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    "When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

    We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

    The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

    The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

    The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

    Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

    (Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

    ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
    Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

    *Helpful hints for using your USB:

    Running the 30 Trips Player / Reader program:
    On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
    On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

    Viewing the digital book:
    You can either view it within the program that comes on the drive, or by opening the PDF directly.

    To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

    Importing music into iTunes and other library programs:
    When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
    PDF
    Text

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  • floridabobaloo
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    Seminole Steve
    Let's hear it for F L A
  • SeminoleSteve
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    1980 in Lakeland
    My profile picture is from this,show. Think I got a tshirt with the Dead Ahead pict. Tampa, Daytona, Reddick, Micanopy and Orlando friends along. Great show. I've got the Jester shirt on.
  • floridabobaloo
    Joined:
    Howdy Mr Jack Straw
    I think Mina's post was implying a travisity in regard to the ravage that drugs brought on the band. Maybe the music isn't to his liking, but the point that Jerry could be with us in Chicago this weekend, but isn't, is the product of bad choices.Writing on these boards can be a difficult way to make ones point. I could be wrong, but that's what I got from it. Cheers to all. 3 shows left, wow.
  • Mr. Jack Straw
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    Wow, Minas
    I'm a '68-'77 guy, and we're all entitled to our opinion, but maybe "travesty" is a bit of hyperbole? Spring '90 might not be a "just exactly perfect" tour, but it's definitely the best run since Summer '85, and possibly since Spring '78. 3/24/90 is an all-time show, and there are some seriously great moments to be had in 3/16, 3/22, 3/29, 3/30, and 4/1. One can definitely hear Jerry's decline from '77 on (with mini-revivals sprinkled throughout), but I don't think even '95 is a "travesty". It's just not as good as '90, which isn't as good as '77, which isn't as good as '74, and so on. I agree that FW69 and E72 are THE releases so far, but you can't listen to 26 shows for the rest of your life. Try Spring '90 again. It's still better than anything without Jerry on it, and you may be surprised. At the very least, it keeps the REALLY good stuff ('72-'74) from getting stale.
  • 4evergr8ful
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    Joined:
    Tonight's opener
    For some reason I'm thinking shakedown or help/slip frank opener, help/slip possibly to start 2nd set If not 1st
  • Nanno-1974
    Joined:
    Ugh
    Please ignore my previous post. My careless arse posted my guess to the entire board. I guess I'm disqualified (although confident in my guess). Y'all enjoy Chicago this weekend!
  • Nanno-1974
    Joined:
    Guests
    Hi bolo24, I'm late to the game of guessing guest appearances for this weekend, but what the hay. Guests = 2 First Guest = David Nelson I noticed weeks ago that NRPS are playing in Chicago this weekend, with a late show time each night. By the way, I (we) enjoy the clues you provide regarding the upcoming Dave's Picks releases. Do you mind giving us a clue for Dave's Picks 15 once the '50th Anniversary' weekend hoopla quiets down? Gracias muchas! -Andy
  • fourwindsblow
    Joined:
    30 years
    Thirty years of rapture.
  • Abilene AL
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    Joined:
    All the years combine ...
    I've come to appreciate the band's 30 year journey as one long trip with many peak experiences. I can't quite wrap my head around a favorite era, but rather acknowledge there were some consistently strong years, show in, show out. Sort of like that roller coaster ride where the car slowly climbs upwards out of the gate, you just know you're going to enjoy the ride. 1967, peaking with the thrill of the initial rush, release and momentum that carried them through to '71 when they began a second ascent. Climbing to another mountain peak 1972, running in full tight jam-mode through '74. For me, another peak around 1977 although shorter and not quite as brilliant. Then some new sparks with Brent and the acoustic sets in '80. Must have dropped a second hit early 1987 which initiated a second-wave that spiraled upwards to space, gaining speed and transcending time through the Spring '90. After that it was all downhill from there, all-be-it a mostly soft landing. But looking back it really was all-good. I love this music!
  • ToddWCorey70
    Joined:
    Loser
    Loser from 3/24/90 simply SMOKES!
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"When we began discussing audio projects to commemorate the 50th anniversary of the Grateful Dead back in 2012, we knew we wanted to do something completely unprecedented. We could think of nothing more exciting or ambitious than a career-spanning overview of the band's live legacy focused on what best tells the story: complete concerts. Our first criterion was the very best live music to represent any given year in the band’s history. We wanted to make sure that there were not only the tent-pole shows that fans have been demanding for decades but also ones that are slightly more under the radar, but equally excellent. For those who listen to the entire box straight through, chronologically, the narrative of the Grateful Dead's live legacy will be seen as second to none in the pantheon of music history." - David Lemieux

We are more than pleased to announce the Grateful Dead's most ambitious release ever: 30 TRIPS AROUND THE SUN. Available as both an 80-disc boxed set and a custom lightning-bolt USB drive, the collection includes 30 unreleased live shows, one for each year the band was together from 1966 to 1995, along with one track from their earliest recording sessions in 1965. Packed with over 73 hours of music, both the boxed set and the USB drive will be individually numbered limited editions.

The 80-disc boxed set is individually numbered and limited to 6,500 copies, a nod to the band’s formation in 1965. Along with the CDs, it also includes a gold-colored 7-inch vinyl single which bookends the band’s career. The A-side is “Caution (Do Not Stop On Tracks)” from the band’s earliest recording session in 1965 with the B-side of the last song the band ever performed together live, “Box Of Rain” recorded during their final encore at Soldier Field in Chicago on July 9, 1995.

The box also comes with a 288-page book that features an extensive, career-spanning essay written by Nick Meriwether, who oversees the Dead archives at the University of California, Santa Cruz, along with special remembrances of the band submitted by fans. Also included is a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years.

The USB drive version* will be shaped like a gold lightning bolt with the Grateful Dead 50th anniversary logo engraved on the side. The drive includes all of the music from the collection in both FLAC (96/24) and MP3 formats and is an individually numbered limited edition of 1,000 copies. Digital version of the book also included on USB.

Shows will NOT be sold individually on CD. This release is sure to sell out quickly so pre-order your copy today and stick around as we will be revealing a mighty fine selection of music, art, and much, much more right here.

(Looking for a smaller 50th Anniversary commemorative keepsake? September 18th will see the release of a four-CD version of the collection titled 30 TRIPS AROUND THE SUN: THE DEFINITIVE LIVE STORY 1965-1995. More on that here.)

ROLLINGSTONE.COM SONG PREMIERE AND EXCLUSIVE DAVID LEMIEUX INTERVIEW
Head on over to Rollingstone.com for the very first listen of "Morning Dew" 9/18/87 Madison Square Garden, David Fricke's exclusive interview with archivist David Lemieux, and the reveal of 30 TRIPS AROUND THE SUN's '69 and '84 shows.

*Helpful hints for using your USB:

Running the 30 Trips Player / Reader program:
On Windows – Navigate to the USB drive and double click the PCStart.exe file to run.
On MacOS – Open the GD 30 Trips drive, and double click the MacStart to run.

Viewing the digital book:
You can either view it within the program that comes on the drive, or by opening the PDF directly.

To view the PDF, open the PDF folder on the drive and the USB_bk_spreads_08-31 file within. Selecting the option within your PDF reading application to view as a “single page” might be preferable to viewing as a continuous document.

Importing music into iTunes and other library programs:
When you import the songs from the USB into your library, the information used to identify the track will likely leave them sorted incorrectly. Please use the song list found here to re-number the songs for each show so that they playback in the correct order.
PDF
Text

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12 years 10 months
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9 days left to go until the SUPER DUPER BOX ships. So what time is Rhino going to take my money? I thought it would be gone by now.
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9 years 10 months
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I was thinking the same thing, Wiss. Dead.net hasn't charged my cc yet, either. In addition to being Payment Day, today is 9/09, the six-year anniversary of the release of the Beatles mono and stereo boxes.
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Those 2 picture of the exterior of the 30 Trips box are fine, but get tiring quite fast. Let's see what the interior of this box looks like, before this box lands on our doorsteps or maildrops.
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Geez, what's with the spate of hate for vinyl? Surely it takes more effort than the follow-on options, and I concede that it's subjective, but I'd invite anyone to come to my place and do a side-by-side comparison between vinyl, CD and whatever else. To me, there's no comparison and I'm willing to invest the time and money (and get up and flip the album every 18 or so minutes) if I'm in the mood for serious listening. That said, I also have a CD player and a few 160GB iPODs with uncompressed music. There's room for everything in audio-land, folks. No need to disparage old technology just 'cause it's old. To my old ears, vinyl is - and will likely always be - the best (you should hear the MSFL mono set of Beatles records I have!)
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10 years 3 months
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floridabobaloo, I have one of those Apple shaped Beatles USB's. Really amazing sound - I play it in the car and you can hear things you have never heard before on songs you have heard thousands of times. Only two problems with the USB: The Apple "Stem" is attached to the USB portion and a lot of people have lost theirs over the years - you have to be very gentle with it - that won't be a problem with the 30 Trips USB. The other problem is the White Album - since it is two records, each with an "A" side and a "B" side (no "C" or "D" side) you wind up with two songs as song 1, two songs as song 2, two songs as song 3, etc.when you load it on to a hard drive it truly corrupts the running order of the LP. I re-numbered everything and thought I had it right but when I went to play the album it reverted back to the two songs as 1, two songs as 2,.....Apparently I have neither the talent or authority to fix it. So my hard drive, which I play a lot more to avoid damage to the "Stem", goes: "Back in the USSR", "Birthday", "Dear Prudence", "Yer Blues",.....
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9 years 11 months
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Automaticslim, You have to use an MP3 tag editor to fix this. iTunes has one built in, you right click the song and click get info and it takes you to the screen where you can edit the metadata. I have seen your issue before, the problem is that MP3s have a "track number" and "disc number" field. It sounds like the track number is being used but not the disc number so it should just be a matter if going in and populating the disc number properly. I have had a lot of experience with this given all of the 3 disc dead releases. Final note is that a lot of players use the metadata (i.e. track number) and not the file name when sorting your songs for playback. This is why simply renumbering the files has no effect, it still sees 2 track 1s and without the disc number to further sort by it just plays them consecutively. Hope this helps.
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15 years 6 months
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so are they shipping today?? I know they're not but it would be nice if they did...I heard they have used tracking of a cd in the past via the net I remember a neil diamond title had that I know a lot of you are laughing but he must've been afraid of teenagers uploading and downloading his cd for free once someone else bought one...far as this box set goes I can see someone burning someone else a copy and what can you say...700$ a pop is for the rich or the very very loyal grateful dead fan who are willing to give blood work extra shifts and work 2nd and 3rd jobs for awhile...I see it this way for the people who are worried this is a limited edition and they have or will sell it out...life is limited we will not be here forever so don't worry about such things...when I get my box set no one will know about it I will keep it secret if someone knew what kind of a collector you are odds someone will break in and rob you.
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And here I thought we'd get through the anti-capitalist flamethrowing without anyone encouraging the idea of just stealing the music. Goes to show you don't ever know.
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17 years 3 months
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Some of the very people who were accused of being "Capitalist Stooges," happen to be the same people who PM'd me when I erroneously gave the impression I wasn't getting the Box. Their offers were universally kind and generous, and completely unprofitable to themselves - in the sense of capital. None of the "Communists" sent me any such messages. Thought it was worth mentioning.
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9 years 5 months
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Excellent article :) I'm not anti Vinyl, I have many thousands of records in storage, along with the analog system to play them. Records are a ritual I no longer have the time or space to enjoy. I like to listen to music in more than the 20 minute chunks allowed by lps. My post was that 10 years ago I read an article in a newspaper, the Wall St Journal, that interviewed a label big wig that stated it was their, the labels, intention to phase out CDs as a distribution media because they were the only method that allowed for an exact copy, which he called a "bootleg". It was the quote that stuck in my mind all these years. "Anyone with a PC has a bootlegging machine, no one has a record press in their basements". I found this strange as at the time, records were found at yard sales and flea markets, in collectors magazines or on the internet, but they were no longer being sold in stores and the old record shops were now Used CD stores. It seemed far fetched, but totally logical from a corporate point of view. That was when I started buying CDs the day they came out as I wanted a master I could make an exact copy from for my HD that I listen from. Now we have Vinyl as the hip the audiophile choice and CDs are closer to saved MP3s than the true audiophile releases they promised when they got everyone to buy the remasters on CDs of the records they already owned. Soon everything will be digital distribution and the players will no longer need to support non purchased files, because you can play your record on the record player. Again great article link, that has nothing to do with what I was talking about.
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Indie rock icons Dean Wareham and Ira Kaplan talk about the Grateful Dead's influence.
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Normally I wouldn't complain about this,but my bank account just increased by several hundred dollars.And it wasn't me. WTF? :) Crazy Fingers crossed :)
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9 years 3 months
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Nice post, would love to hear the Beatles in mono and do a side by side comparison. You are correct that is the only way to hear for sure. I just cannot at this point do that myself. But hey now, there is always the future.
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9 years 3 months
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hey thanks for the link. i can now forge in my memory the day they charged me for the box is the same day i finally heard that first caution recording, first day of them in the studio. just have never sought that out, now i cam glad i waited. makes 2015-09-09 something special in my memory. G
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10 years 1 month
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Can someone tell me if they send you an email after they withdraw the payment from you account? I had some other stuff come out today (wife) and now I am afraid they have already tried and hit my banks limit. Thanks
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My payment hit, I have not received an email. By tomorrow, or midnight tonight, you should be able to call the bank's 800 number and get the detailed account transactions. I can tell mine hit, but i won't be able to completely confirm until tomorrow after today's bank closing of the day's books and posting to the accounts. Of course, some might be able to go online and see it, but I do not handle bank transactions online. Hope this helps, G
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10 years 3 months
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Thanks accountantguy. I'll have to give it a try!
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14 years 7 months
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Will the real hippie Communist please stand up...The blood of Gorbachev runs thick, and the box is shaped like the (red) square. With the mastering done in Moscow, even Katarina Witt wrote the liner notes. Still hoping for a bonus dvd of her ice skating. (editor's note- Katarina Witt is German)
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Glad I was able to help with that moment. That caution sounded pretty tight - and it was extra special because I heard it on Pig's bday. Also, I have both the Beatles USB & Queen USB (you probably never heard about that one). - and they both sound awesome. I agree, you should duplicate the USB content because you never know what could happen. BUT, as for them being infected, that is always out there. Try to keep the chip safe. Beatles USB http://www.amazon.com/The-Beatles-USB/dp/B002VH7P4O Queen USB http://www.amazon.com/The-Orb-Queen/dp/B005P4HK22 It's a great model, but there is risk with everything. Some people who got the Spring Box Too set complained about some CDs not working. It can happen anywhere. Rock on!
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Your use of the term "Bruthas" has been referred to The Citizens Committee On Is There Anything Here We Find Offensive. The term "Bruthas" may be viewed as gender specific and gender hegemonic and is symptomatic of wrongful thought processes and may be a hurtful micro aggression. In the future please use the Committee approved term "Comrade" when referring to fellow citizens.
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15 years 9 months
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I don't recall being charged before release day before, is my memory just bad? Would love to get this one a week early, now that'd be a nice surprise for the 50th!
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17 years 3 months
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Looks like I better try to hide in Mexico - Stalin will never find me there!
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13 years 4 months
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Stalin might not be able to get you in Mexico.. but Senor Bolo sure can. Good luck, comrade.
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12 years 4 months
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I haven't seen any activitiy on my account so far today.. I used my debit card as credit when ordering.. Should I see something as far as a pending charge somewhere on my account activity? Let me know if I should be freaking out or not.. lol..
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17 years 4 months
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This number has gone up & down this week more then the stock market! Rock on
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10 years 1 month
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No charge here yet! I am freaking a little, but it helps to hear that I am not alone
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10 years 9 months
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I called customer service because I saw no updates and no pending charges on my card, but they told me that they have thousands to process, so they have begun, but will be doing them throughout the week. So, no need to freak out, all is well so far. :)
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17 years 5 months
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I hear the scroll is really a secretly encoded copy of Joseph McCarthy's Hollywood Blacklist.
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9 years 3 months
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I was hoping the scroll would be lickable. As far as charging, banks/cc - as everything else, different businesses do it differently. My bank receives the charge today (on a cc), so I can tell it is there, but until they close their books at close of business, it is more like a hold. Some banks may not show you that interim step and instead just show the charge at one time after the close of the business day. They were to charge today, technically it would not show until tomorrow unless it was done as a debit. If it is a cc or a debit card run as a cc it will show after the close of business. Hope that helps, again, different banks operate differently. Don't mean to add to the confusion. edit1: i definitely would not freak out at all if you have an order number. Remeber, all of this has to flow thru the federal reserve system's clearing house.
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11 years 2 months
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big weekend coming,, gotta take the hit and see if i can still make it to LOCKN Bring on the Releases !!! 7.16.88 and more 1981 !!!! check out 11.29.81 He's Gone -> Drums -> Space -> Truckin'
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15 years 2 months
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I hear that the core four WILL tour next year with Ted Nugent in Jerry's spot and Lee Greenwood in Pig's.Gotta satisfy the core fans, it's "good business"!
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12 years 4 months
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I've been told by a friend that the USB AND the physical object, sorry I meant box will not be ready before mid October......
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11 years 3 months
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via e-mail:Box shipping out mid October.Credit cards will be charged on the 17th. Music link & pdf the 18th. That is all.
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13 years 11 months
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We ran into a few production snags with our 30 Trips Around The Sun box and in order to bring you the highest quality product, we're going to need a little more time to make it just exactly perfect! We'll now be shipping out mid-October. That said, we want you to have every opportunity to enjoy 30 Trips Around The Sun on the original street date of September 18th. We'll be sending you an exclusive link to listen to each show as well as a pdf of the 288-page book that features an essay written by Nick Meriwether as well as special remembrances of the band submitted by fans and a scroll that offers a visual representation of how the band’s live repertoire has evolved through the years. Please note that credit cards on file will not be charged until September 17th. We hope you'll accept our sincerest apologies. Stay tuned, The Dead.net Team
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11 years 6 months
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Just got a email from customer service. 30 trips box shipment delayed till mid october!!!! Calling them now.
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15 years 1 month
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I'm sure everyone is getting the same notice. Disappointing to have delay, but I guess it's better that it be made Just Exactly Perfect.
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10 years 6 months
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Yep, Just got the email. Box will ship mid October. Bummer, but stuff happens. Will be worth the wait!!
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9 years 5 months
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Hey now we get to see the goodies and sample the soon to be available download versions of the shows. If it's already on the server why not let people pay to download it once the box ships.
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9 years 9 months
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It would be one thing if this were the first problem they've ever had.
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9 years 3 months
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great article on headphones and the next thing to getcha! When I was in graduate school, we had the President of the marketing company that handled Debeers Diamonds. He gave us a great speech about marketing and the Debeers monopoly on the african diamond mines. Not to offend the ladies, but what he basically said was that the marketing program was designed to get people to pay a lot of money for a rock. They had to create an image of rareness or exclusivity. When I was home at Thanksgiving I had this sort of conversation and the ladies at the table made the comment that I just did not understand love. As far as the headphones, or better amp, or speakers, or whatever, there is also some basic science involved. I was trying to get a car started one time and I couldn't, A friend asked if it had gas. Then, would it turn over, etc. on and on. The science I speak of is the natural progression or the "path." The path is something I struggle getting my elderly parents to understand when they cannot get their dvd player to play a movie. There is a natural progression of problem solving. First, is it this or that. Second is it this? With amps, headphones, speakers, etc. the wellhead of the path is its source. People on here seem to not realize this and think, why can't they get Keith more into the mix. Most of these tapes are board tapes. That is the source, that is where the path starts. You can only improve an old board tape so much. You cannot go back and remix the actual audio, you can make minor modifications in frequency ranges but that does not change the underlying source. Again ladies no offense, but guys if you can get by with a shiny cubit zerconium, why not? Why pay Debeers for their fluffed up imagery. Yeah, I know, I do not know anything about love.
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I too am disappointed with the delay. On the flip side though, they only have one chance to get it right. I would much rather have them take the time needed, than to hurry a box and deliver it with mistakes. And so begins a new countdown...
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Yea I'm bummed. I also think it has something to do with the USB delay. Maybe so many people bailed on the USB, when they annouced that delay, the PTB had to hold the release because of folks electing for a pirated copy. Another month would give them time to get those sales back. I don't know for sure but whatever it is stinks. I hate to be harsh about this but I think Rhino does owe us SOMETHING for this.Maybe a discount promo code for a future purchase. I was getting pretty excited.
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13 years 4 months
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Better to get it right. I'm not going to let this ruin my day. There's enough to listen too in the mean time.
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...is not a release date. It sounds more like "shipping whenever the fuct we get around to it". But certainly not when we promised. I guess our boxes were in a warehouse in Tianjin that doesn't exist anymore.
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I think it is safe to say that we have been more than understanding regarding this release and this delay is completely unacceptable. Who else out there spends 700 dollars, yes 700 dollars, on a product they haven't even seen. I know that I am not the only one who has emailed Dave regarding this release with no response. This announcement doesn't deserve one of those WIND videos explaining what is going on? Really? Just talk to us and fill us in. Of course it won't happen because we are all drones that shell out our money anytime Rihno even thinks about maybe releasing something Dead related, but the best response to this silence would be to have everyone cancel there orders and wait for them to prove this product. To anyone who doesn't love this band looking in from the outside this whole situation must seem completely absurd............BECAUSE it is. Shame on us for allowing it.
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9 years 7 months
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I'm ok with the delay. Not happy, but I would rather have a product that is exactly perfect. However, why charge on 9/17 and not 10/17? That's the only thing that upsets me. What charge me a month in advance? Also, I bet the music provided online is streaming, not downloaded. Big difference. I can't listen to this in the truck....
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13 years 9 months
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What a horrible disappointment and amateurish display of piss poor planning . Why is there such a shortage these days of anyone who can do anything right the first time ? I find it incredibly difficult to put any kind of positive spin on this , just abysmal customer service and lack of respect for a loyal fan base . We are everywhere? Yup , and we are all fools for accepting this treatment as normal ... PS- John Mayer can go suck a friggin egg
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