Grateful Dead

please send me the particulars on your order and I'll try to get this straightened out.

I don`t have any money for anyone to steel .

HugThe store has one of the worst customer service phone lines I have ever experienced. I have ordered "every' CD put out since the beginnings. I ordered the latest Jerry and Dead set and got an email in August that they had shipped. I never received them so late in December I called the customer service number. What a joke. They could not help me with anything. They could not access the email that was sent saying it was shipped, or even when I placed the order. They told me they had to pass it on to the management team, and I would hear from them within 3 days. After a week of no contact I called again, same run around. I asked to talk to someone on the management team and was told this was impossible. Through sheer persistence I got them to tell me they are in India and the "management team" is in the U.S.A.. Are you kidding me!! I then received a call they were shipping a new set of discs. Of course I have not received them, and iI am about to embark on the customer service hotline B.S. line again. I think that the Dead organization has pretty much sold out to the slick talking marketers that guarantee to fatten their wallets and don't care squat about the loyal people who have been along the ride since the beginning. The word family is a joke, we should instead be called "suckers"!!

... for the Grateful Dead store: "How to Win Friends and Influence People"; apparently they read the companion piece instead: "How to Lose Friends and Alienate People"...

please send me a PM with your order details and we'll get this straightened out. Thanks and sorry.

I am not at all happy with the store right now. I have had to return a few road trips for skipping. The last one I returned I still have not received a new set yet, its beens over a month. Is this really an offical site or some unprofessional bums in a basement copying disc in mass productions and f*cking em up? You could at least respond, I have heard nothing, no credit to my purchase nothing!!!! I still have no received credit for returning a hoodie I ordered over 6 months ago that I returned. Could ya call? email? fecking something! send me my road trips cds? hdnisley@blueyonder.co.uk TOTAL B(LLSHIT3 GUYS!(~):-}

send me a PM with your order details and I'll see about getting this straightened out.

Shippings always been dead fast and i love the tshirts!

Try http://www.woodstocktradeco.com/ These are some really kind folks here . They might have what your looking for .

I have been totally unhappy with my purchase experience. I sent back a T-shirt for a larger size, unworn and have heard nothing. I thought disputing the charge with the credit card woud do something ... what do I have to do to get my 2XL Play dead t-shirt? Phone calls to no avail and same with emial. Do you respond to anything? cal/Franklin & B.B.