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Store outages
Whats with all the stickers and books being out of print or not available?
The Jerry window sticker is so cool everyone comments on it and I want o buy more.
Bob
And the road goes on forever....
BobbaLee
BobbaLee
Check out these kind folks , they might have it . They have all kinds of really cool stuff !!
http://www.woodstocktradeco.com/
test test
www.woodstocktradeco.com
is this going to be like a hyperlink ? just testing
rehap 4 now
hopefuly ill here from u all im in forced rehab email me at cocanut420@yahoo.com need to here from u all!!
which Download Series are you referring to?
the Store's having a bit of a transition at the moment, but if you can be a bit more specific I'll try to find out what's what.
I think it was actually
I think it was actually called just Download Series. They had some nine or ten items there. It has been there for a long time (years) and I have bought some of them earlier. It was there few weeks ago. Anyway its not Dicks Picks or The Dead Tour downloads. It was for downloading only and you couldnt have them as CDs at all. It would be nice to have them available again.
With this new Winterland box there is some kind of mixup with shipping costs. Better option is cheaper and vice versa. When shipping to Europe they also for some reason want VAT-number. Private citizens dont have one. Not in Finland anyway. I cant see why it is needed.
Thank You (again)!
Winterland June '77 & Download Series
What's up with not being able to order the Winterland June '77 set? I tried it online, and get an invalid user name/password when I try to log into my account. (BTW, same user name/password that I use to get on the site, works great there). When I click on remember my password, I get an email with a temporary one, and when I log in, all of a sudden you're asking me for all my user information again? Not wanting to create a 2nd account, I cancelled our and called the 800#. Guess what, same experience there as well, they could not/would not take my order. Needless to say, I'm fuming right now, especially if I miss the bonus disc on this one. You might tell the people answering the phone that no amount of escalation "to the management team" and endless apologizing will make it any better.
As for the Download Series, it was as set of 13 shows ( 1 thru 12, with the 13th being "At The Family Dog" from Feb. 1970) from the late 60's up through '92, I think. They had cover artwork, but no liner notes or anything. I called them Dick's Picks Lite, but they were good shows. I was surprised to no longer see them in the catalogue, since they are worth having.
the Store account
has always been separate from the Dead.net account. If your Store account has not successfully moved over to the new site, that's not what's supposed to be happening, so speak up.
As for the downloads, I am assured they'll be back. More as I know it.
Store accounts
From talking to the people on the 800#, it seems that everyone's store accounts didn't get moved over. I also tried entering the information again and reordering (put in address, CC#, etc.) and clicked to place my order, and it came back that it could not complete my transaction. Needless to say I counted to 10.....many, many times. :-)
"All Who Wander Are Not Lost....."
thanks for the info
I am passing all this up the line and hoping for a speedy fix. Very sorry for the aggravation.
reality check/update
Okay, here's what SHOULD be happening. If it does not map to your experience speak up.
1. This site launched in May 2007. Accounts stored on previous versions of Dead.net were not copied over.
2. If you've set up an account in the Store and/or ordered from the site since then, that account info should have moved over to the new site this week.
3. If you haven't ordered and/or set up an account since May 2007, go ahead and set up a new account because we do not have that info.
Like I say, if your experience is different, speak up. Thank you.
The Dead On The Road lasercut poster
When I went to The Dead's show last May at the Shoreline, there was this Dead On The Road lasercut poster by Emek that was on display at the Merch booths. The poster has the same design as the On The Road Tee at the Store page.I asked the people working the booths about it and they told me it wasn't for sale and directed me to Dead.net. I've been checking the Dead.net store for a while now and still haven't seen the poster listed for sale. I've also tried calling the Customer Service number once in a while to ask for it, but the operator really doesn't have any info on it. I was wondering if this poster will ever be put on sale or not?
Here is a photo of the poster that I snapped at the merch booth.
Past purchases
Marye,
Do you know what the status of restoring past purchases information from users? It's nice to be able to see what I've purchased in the past. Also, when I went to order the new Road Trips Vol. 3 #1, it seems that this time the system knew me but had lost my password. I was able to order with no problems this time. But having that past order info would sure be nice......
Thanks for all your help.
Rich
Portland OR
"All Who Wander Are Not Lost....."
I don't know
but I will remind TPTB that it is an issue. Thanks.
Set lists being listed
will somebody please put the set lists back up on the Dicks pics etc?thanks!
And the road goes on forever....
BobbaLee
i'm having trouble posting pictures
i'm pretty much new to this. i did get one in successfully, but following the same steps the others come up blank. all are from my phone, downloaded into my desktop. if someone could provide me detailed step by step instructions i would greatly appreciate it....if not too much trouble....thank you for your time
johnman
the darn thing is just really ornery. I have trouble with it myself.
It helps if the pic is in jpg format and not bigger than about 350 pixels wide at 72 dpi. But that's not foolproof either.
Perseverance eventually works in my experience, but this is definitely something I'd like to work better.
Download Series?!!
Is the Download Series no longer available?
Thanks,
Tony
*apologies if this topic is addressed elsewhere in this thread, I didn't peruse much of what's come before.
RE:
I noticed, Marye, that you posted in September that you were assured these would be back. No word yet, I imagine?
(I know you're fielding lots of stressful new-release related posts at the moment, so please don't prioritize this one. But when you, or someone, can....
I got a few back in the day, and always thought I'd get around to picking up a few more sometime...)
THANK YOU
Tony
I agree with BobbaLee
Please put the set lists back up on the Dicks pics. I had a list of these I was going to order but lost the list. New people to the store would have no idea what music is contained on these disc's and this would probably discourage them from purchasing these.
Doesn't make sense to remove the track listing. It once was available.
........MIND..........
......of all the things- that I have lost in life---my mind is the thing I miss THE MOST!!!
my downloads
Hey there,
last June I purchased a bunch of downloads from the Dead 09 tour. I never got around to downloading all of them. Recently I went back to finish my downloading, figuring they would still be there. Of course, I can't access them. The link that was sent to me in my receipt is now defunct. I'm really bummed. Are those shows no longer available to download? Why not?
And if so, I would like a refund.
customer service email guy has not been really helpful about this. There seems to be a language barrier as he does not directly address my question but seems to think that my problem is that I can't download. No, the problem is that I can't access the downloads that I purchased.
Any help on this would be appreciated. Thank you.
this is getting ridiculous
as i type this there are 8 names in the "who's on line" list. 6 of them are spammers.
dicks picks 28
Is dicks picks vol 28 gone or sold out will it be put back on the list hope so !!
dicks picks 28
Is dicks picks vol 28 gone or sold out will it be put back on the list hope so !!
DO SOMETHING ABOUT IT !!!
GET THE SPAMMERS OFF THIS SITE! I VISIT OTHER WEB SITES THAT KNOW HOW TO KEEP THESE SPAMMERS OFF THEIR SITES. WHY CAN'T THE RHINO CO. DO THIS? AND IN DOING SO, PROTECT US FROM THESE PARASITES. LOOK AT WHAT SOME YEAST INFECTION SPAMMER HAS DONE TO YER "What's on YOUR MP3 Player?" THREAD. COME ON RHINO, M A K E - A N - E F F O R T... BEFORE IT'S TOO LATE
I forgot to mention...
... that if ya scroll all the way to the bottom of the "What's on YOUR MP3 Player?" forum, you can see that the spammer has completely changed the layout of the thread. This has been like this for almost 4 days! Come on...
Please whoever reads this
Please whoever reads this make sure the info reaches the right party!! Get back dicks picks vol 28 in stock it would be a crime not to have this for sale anymore its one of the best ones out there!!!! If its sold out then that means its one of your biggest sellers come on man!! Wake up!!!!!!!!!!!!!
Lets see this is message
Lets see this is message no.2 Whats happening with store anyone?????????? How come the titles like rare cuts and oddities 1966 and dicks picks vol 28 arent being put back into stock 2 of the most popular cds that people would want!! i asked cust service they know about as much as the guy from 7-11 store! Does anyone know??????
Lets see this is message
Lets see this is message no.2 Whats happening with store anyone?????????? How come the titles like rare cuts and oddities 1966 and dicks picks vol 28 arent being put back into stock 2 of the most popular cds that people would want!! i asked cust service they know about as much as the guy from 7-11 store! Does anyone know??????
Chill Manboob!
Kick back, have a cocktail (NA pf you want)!Everybody wants all DP's available singly, in an assortment of ways and in their ENTIRETY!
(please?)
Oh my friend i'm quite
Oh my friend i'm quite relaxed despite your concern. Believe me i'm not hostile over anything!! I just believe that after this organization has gone to the shitter which if you dont agree i will lose all respect for you. I've been a purchaser for a long time and have watched this ship crash and burn!!! You would think they would have more common sense but..... hey what are you going to do!! My final Plea read reviews of what people want!! That may give you a little clue!!!!!!!!
You know whats funny is no one seems to give a shit!!
The funny thing is, is no one on this site has any answers!! Its pretty fucking bad when you post something here and there are no answers at all!! Why have this forum at all? I mean really who the fuck cares enough here to find out whats going on!!! Usually if you ask questions on a forum there are answers!!!! But here on this half assed site there is nothing!!!!! You people are fucking pitiful get your act together!!!
It's the oil..
Everyone's heart is covered with oil and no one can move sigh!
Manboob
Hold the aggression, man! Maybe nobody answered your question cuz nobody knows. DUH! We are not the Deadstore, we are just folks who like the music. A community. How should we, as individuals, know what they think or why they do what they do? Ranting at us about "half assed sites" isn't gonna inspire anybody to be more communicative with you either. If we're so "pitiful" then just take your hostility elsewhere, by all means.
**********************************
By trying we can easily learn to endure adversity -- another man's I mean.
Mark Twain
so, any word........
....on the old Download Series? Are those items gone forever?
Too funny Lilly!
It does seem Boob is a bit off on the perspective. I appreciate the meaning of what he is saying but not the way he is saying it. (I haven't checked to see if Manboob is a she, but this kind of aggression is usually male).
I am frustrated not to have all the DPs, especially when this site was offering the entire series for $600. Should have bought it then along with limited Fillmore 69 10 disc set. Live and learn.
However, as somebody who has frequent contact with a lot of store owners, it seems to me the more you have in stock, the more you sell. It's a cardinal rule. The idea IS to sell as much as possible, isn't it?
That being the case -- C'mon Rhino et. al., crank up the machinery!
Even though it's one of my personal faves......
...I can't imagine that Rare Cuts and Oddities is one of the main titles buyers are clamoring for. I was utterly psyched when it came out ("Hey Little One" is one of the great Jerry vocal performances on record), but I'd be surprised if it had mass appeal. Glad to hear it's back in the store again, though (?)
Dick's 28, though, should appeal to everyone ~ the kind of stuff you use to turn someone on to the Dead! In my top five, probably top three, Dick's of all.
So great choices to pine for, Manboob, but remember ~ no one owes us anything.