Grateful Dead

please PM me the details (order number, your email used for the order, etc.) and I'll try to get this fixed soonest.

I placed an order for a download last Sunday - 7th February. It didn't work - in fact it quite spectacularly didn't work - not least in that it redirected me to an http site for the manual download before telling me the files weren't found. (and no, I don't have a pop up blocker running, yes I did try it on more than one machine and in two browsers). They have charged my card - the charge went through on Monday 8th. I spent an age on the phone with customer support who were no help at all and told me I'd get an email within two days. Of course I didn't. I emailed in reply to the download notification email that I received and got a reply saying it would be five working days before I heard back and of course more than five working days later I've heard nothing. My money has been taken and I've got nothing in return. Why should I spend more time on hold and talking to someone who can't help me? This is a disgrace.

... that worked really well into shit? Go ask Rhino.

is that the word "hindi" means "no" in Tagalog, so it they outsource to the Philippines, i could at least indulge in an ice cold San Miguel on occasion....(that still leaves the cookies in question). mebbe a copra plantation?..garlic peanuts and lumpia for everyone!

J'man has started the process of becoming the lord overseer of Rhino's Grateful Dead Store fulfillment arm. He is currently immersed in a Rosetta Stone language module to learn Hindi.Rhino has paid for a first class ticket on the Air India LAX>Banglaore nonstop, 22 hours in the air. His task? To troubleshoot the operation and upgrade poor technical equipment and communications channels for the current vendor. Then, cull the Indians out who can't speak passable english to people in Padcuh, KY or Enid, OK. Then, intensive drumming circles for the employees followed by the post-space segments of shows while under the influence of various psychotropic substances. This bonding will creat a cohesive unit capable of deftly handling all future orders. Eventually J'man becomes secure enough that he joins the Raj and spends his summers in Darjeeling in an old but well-maintained tea plantation villa. Life is not hard and the checks keep rolling in. There is only a murrmur occasionally heard by the servants for more cookies...

i LOVE you people....you ALWAYS brighten my day....God bless you

I add my vote to the list! Feel a movement starting here! ********************************** By trying we can easily learn to endure adversity -- another man's I mean. Mark Twain

...in Portland or wherever he is. Let him hire the team. He couldn't do any worse than the crackheads from Van Nuys who used to have it. You better be organized Johman, the devil is in the details!

If Johnman had the job I would use the DN store . it would be great !!

wouldn't that be great!