Grateful Dead

in header above. If your mileage varies send me a PM. Thanks.

please send me a PM with your order number and account name (email address) and I'll see what's what.

Well I ordered the 77 Box Set and the Scrapbook in separate orders about 2 weeks ago and still haven't received an email about either shipping yet.

... but I have massive *ISSUES* with the way the Rhino Co. treats my brothers and sisters. This isn't the first release that's become a quagmire. Why don't they get their act together? Are they planning a bankruptcy, to gain a huge tax write-off, or something like that? Do they think they will qualify for one of them gov't bail-out deals like GM got? Marye, will you please forward this post to the president or CEO of the Rhino Co., I'd like to set up a meeting with him/her to straighten this matter out, for once and for all. Thank you for your consideration in this matter.

FWIW, here's what I just wrote to "orderproblems": You've made a fine mess of this. First was the problem with shipping prices, then you decided to ship everything to foreign countries via UPS by default. The problem is that UPS has onerous costs for "presenting" packages to customs. I just refused my order, because the total cost for customs was EUR 40, or about $60. (Assuming that VAT here is 19.6%, the correct amount would be about EUR 13.) If you had sent it by USPS, I would have had little or no customs cost. So, I have refused the order, and I expect you to refund my purchase price. If you want to send it again by USPS, I would be happy to order again. If not, I'll just torrent the music. You've given us so many hassles with this set that I'm not sure I really want to order from you again. It's hard to think of how you could have made this order process any worse.

Some day, when I'm creatively inspired, I will tell you all the adventures am having these past weeks with Atul the Indian Printer. Don't get me wrong, the problem is not about his being Indian, the problem is because he is IN India-thus very far. I have been occasionaly wondering , whether Atul has been trained by the same Fullfillment Training Managers in Dirkadirkastan, who set up Rhino's hotline operation business plan for them.********************************** Education: that which reveals to the wise, and conceals from the stupid, the vast limits of their knowledge. Mark Twain

excellent news! Thanks!

I seem to recall that at least one person has actually received the scrapbook, so I don't think it's preorder at this point.

Got home today after a long week at work, and guess what I found on my doorstep? The Winterland '77 box set had been left by the UPS man. Wow, now I've got a great weekend of great listening ahead of me. Thank you, Marye, for all of your help. Rich "All Who Wander Are Not Lost....."

Does anyone know if the Scrapbook is a pre-order item?