 dpi, just because bigger than that starts doing weird things to the page layouts. Jpg is the most reliable format to use, although in theory gif and bmp work also. Tif definitely does not. Also, all pix go into a moderation queue where I look at 'em and mostly turn 'em loose. About half the time the uploads contain no image so there's nothing for me to turn loose (see above). Still, this info should help you avoid some of the known trouble vectors. Thanks! (And yeah, one of the reasons the uploads go to moderation is that we occasionally get spammers or others uploading porn and the like and that is so not happening here.)
  • 3D
    Joined:
    Submitting a Fan Photo
    Last week I stumbled across technical info about uploading photos and now I can not find it. FAQ & HELP links at the bottom of the page are about the store. When I do a search I get many results but unfortunately clicking on a result that is in the forum goes to the first page of that topic instead of the post with the info returned in the search :( Since it seemed I came across the info fairly easy I thought I could find it again fairly easily so I did not note the info but no such luck. When one goes to submit content I would think info/restrictions would be listed there but I did not see anything. It could be somewhere obvious that I overlooked but right now I am out of time to search and this appears to be the place to ask. My questions are: 1. What is the max file size to upload a photo? 2. What is the max size in pixels? Thanks
  • marye
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    dunno!
    remind me Monday, everyone's gone home for the weekend...
  • dajokr
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    thanks Marye -
    - great news. Any plans for more Road Trips full-show downloads?
  • cosmicbadger
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    thanks Marye
    for the info. Yesterday I did some more tests on material from Livedownloads and it seems to be the 100% the real deal, no sign of MP3s in there.
  • marye
    Joined:
    okay, some answers
    1. The full show downloads are in the process of being re-loaded and will be back shortly. 2. Per the engineer: "all of the FLAC files are sourced from .wav files of the original masters and are not converted mp3s"
  • marye
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    dajo
    I've asked and will report whatever I find out.
  • dajokr
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    No offense meant ...
    ... to Live Downloads. I was only commenting on the fact that I couldn't distinguish between mp3 and FLAC recordings of the same show, something I normally can do. Not sure where the comment about torrents/stealing came from. For the record, I own several thousand recordings and have paid for every one. :) Still wondering about the Road Trips Full Show downloads - were they removed on purpose, and might they be made available again?
  • Anonymous (not verified)
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    GGG
    Oooofff! Sure hope that isn't you! I don't have direct experience but I'd start with a round-the-world cruise if I could. Maybe change towns if I couldn't. Change of everything (except for work perhaps) for a while. Try to open my mind to new thoughts, new sights, new friends and realize that my load was 1/2 lighter because I didn't have to carry around the emotional baggage of the ex.. Maybe somebody else with direct experience can help more...
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If you'd like to know where to find something, how to use a particular feature, or why something doesn't seem to make sense, ask here! We'll do our best to help.
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Hi, I made a video to post ("High Time"), but YouTube has blocked it, saying it's copyrighted material. Is this something that comes up now and then? Any clues on how to keep a video from being blocked -- it must sound too much like the original. Thanks, -Rob

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17 years 5 months
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and see if there's anything we can do.
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4 years 1 month
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Hi. Wondering if there is any way to download all 30 Days of Dead mp3's at once??? Can't see why not once they are done. Thanks.

Scott

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4 years 11 months
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Hey Now! So where can I post some pics that people will likely get a kick out of?

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3 years 7 months
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Hi,
What do I need and how do I go about downloading a complete show from the archives, and burning it to one CD?
Thanks

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17 years 5 months
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Disk one of Daves Picks won't play. My player shows the # of tracks and the total play time, but won't play. I tried it on multiple players. Just curious if anything can be done.
Thanks much!

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17 years 5 months
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please send me a PM with the details and order info and I'll ask the Doc if he can fix this. Thanks and sorry for the hassle.
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17 years 5 months
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Does anyone know of a positive Brian Dyke show review?

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3 years 5 months
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I have had a great idea for quite some time about a merch product that I would love to see come to fruition.
I believe the only way to do it right would be through GDM, as it would be a Highly Iconic design or two, used in a 'NEW' way, it would be a very popular item GDM should maintain control of.
Please let me know whom to contact!
Thanks!

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12 years 6 months
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On 11/20/20 I ordered the 50th Anniversary American Beauty T-shirt.

As of today it still has not arrived. Every time I email, I get the following:

We are currently experiencing a surge of emails and cannot provide you with an individualized response at this time.

We hope that the answers below will help with any questions that you may have.
We are very sorry for the inconvenience and thank you for your patience.
Sincerely,

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17 years 5 months
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Please send me a PM with the details and I'll ask the Doc to get on the case. So sorry.
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17 years 2 months

In reply to by wilfredtjones

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Here's one largely positive review from Brian Dyke, in Taping Compendium Vol. I: of Denver Coliseum, Nov 20 1973 - though some of the details of his description don't match what I hear, and he resorts in a couple of places to (mild) versions of his typical fault-casting (saying "the triad of 'Promised' > 'Bertha' > 'Greatest Story,' falls flat on its face" - which just isn't so, I think ["Promised Land" 's particularly rhythmically good, w/very spunky drumming; Jer flubs the 2nd verse of "Bertha," though]).

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Looking For Photo Or Video Alpine Valley 1988
I'M LOOKING FOR PHOTOS AND OR VIDEOS FROM THE 1988 SHOW AT ALPINE VALLEY...MY FRIEND AND I (two college girls, blonde and brunette) WERE ON STAGE FOR A FEW MINUTES AND I'M TRYING TO FIND AN IMAGE OF IT. WE GOT LUCKY AND MY FRIEND MET ONE OF THE LIGHTING GUYS...IT WAS SURREAL....any help would be so appreciated!! Somebody decided they needed my backstage pass a few years later so I don't have anything other than the memory fading away.

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3 years 3 months
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What am I doing wrong, I can't seem to find a way to post?

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17 years 5 months
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What you can't do is start a new thread. I see you've posted elsewhere, so I think this is resolved?
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3 years
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Hello. First time poster. I saw on Facebook someone posted about Dave's Picks Volume 40 at Deer Creek.

I understand it is sold out, but inside there is a letter from John Scher to Dave Lucas. That Dave Lucas was my father.
He and his partner built Deer Creek, and created the vision on how great it ended up being. I myself worked many summers doing the marketing for the shows at Deer Creek including all the Dead shows.

However, I would like to get a copy of that as a present for him and I have no idea where to find. Can anyone help? Looking for a miracle(many times I handed out extra tickets as miracles). I think he would find it very special.

Thank you in advance.

Brandon Lucas

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5 years 11 months
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Hello...recently purchased and just now received some of the vinyl singles...but I don't know how to also retrieve the digital versions, included with these....please advise. Thank you!

Found it....didn't realize it was in my Order Confirm/Verify email!

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2 years 11 months
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Where can I check off the shows I have seen?

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16 years 4 months
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Hey, dude from India!!

So, you're a spammer, AND a Deadhead??? Interesting combination............

Ultimately, Captchas are useless for spam because they're designed to tell you if someone is 'human' or not, but not whether something is spam or not.........

Doc
Now it's not just the state, it's your nosy neighbor, your ex-spouse and people who want to spam you......

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3 years
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I received a brand new and sealed copy of Dave's Picks, Vol. 30 w/bonus disc for Christmas. I opened it up and to my surprise, I found my copy to be numbered 190/300. I've seen some unnumbered promo copies released for other volumes, and I know there was a run of 500 extra copies of Vol. 3 to replace some copies that disappeared, but I can't seem to find any information on Vol. 30. Does anybody out there have any idea of what I might have? Thanks.

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2 years 9 months
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Hello,
I wrote a movie script about the Grateful Dead. Who can I contact to ask permission to use their songs? Any help would be appreciated.

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17 years 5 months
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send me a PM with your info and I'll track down the licensing folks. Thanks!

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15 years 9 months
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I'm seeing 90 minute tapes of "vintage" GD shows being sold on Ebay for as much as $50/show. Does the Grateful Dead condone this?

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2 years 6 months
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Trying to find info on how to get permission to use dead insignia in my macrame art.

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9 years 9 months

In reply to by kindermama

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Has anyone here recently worked out a licensing arrangement for imagery? News article indicate licensing moved to Rhino Records a couple years ago, but it's not evident from their site how to properly go about becoming a licensee. Please help a Head! Thanks all.

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10 years 11 months
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Is there a scheduled release date for the Garcia 50th anniversary LP, CD ?????

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14 years
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I cannot download my digital versions of the Lyceum shows. I get "invalid URL download scheme".
OS:
Mac OS 10.12.6

Browsers:
Safari
Firefox
Chrome

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2 years 2 months
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I did not receive DP 43. Post office said the Dead only made a tracking slip and did not give them the package to send. I emailed the Dead and only received an automated response with a ticket ID number. How can I get this resolved?

Jeff C

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17 years 5 months
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Send me a PM with your order details and we'll get it figured out.
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2 years 2 months

In reply to by marye

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Marye

Did you get my PM yesterday? The site is a little confusing so I was not sure if I did it correctly. I am the person who did not get Dave's Picks 43. If you did not get it can you just email me at jcharney@kprs.com and I will reply with the information that you requested. Thanks.

Gabriel (Jeff)

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17 years 5 months
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but will see what we can figure out based on this.
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2 years 2 months
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Found a zip file with a few hundred shots of the dead from the 60s - 99s. All dated so easy to figure out which shows. I don't have any providence but wanted to know if they could be useful to u guys. Thx Ian

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2 years 1 month
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My sister Jamie was an Avid Dead Head. She passed away 10 Years ago. Hanging out with the rest of the band in heaven.
She left me with four signed GD Posters. What would be their collecting status / value. Where would I look for info on this web site for interest?
Thanks, Luke

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2 years
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Hi!
Can anybody tell me how to download my digital music from dead store if I got NO download mail and no download l_i_n_k (furthermore my download section in my store account is empty too!) ? Unfortenately all my mails to the store's customer service were unacknowledged...

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14 years 11 months

In reply to by LMiskol

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by who? all the band, just Bobby? Jerry's signature has some value, as does Pig's. PM me for more info.

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17 years 5 months
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I'm trying to subscribe for 2023 and the site won't allow the final step - purchase. I click and my pointer goes to a null sign.
I have also tried to make a new account at the store, to no avail.
I've tried on several browsers and computers. Could use a bit of help.

Thanks!!

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1 year 11 months
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Hello, I think that I may be Michael from Brookfield CT that won on 11/18. I have not received any contact though. I understand there may be another Michael in my town but if I do happen to have been the winner I would love to have the calendar prize!

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4 years 1 month
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Has anyone else had difficulty downloading 2022 30 Days of Dead selections today to try to get days missed during November, 2022? Every time I download one of the seven days I missed (yeah, I know, DUH) I get an error message that the file is corrupted. So I went in to download all of 2022 30 Days, and got the 2021 30 Days! Anybody else, or am I just weird?

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1 year 11 months
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Hey All! I've got an image of my Boreal (8/24/85) ticket if you want it. Positive, R.

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4 years
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Hello, I was the daily winner on 30 days of dead November 13. I have not been notified
to received the calendar. Will notification be sent to my email?
Thanks

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17 years 5 months
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for so many, the show they want to forget, and yet, a legend. Still got the earrings I bought there.