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    tom hanlon
    9 years 7 months ago
    Ticketmaster system is broken
    I tried on ticketmaster. My browser returned errors from tickemaster but then returned a "wait on this page do not leave wait time X minutes page. The page never updated. This was a really bad situation that many of us experienced because it prevents you from trying again. You have failed, or the system has failed but you are told otherwise, and then told nothing at all. What has most likely happened is that as the system scales up or deals with crashes your session is lost. Few systems are perfect, but the correct way to do with system failure is to report it. The page should at some time"sorry session lost please try again". Or the system should scale so sessions are not lost. This is broken for the following reasons, once you have a spot in the queue you should be able to know that you are still in the queue. What they most likely have done is invest very little into the infrastructure to make this fair, or to make it work well. Any errors they produce are inconsequential, a scalper or someone else will buy the tickets after all. Their bottom line is not affected either way. Scalpers, robots, humans it is all the same to them. They have very little interest in making this more fair. I would also assume that the scalper bots work to create or exacerbate the issues that ticketmaster has. Because it is a closed private system we have no insight. But once again, why would they care? A scalable fault tolerant system that works and favors humans over robots could be built. The technology is available. Not cheaply, by my standards, but certainly cheap for Tickemaster. Certainly cheaper than the wall of sound. Certainly for less than a small fraction of the money orders sitting in Stinson Beach. Would we all get tickets? Of course not, but it would be a fair working transparent system. Really it is not rocket science, similar problems have been solved by all the big web companies. The technology is out there. The fact that TicketMaster does not fix this issue is a sign of how little they care about customer service. As long as a ticket is bought, and for them hopefully resold, they get paid. Putting TicketMaster, a careless sloppy middle man between the fans and the band, particular a band that has tried to break down those barriers as much as possible is so unfortunate. Many bands have had to fight ticketmaster, I hope the fight continues. The boys have innovated in sound, in how bands relate to fans, it is time that a better, functional, transparent, distributed ticket queue system is implemented and used. --
  • Slam4
    9 years 7 months ago
    Fare thee well
    I wonder how all these negative comments would tail if the unhappy people got tickets. What has happened? Too bad we've become so spoiled w our Palm pilots and laptops. Long ago there was "only mail in". Don't be angry w the band! We live in a free inter price situation. We too are all responsible. Let's not throw poison in the wind for those who are going.
  • Klangstone
    9 years 7 months ago
    @Spencergp68
    You selling?
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17 years 6 months
Submitted by Jonathan Lane on
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<? // pull in news from "50th Anniversary" feature type taxonomy $news = views_embed_view('story_lists', 'block_50news'); echo $news; ?>

Grateful Dead Original Members Add Two Dates To Final Concerts

April 10, 2015

The original members of Grateful Dead have announced two additional shows at Levi’s Stadium in Santa Clara, California on June 27th and 28th, as part of their “Fare Thee Well: Celebrating 50 Years of Grateful Dead” run. Along with the three shows at Chicago's Soldier Field on July 3rd, 4th, and 5th, the run will mark the original members' last-ever performances toget

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15 years 11 months

Submitted by fourwindsblow on Tue, 02/10/2015 - 05:59

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Opener 'Golden Road'Closer 'Brokedown'->'WBYGN'
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15 years 8 months

Submitted by estimated-eyes on Tue, 02/10/2015 - 06:13

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I am sticking with my original last song call of Ripple with Robert Hunter on guitar and vocals. End on a high note-- I can see the smiles of 70k people in attendance already. OK, thanks for posting that Phil and Friends video. I like this year-by-year show thing he is doing. Listening to the Dark Star from 1969 show now and this captures it better than anything I have ever heard. It makes me appreciate how much the gear can change the sound. They are using gear from each era to best capture the original sound and they have achieved wonders here. Beautiful stuff.
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15 years 8 months

Submitted by DeadAnt on Tue, 02/10/2015 - 06:18

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Last thing will be Phils donor rap! I imagine something like this 6-21-80 show on sunday. Minus the OMSN of course and some other tweaks. And yes of course its all good, but guessing is fun as heck!Revisiting 6-21-1980 today. Come and join me. Twinkle twinkle little keyboard player, how I wonder where you are. Peace, health, safety, fulfillment to each and all out there, be good, be well. Love love love!
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9 years 11 months

Submitted by gdtrfb101 on Tue, 02/10/2015 - 06:29

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How about a Round and Round>Gdtrfb...With Donna and Bobby going back and forth Reminiscent of the late 70s......I know just a dream of mine.....Peace Ya'll
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15 years 8 months

Submitted by DeadAnt on Tue, 02/10/2015 - 07:01

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Wow....yes please. Ripple with Hunter would be ridiculously awesome, poignant. Goose bumps.
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15 years 11 months

Submitted by unkle sam on Tue, 02/10/2015 - 07:18

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The last song will be "Money, Money""We want money, what we want, we want your money, what we want, we want all your money, what we want....." or "Ship of Fools" "I won't slave for beggars wage, but I like me some gold and jewels..... I agree to disagree, and in the middle of all of this silliness, I agree to be silly also. Too bad some can't see the forest for the trees. The pranks on you
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14 years 8 months

Submitted by stoltzfus on Tue, 02/10/2015 - 08:29

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and Jerry said, "the GD came out of the Acid Tests" or something to that effect. maybe they'll go out like the Acid Tests. Three great (grate) big Acid Tests. "Storekeeper, doses for everyone!" The Great Uber-Prank. Meanwhile, it's February 10, 2015. Onward, Deadhead soldiers, marching at a show.
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17 years 3 months

Submitted by corvette1982 on Tue, 02/10/2015 - 11:00

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Out of curiousity, has anyone received confirmation that their money order was cashed / processed? While I continue to check on the USPS site each day, I am guessing that they will not be cashed until after February 28th....
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13 years 10 months

Submitted by Gratefuldan5 on Tue, 02/10/2015 - 11:16

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The lucky ones will be notified via email in early march with tickets to arrive sporadically over the course of the following months in order to go undetected to swindlers looking to score your seats from your mailboxes. Nothing this mail order is the same except for GDTS
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17 years 3 months

Submitted by corvette1982 on Tue, 02/10/2015 - 11:24

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I hope the notifications come before early March so that I know if I am hitting the refresh button on Ticketmaster on 2/28! lol
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14 years 8 months

Submitted by THE-11 on Tue, 02/10/2015 - 12:26

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EVEN MY POSTS ARE GETTING REJECTED......JEEEEEEZ
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17 years 3 months

Submitted by giantnerd on Tue, 02/10/2015 - 12:42

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I wonder if GDTS will give us an update on the progress they are making. I hope they do!!!
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9 years 7 months

Submitted by fap5qyahoo.com on Tue, 02/10/2015 - 12:55

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CID entertainment emailed me back that the rejections should be all delivered by the VIP/Travel package online sale on the 27th.
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9 years 8 months

Submitted by TCarr on Tue, 02/10/2015 - 14:27

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Just an FYI... VH1 Classics is showing the Saturday Night Live from 11/11/1978, with the Grateful Dead, on Thursday 02/12/2015 at 10PM (at least it is at 10PM on my DirecTV guide in Los Angeles, DirecTV channel 337). Enjoy.
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9 years 7 months

Submitted by Bozwald on Tue, 02/10/2015 - 14:33

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So it is possible to have the VIP and Ticketmaster sale come and go before I know if I was lucky enough to get any Mail Order tickets? I honestly think I am more confused after reading some of these posts than I was before I read them
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12 years 8 months

Submitted by boo-cat on Tue, 02/10/2015 - 15:20

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How bout a cover of CSN&Y's 'Chicago' to open... ;p'We can change the world, rearrange he world...'
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12 years 8 months

Submitted by boo-cat on Tue, 02/10/2015 - 15:20

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How bout a cover of CSN&Y's 'Chicago' to open... ;p'We can change the world, rearrange he world...'
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17 years 3 months

Submitted by Deadicated on Tue, 02/10/2015 - 15:54

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Yes, "Ripple" with Hunter, but throw in Jerry's old Buddy David Grisman.
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9 years 8 months

Submitted by summerb1971 on Tue, 02/10/2015 - 16:34

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As much as I prepared myself for the rejection letter, it hurt even more just seeing it sitting there in my mailbox. I wonder who the hell is actually getting tickets? Going to Chi Town anyway...will be a blast!!!
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9 years 8 months

Submitted by esvbbv on Tue, 02/10/2015 - 16:40

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@TCarrThanks for the tip. East coast time is 1 AM Friday morning. I have not seen this clip since original air date. Always nice to see the boys on commercial TV. Still waiting and chilling in NYC........ The Dream Continues.......
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9 years 7 months

Submitted by Kavorka on Tue, 02/10/2015 - 17:54

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No way, CSNY's 'Chicago.' I don't think there will be many covers that weren't staples from GD tour. If I was going to throw out an unconventional cover for the opner, I'd go with "Hello Old Friend" by Clapton. If I had to bet on an opener... Jack Straw would be smart money with Touch of Grey not being a bad choice.
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14 years 8 months

Submitted by stoltzfus on Tue, 02/10/2015 - 22:17

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https://www.youtube.com/watch?v=PPN3KTtrnZM (dude hears GD music) I want to buy some tickets certainly sir Bring forth a Friday ticket, my good man. Fresh out. Saturday midfield? no. Sunday Golden Circle? no. lower stands? no, we don't get much demand for that. any rear of stadium, last row, partial stage obstruction? nnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnno. Do you, in fact, have any tickets to sell? No.
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9 years 8 months

Submitted by johnqfitz on Tue, 02/10/2015 - 19:53

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Thsnks
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17 years 2 months

Submitted by mkav on Tue, 02/10/2015 - 19:58

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I'm going with obvious...and get the crowd moving early...the music never stopped. might be more fitting as a closer to first set but I would open with it.encore first night: heavens door. so many good options I don't really care as long as I get tix to go! NFA as last song last set with bid you good night as encore.
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15 years 11 months

Submitted by BretKman on Tue, 02/10/2015 - 20:56

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i cannot freaking believe this. i jump through hoops, 2 stamps, 2 number 10 envelopes, each night hand written on the envelope, who does this, but just as i have since the 80's, this time who can find freaking 3 x 5 cards anymore, name in upper left hand corner, is that the very top left corner or just kinda on the top left, six (6) freaking separate mail orders in case one night is sold out, hand canceled on the first day eligible, for all three shows in chicago and oh, sorry, overwhelming response, here's your money orders back. oh really, what did you have only 500 tickets per show, a thousand? unfreakingbelievable, i am so disappointed in you GDTSTOO
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9 years 8 months

Submitted by Velveteen on Wed, 02/11/2015 - 08:23

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this is so weir-d. waiting every day, hoping the mail box is empty. It's crunch time now. 13 days of possible mail until probable score... Not a big fan of Pink
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11 years 8 months

Submitted by Playn_nMy_Band on Wed, 02/11/2015 - 08:47

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Guy on Dead Facebook page has a screen shot of GDTSTOO telling him they were starting. His Western Union had been cashed! Lucky duck.
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9 years 8 months

Submitted by Velveteen on Wed, 02/11/2015 - 08:53

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Real Mail orders being cashed... Let's hear more good news...
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17 years 1 month

Submitted by jbass77bc on Wed, 02/11/2015 - 09:12

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Any chance Branford Marsalis will make an appearance at Fare Thee Well? In my opinion, he was the best guest they ever had sit in with them. I love the man's playing and think his style meshed oh so well with the band's music. Having Branford show up for a night would be amazing IMHO. (~);} -BC
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Submitted by Playn_nMy_Band on Wed, 02/11/2015 - 09:16

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I was there. Pouring rain that day, but what a night inside! Branford was amazing, and it was my first live Dark Star.
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9 years 8 months

Submitted by Velveteen on Wed, 02/11/2015 - 09:24

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Branford came out. Not quite like 90 Nassua (those recording are some of the best I've heard), but it was quite the treat. I can see him coming out for an Eyes, or Bird Song.
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9 years 7 months

Submitted by tcf1826 on Wed, 02/11/2015 - 09:32

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Where's this supposed "Guy on Dead Facebook page has a screen shot of GDTSTOO telling him they were starting. His Western Union had been cashed! Lucky duck." I want proof
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16 years 7 months

Submitted by rsp76 on Wed, 02/11/2015 - 09:34

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I received my rejection two days ago in CA. How can you get mad at or blame GDTSTOO for that? You can't. If they get 60,000 envelopes they can't possibly have time to play favorites and sort through who they want to receive tickets and who they would like to reject. I am positive it is purely random...and the odds weren't with me.
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9 years 8 months

Submitted by Velveteen on Wed, 02/11/2015 - 09:34

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Yea. Let's bring him in for questioning... Is he with the Union?? Polygraph...
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11 years 8 months

Submitted by Playn_nMy_Band on Wed, 02/11/2015 - 09:39

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Go to Grateful Dead Facebook page, click on Posts to Page, keep scrolling down and clicking on 'see more stories' until you get to 14 hours ago from now. Then click on the comments box for that thread. It's there.
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9 years 8 months

Submitted by Velveteen on Wed, 02/11/2015 - 09:42

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I saw it. Man, that really bring some hope here. I like it. Thanks
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Submitted by randyaronov on Wed, 02/11/2015 - 10:20

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you are so right. It's completly random. I don't think art work matters either. Some will hit the lottery and some will not.
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9 years 10 months

Submitted by terrapinstationed on Wed, 02/11/2015 - 10:30

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but all I need is a miracle!!! Hoping to score some kind space in chicago and I believe a revival of "If I Had The World To Give" would be a grate final encore....or Ripple
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17 years 3 months

Submitted by deadone on Wed, 02/11/2015 - 11:27

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Getting that letter was like a kick in the balls. I know GDTSTOO got swamped, etc. but been ordering almost exclusively through them for virtually every Dead related show in the past 25-30 years...was hoping that might count for something...maybe a database of frequent customers? Between die-hard GD fans, Phish fans, and newbies/curiosity seekers who've never been to a Dead show, the odds were against most of us. Gen pub is going to sell out in 5 minutes. Scalpers are already dancin' in the streets.
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Submitted by ukcats on Wed, 02/11/2015 - 12:46

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Looks pretty legit to me