30 Trips Around The Sun Box & Digital USB

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September 4, 2015 - 10:38am

7,852 replies

admin

Joined:
March 9, 2007

"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
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November 26, 2015 - 5:55am

#951

takimoto

Joined:
April 12, 2014

Weir histrionics

Agree with earlier posts., I don't know why someone back in the day didn't awake him to how lousy that sounded? Nevertheless, he does sound much better in recent years as he has gone back to just singing. I am very much enjoying every incarnation of post jerry bands. The playing to me is really good and to me better than some of the inconsistent shows of 80's and 90's. Happy thanksgiving all. I'm an hour from where pilgrims landed. Just saw a pbs special on pilgrims. They really had some nuts to do what they did.
November 25, 2015 - 11:51pm

#952

prafter

Joined:
January 5, 2008

Following Instructions

Just crossed Boxzilla's '83 show off the listened to list. I will take your most excellent advice and break out 1970(back in a few)...a highlight show amongst many highlights. 30 Trips is a dumping ground of riches from the Vault and 1970 is a peak...rivals Harpur...just a joyous celebration of the groove
November 25, 2015 - 11:36pm

#953

Vguy72

Joined:
June 29, 2007

Highlight Alert!....

....if you have that glorious box, open it up, pull out 1970, spin disc 1 track 6, pack a bowl, and let Pig & the boyz tell you about a man's world. Careful. It's been known to reach out and grab ya by the collar and shake yer bones....wow....primal indeed. Like I said. Highlight. Wow! ....edit. Yeah, I said I was gonna revisit Dijon, but this damn box spoils me. My compass swung away a few degrees. Landed in the bay area. Could be worse I guess....
November 25, 2015 - 8:27pm

#954

Vguy72

Joined:
June 29, 2007

Revisited the 1991 MSG 30 trip....

....yeah. This is the kind of Dead I like. At least at this moment. My Stealie compass points to many directions. Tomorrow I have my eye on that Dijon show....I recall it being....French
November 25, 2015 - 2:14pm

#955

KeithFan2112

Joined:
August 6, 2014

rbmunkin - I Give Them To '78

I also have a hard time with anything past the 70s, but really I would say 78 has some stuff I wouldn't want to be without. There are a lot of shows I enjoy in 78 (DP 18, DaP 7 & 15). I also love The Closing of Winterland. While I really dig those three releases from the Spring that I just mentioned, they are more or less the same batch of songs that were being performed with regular virtuosity in 77. The 12/31/78 show is a great performance that sounds great (multi-track) and has some new tunes: Stagger Lee, I Need A Miracle, and From The Heart Of Me, plus the Return Of Dark Star. And to be honest, I like a lot of the Egypt stuff. I don't think the Stagger Lee and Miracle are as quite as good as Winterland, but they're respectable. What is worth the price of admission from Egypt: Jack Straw (great jam and climax, everyone seems to be in tune) New Minglewood Blues (really cool slower version - I can actually keep up with what he's singing, and yes, women DO start looking good after a couple shots of whiskey. Nice barroom piano from Keith throughout) Candyman (nice version with nice tremolo solo from Jerry) Stagger Lee and I Need A Miracle (respectable versions, just not the monsters that we get on The Closing of Winterland) Deal (this was my favorite post-hiatus version for awhile, then DaP 15 was released - Donna sings her ass off good at the end, just like the DaP 15 rendition) Fire On The Mountain (it's biggest crime is being separated from Scarlet Begonias. Nice long version with some extended jamming at the end, a Phil Zone spectacular) Iko Iko (Love it. As good as 5/15/77 and 11/4/77) Shakedown Street (the crown jewel of this release - only official release of Shakedown Street with the Godchauxs. Maybe I had too much too fast.) The Bonus Disc has some cool songs on it, but the performances are little bit loose. And the sound is great throughout, multi-track madness. And of course Keith is the star :) I'm trying to get better acquainted with Road Trips '78. I've only listened to it a few times, and my first impressions are that the sound is not great, and that the performance is a little loose. I also prefer the non-slide Bob Weir of '78. The only time I recall that it bolstered a song is Stagger Lee from 12/31, and with all of the guests present that night, I wouldn't be surprised if it wasn't him. And don't forget - it's only in '78 that Estimated Prophet truly comes into its own, as Jerry's early solo has been extended from 20 seconds to 2 minutes. Dick's Picks 18 is the place to go for Estimated BOAT (although DaP 15 is a close runner up). Happy Thanksgiving all you Dead Turkeys
November 25, 2015 - 11:36am

#956

rbmunkin

Joined:
February 24, 2009

1970 Winterland

Agree about The Other One. Wow. I still like the Harper College one better, but they are neck and neck.This is my kind of Dead, which is why I have trouble with anything after 1977. Not a jot of Dead past that is anything like this. Very little from 71-77 is either, but there are at least many good points there. So that explains a bit why I'm critical of the Dead past 77 - it just depends it seems to me on what kind of Deadhead one is. I'm into their acid test roots. This kind of The Other One is how I compare anything else they do. So it's a high water mark for sure! I'm just not a "Hell in a Bucket" kind of guy.
November 25, 2015 - 11:12am

#957

KeithFan2112

Joined:
August 6, 2014

1970 Winterland

I also really love this Winterland show. What is it about 30 Trips 1970? Oh, I'm glad you asked. Start with the sound, it's probably the best audio representation from the year. But once you get past that, it's hot hot hot, right out of the starting gate. Highlights for me: Cold Rain & Snow, and this one is the best version I've heard from the '69/'70 years. I imagine this is a tough song to get a great two-track mix down on, because of the harmony vocals. Most two-track mixes are left victim to an unbalanced soundboard (think Thelma), but this one is just exactly right....heh! Very solid China Cat Sunrider that also has great sounding backup vocals. Blistering guitar work from Bobby and Jerry on Technical Difficulties. Pigpen blows the door down like the Big Bad Wolf on Man's World. Wow, do yourself a favor... Candyman is worth the price of admission. Who invited the Allman Brothers anyway? Crypticals, Jam, and The Other One - I am going to quote my bestest Dead Head buddy. This is what he had to say: "....I switched it up to Winterland 70, and then I got put in the replay mode. I got hit by the best that's it for the other one that I have ever heard. So I played CD 1, then CD 2. Again, again, and again. It's been like this all week...." Dancing in the Streets - TIGHTEN UP. Fantastic jam vehicle. Great primal Lovelight to close the show, with just enough NFA. They were really captured in their Primal glory on this one.
November 25, 2015 - 9:21am

#958

hbob1995

Joined:
June 26, 2007

1970 Winterland & Foghat

I just listened again, twice, to the 30 Trips show from 1970. All I can say is that the second disc is awesome! Highlights for me are the "Jam" and the "Dancin" which goes to a different place then usual. Great stuff. I have yet to find a Trip that is not excellent. Lovin' them all. I agree with Unkle Sam. The early Foghat is tremendous. When I was in college these first couple of albums got lots of play, especially when we were pulling all nighters, which was way more often then you would think! Back then classes were only a small part of my college experience. Guess I still pay for that today but boy did I have enough fun for several life times! Rock on
November 25, 2015 - 8:36am

#959

unkle sam

Joined:
October 3, 2008

Fogget

You guys are missing the best that that band had to offer when you don't listen to the first album, simply entitled "Foghat" or the second album, with the rock and the roll on the cover. Funny story, when that second album came out a friend of mine asked me "what is that on the front cover, a stone and a biscuit?' lol, when I told him it was a rock and a roll, he had a puzzled look on his face for about a second, then he got it and laughed out loud. Listened to both of these many times in my travels about the country back in the early seventies, it was great driving music. As far as the usb, don't cancel, wait till it ships, then ask for a refund and keep the product, after all this, you deserve it.
November 25, 2015 - 8:29am

#960

boblopes

Joined:
January 13, 2009

my take on the whole delay debacle

Since there was a delay in both products, I figured it was something common to both. I thought from the beginning, it was something as simple as the typical 1 or 2 second pause between songs. When they were QA'n song to song, they did not notice this, but when they played an entire cd, it was apparent. They checked the all the files and saw that it happened on all formats. Since the CD box had one set of files to be fixed with 6500 orders to fill and Bolt had double the amount of files to fix (HD & mp3) with only 800 orders to fill, they corrected the boxset first. Compound this with the big 50th celebration and all the other projects in the works and fitting the rework in Rhino's existing schedule (or who their vendors schedule), these timelines got bumped out big time, but rhino did not want other unrelated projects to get delayed. This is all speculation on my part. If they knew the delay was going to be pushed out significantly for the Bolt, the should've waited on charging customers. But if they had done that, the Bolt purchasers would've been upset they were excluded from the streaming. It was a no win situation from dead.net, but they made it a lot worse with their lack of communication. People waiting for the Bolt should be pissed and rightfully so.

John Perry Barlow

John Perry Barlow

Forums

Dead Store Products

"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

Order Freeze

I spoke with customer service. She said they have the I.T. guys there now and are working to get it resolved. Best she could do was get my email address and let me know if it went through. :( Really helpful though :)

The Website has Crashed....

....I've gotten a similar "spinning" notification that the 30 Trips Box order is being processed, please wait....then nothing happens....but when I check my credit card online, it notes this charge is pending. I discussed this with customer service; the nice lady noted that indeed this has been happening and it was the result of the website crashing due to this activity and all of us wanting to get our hands on the box at the same time. The nice lady noted that just because my card has a pending charge, this DOES NOT mean I actually purchased it; in fact, she said unless I receive an email confirmation, consider it NOT ordered! She said a call back to GD Customer Service once it is back up and running will remove the erroneous pending charges. She DID NOT say, however, when this would be remedied online, only to keep checking back later in the day or tomorrow. So, unfortunately, anyone who gets the spinning NON confirmation, we're out of luck until an actual email confirmation is received.

Greetings Earthlings!

Must say I like this release. I've purchased every official release almost as a matter of conscience given all the free music the boys gifted us with. Not always pleased, but, if only as an investment, I could get a great return selling things on ebay, etc. Here is my question if someone in authoritie can answer: is the $799 immediately scooped from account, or is it not charged until it is close to ship date? Trying to remember from the Fillmore 69 Box and E72 Box, but can't. Thanks! Davey Concepcion for Hall of Fame. It's time. Scott

Teaming up

Ok - who here wants to hear everything in full quality FLAC? 24/96 is on the USB chip. This box set is pretty ridiculously priced, but what if chipped in (as suggested earlier in the thread) and got the USB chip?

Happy 50th

My lifetime Dead budget was surpassed a few years back (circa mid-2012), but hope you all enjoy this new monster. Sounds pretty cool. Still got plenty I haven't even listened to once, so seems like a good year to get around to changing that situation at least. 8*P

need help

Cannot order! My "order is being processed" now for about half an hour. Just waiting and waiting and waiting and don't know what to do ... can someone please help me!

Amos Moses

Fact. That is how it always works with the pre-sales and box sets

DJMac520

Many thanks and much appreciated. This will be easier to explain to the wife that way. Famous last words...

MSG '91

Doesn't everybody have soundboards of the 9/10/91 Branford show? (Which still isn't as good as 3/29 year earlier). Would prefer 4/1 Greensboro or 6/17 Giants or 3/21 with the great stir it up jam...Ahh, the complaining starts....

Did anyone actually place an order?

Did anyone's order actually go through?

That old same thing...The

That old same thing...The wheel is turning and can't hold an order. Called customer service. IT problems and advising folks not to try ordering. Will take your name and number and call you back when everything is working again. Guy said there was still plenty of sets available. Yeah cuz nobody can get through!

One thing not being discussed yet is the release of

10-26-89 and that incredibly darkest of Dark Stars on a very dosed last night of tour in Miami. The fact that this show and THAT Dark Star is getting the official treatment is positively giddy.

same old, same old

IT problems, don't try ordering now. "Yeah, but it could sell out-I GOTTA ORDER" And the wheel keeps turning in deadhead land, functioning more or less as efficiently as it ever has..

My order processed, took a while...

My order did process and I have the confirmation page printed out and the email to prove it! I ordered right at 10AM when I first saw it announced. Took a while, thought it wouldn't go through but it eventually did. Of course my wait was only an agonizing 7-8 minutes or so. And to answer the oft asked question - your credit card will NOT be charged until the box ships. Now, how to raise that kind of cash by mid-September. Anyone need some blood or plasma? Slightly used kidney?

IMPORTANT!!!

Make sure your confirmation email has a "Order Number".

Mr. Jack Straw

Based on the authorization holds, I may have ordered 7 box sets. Then again, I may have none.

My credit card said it is

My credit card said it is processing the order. But yeah, the wheel just kept turning and no confirmation email.

Quick draw

Just looked at my email box and saw that my order confirmation came in an hour and a half before the bulletin notice that this was going on sale. Sometimes its good to have a desk job!

Justification

Hmm: $700 for 30 shows = $23 per show release. With that math, it's not really an inflated price to pay, nor really a deal. Just too much at one time for most. I would assume most of us have the Dave's picks subscription which is $25 per show (and less "limited edition") or drool worthy than this package. I suppose the even rarer USB justifies it's same cost as the cd's, but yes I would have thought that would have been cheaper. Put me in the camp that has the significant others that would kill them if this was purchased. Final thoughts: Cool product and tribute to a great band/legacy. I also like the 4-cd set, that will sort of be like a So Many Roads part 2. Thanks for all of your efforts Dave! Do you really have to buy your own box!?

The people who designed this

The people who designed this site ate an ounce of shrooms during the planning, design, and implementation phases. A professional commerce site that can't handle a few thousand simultaneous orders? Seriously? Outsource the ordering process if you can't do it right.

DJMac520

Ouch. Or, maybe, sorry. Which, in either case, damn.

Amos Moses

I don't yet have a confirmation email, so I am guessing none went through. Customer Service said they can clean it up for me if it was ordered multiple times. Though I may actually keep one USB and one Box if that was the case.

It all makes sense...

...when you realize that the thing powering the online ordering process is that half-turtle, half-VW van creature. He's grown tired in his ripe old age. And yeah, for what it's worth, my wife will probably flip..no, no probably about it...flip, when she finds out, but what I have come up with in my afternoon genius session is that I will explain it this way...honey, for the next three months or so, I will not buy a single thing. Sound good?

I received a confirmation email!

I feel very lucky, after waiting for over an hour and 45 minutes (Your order is being processed, please wait) I finally received an order confirmation email. The box set will serve as an expensive consolation prize for not scoring tickets to any of the shows in Chicago. Not Fade Away!

Confirmation

Mine indeed went through with no problems,but that was about 9:30 MT.Confimation e-mail was almost instant. Hang in there folks! :)

DeadHead Director...

...a very good consolation prize and a good way to look at it. Which gives us all another possible explanation for our better halves...that we are actually SAVING money since we're not buying concert tickets (like the ones in Santa Clara are currently going for for instance). With this sound reasoning, we can't lose. I love it when a plan comes together.

Processing problems

I've emailed Customer services as no sign of order confirmation. Frankly they need to confirm the precise status of orders - the idea that they may have multiple orders (or not) with multiple charges (or not) lurking around waiting to go on your credit card is not very encouraging. I don't mind re-ordering if the original order did not go through and no charges were made but I am not going to risk it only to find multiple charges on my card later in the year.

1991

Yeah I agree that 9/10/91 was not the best 91 pick. It has the guest appeal but other shows from the year standout more to me performance wise. The set list doesn't compare well at all but the performance on 9/14/91, for example, is superior. 6/17 and 4/1 compare well on both fronts. The up shot of course is that we can look forward to those to be released some other time perhaps. Signed - another picky dead head.

Be creative and resourceful, people!

The clouds have parted and the Holy Grail emerges! Not even a moment's hesitation for me to pull out my credit card for this one. I've been prepared for this moment for months. The signs have been in place for a massive release all year. Many have said they squirreled away $500 bucks in anticipation of a release of this scale. Smart. But many others are shocked that there's a dreamboat product sitting in front of us for $700?! Sheesh... Color me unsympathetic. Sure, it's a lot of coin, but If you want this badly enough, you will find a way to make it happen! For instance... I have several friends that have been debating with me what the set would look like and its scale. We closed in on a Betty Box or a career-spanning Box, each with 50+ discs. We talked about sharing the cost of the box, with the person that orders it up front (and shoulders the debt and pays for shipping, that would be me) getting to keep the physical box and its documentation. Then, we pass around the discs for each to rip in whatever format we're interested in. Lastly, we'll have a lottery to determine who gets to keep the CDs from each show. We will draw for the picking order and take turns choosing shows, one at a time, until they are all divvied. Each of us gets all the music and 1/4 of the CDs for under $200. And each of us gets to read the documentation that comes with it at least once (which is all I need). For those that are bummed you can't buy individual shows, HAVE NO FEAR! It seems pretty obvious to me, given the iTunes listing this morning, that the system will be set up to sell shows, and even SONGS, individually on iTunes once the boxes are sold out. If you want the cynical justification... don't you think they'd make a lot more money by making a la carte offerings after the box is sold out? Hell yeah. As for the negativity swirling here, let's keep this in perspective. This is a very special thing the Dead world is doing for us. Less than $10 per disc. Demonizing TPTB as a money grabbing corporation out of touch with its fanbase, calling anyone who can afford this set a yuppy, and best of all, comparing GD management to the Koch brothers (REALLY, Pat fox?)... sour grapes. Another positive I get from this set is that two other suspicions for this box are still open to being tapped in the future. Namely, I see returned Betty tapes being released, and the '77 fan in me holds out hope for a second May '77 Box in the future. If there's one thing the Grateful Dead have taught me over the years, it's to be GRATEFUL. I, for one, am extraordinarily grateful that a band that has not performed in 20 years continues to feed me with wonderful memories and to keep the band relevant and vital in my life. Thank you to everyone that put hard work into making this and every release happen!

9-10-91

That might not even be the best pick from the first third of the MSG 1991 run.

@ Amos Moses

Yeah, that's the ticket! Tell the wife you saved money by buying this box! Thanks.Certainly sounds like Dead Head logic to me. Rock on

Uh-Oh

Probably only stating the obvious here- But if an order didn't go through, then how is the credit card charged? So, no confirmation email, no order number, but at least I was charged for it. There, I feel so much better about this. Ha.

hbob1995...

...for sure. I just have to craft a clever, witty comeback by her that we could have traveled to [enter destination here] for that amount. Not sure she will buy into the "hey, if we just play these discs and close our eyes we will be traveling" reasoning. Ah well, at least I'll be in good company.

Colossal Screw Ups

Multiple charges to my debit account that they now can't even release back to my bank.

5-3-86

Hah, finally a show from an underrated year everyone thinks is the worst. I remember it well, Phil steps up to the mike before the encore and says something like... "Bobby's strings are broken, Jerry's amp is blown and my mind's blown! So we'll see you tomorrow." The next day they played One More Saturday Night, with Bobby saying they'll start with last night's encore.

Less Demand

I'll pass and leave it open for 6500 others. We all know what these guys are capable of. No need to prove it with a single monster release. Prolonged suspense is a good thing. I would have preferred the remastered shows released at 1 per every 12 days throughout the year. Or 2-3 month. $23.- $30. each with the same art work for ease of packaging. Take what you want and leave rest.Striking while the interest is high. Enjoy to those that grab it.

Zuck,

Per Customer Service, the charge is just a hold, and will disappear. IF YOU DO NOT HAVE AN EMAIL YOU DON'T HAVE AN ORDER. Sorry to shout, but want to make sure people read this.

2 Charges - No Confirmation

I don't know what to do now.I have two pending charges on my Amex card and no confirmation from dead.net.

KeithFan2112

Please tell me you clicked "submit order" 4x. I am about to pull the trigger on this, but have only been holding off in light of the problems people are mentioning. And, although I have no detailed knowledge on how this works, I don't think it's an actual charge, but just an authorization, which will drop off after a period of time. I don't think we are able to use PayPal or any type of debit cards for this one...if so, then I really feel for those with multiple "authorizations."

'being processed" But is it, really, GDM?

So if I'm getting that "your order is being processed, please wait" for over twenty minutes now in my one browser window, does it eventually go through? Don't want try again and be charged more than once and then have to deal with calling them.

Mr. Jack Straw

Per customer service, you MAY still have an order even without an email because the crash of the server prevented all from getting processed and emails. While those who have an email do have an Order, it is possible those without (at this point in time) an email MAY still have a processed order once the cybersmoke clears.

Not to state another obvious

Not to state another obvious issue, but if the processing system is down WTF are they still allowing people to put orders in......

My Cart is Empty

When I click on "ADD TO CART" for either the box set or USB nothing gets added to my cart! Is this a symptom of "the system is down" or "sold out"? I'm thinking the former. Also, Beethoven on the phone is nice!

DJMac

The fact that they're giving us completely different information doesn't bode well.

maybe another obvious

Customer Service said not to close your browser window.

No it does not Mr. Jack

No it does not Mr. Jack Straw. No it does not.

Never, ever, ever, close the

Never, ever, ever, close the browser window or you get no boxed set. Signed, the customer service people who probably have no clue what they are talking about.

My Cart is Empty

How long have people waited?

I've been processing for over an hour.

KBAR

kbar, there is no use putting an order in, you are going to get a preauth on your card and no order to show for it. Hopefully they have taken action to prevent ordering. Boxes can't be sold out because the system has been down since right after the email went out. Mr. Jack Straw, I have 3 windows processing, one has been going for 3 hours. The others for less, no luck with a confirmation on any, and I closed 1 window for good measure. Up to 3000 in preauths now....

product sku

081227955892